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yeffeɣ-d deg hace 2 añosHello, I can't reproduce from my side. May I advise checking the permissions of the extensions (in about:addons) are all enabled and if still not working trying to re-install the extension?
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- Yettwasezmel 5 ɣef 5sɣur Aseqdac Firefox 19245078, hace un día
- Yettwasezmel 5 ɣef 5sɣur Aseqdac Firefox 18710229, hace 3 díasEasy to install and to get it to work. Works like is should. Using on Linux, easy.
- Yettwasezmel 2 ɣef 5sɣur Namecito, hace 3 díasIt never worked since I installed it like 3 weeks ago. But the Windows program works. But my case is the same than the one of the previous reviewer. I need it mostly for one website. When trying to enable it I get the same error: "Network error..." Firefox and add-on are updated, 115.26.0es and 1.2.9 respectively. Not using any other proxy or VPN. Hope it can be solved.
- Yettwasezmel 1 ɣef 5sɣur sushigal007, hace 5 díasMaybe it's because I'm on the Windows 7 ESR version of Firefox, but this addon just doesn't work for me at all, clicking on it just gives me a "NetworkError when attempting to fetch resource" message. A pity because I have the standalone program and the android app and love them both, but sometimes I just want to use a VPN for a couple of websites rather than for all my internet traffic.
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yeffeɣ-d deg hace 5 díasSorry to hear that. Could you share more details about this issue? Which specific version of your browser and the Proton VPN extension do you have installed? Do you have any other extensions installed for privacy/security purposes? Are you using any other VPN, proxy, or custom DNS services?
Contact us with more details by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can investigate further. - Yettwasezmel 5 ɣef 5sɣur jessy, hace 8 días
- Yettwasezmel 5 ɣef 5sɣur Aseqdac Firefox 17274865, hace 9 días
- Yettwasezmel 4 ɣef 5sɣur Aseqdac Firefox 19214598, hace 10 díasI need to reboot the extension whenever I switch wifi networks or else every few days. I routinely keep about:addons open so I can turn the extension off and on again. When I click the extension icon in the toolbar in this state, it just shows me a loading spinner. Besides this hiccup, the extension works great. (I am a subscriber.)
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yeffeɣ-d deg hace 10 díasThank you for your review. Could you share more details about the behavior? Are you receiving any error messages at any point? Do you have any other extensions installed for privacy/security purposes? Are you able to consistently reproduce the issue?
Contact us with more details by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can investigate further. - Yettwasezmel 5 ɣef 5sɣur Simon Bünemann, hace 10 días
- Yettwasezmel 1 ɣef 5sɣur AnonFF User, hace 11 díasWhat kind of garbage free vpn requires users to register an account? Oh thats right, Proton VPN
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yeffeɣ-d deg hace 10 díasWe're sorry to hear that. A Proton VPN account is required in order to utilize the browser extension. Keep in mind, however, that having an account does not endanger your privacy and security in any way. Nonetheless, we've shared your feedback with the team accordingly. - Yettwasezmel 5 ɣef 5sɣur Aseqdac Firefox 17720328, hace 13 días
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yeffeɣ-d deg hace 11 díasThank you for your review. We have passed on your request to the team for future consideration. You can follow our blog and our direct channels for any news and updates.- Yettwasezmel 5 ɣef 5sɣur Gradivus, hace 14 días
- Yettwasezmel 5 ɣef 5sɣur Jesús F, hace 15 díasEs la mejor VPN como App en Android, en Windows y como complemento en Firefox (cuando solo la necesitas en un browser). La mejor con mucha diferencia.
- Yettwasezmel 3 ɣef 5sɣur Ariel, hace 22 díasWhile this extension has its merits, it has a critical flaw that significantly impacts its usability for me. Since last year, the connection has become unstable in China, and there are times when I simply cannot connect, no matter how many attempts I make.
Additionally, the login process requires accessing the proton.me domain, which is not feasible in China. I have to use other tools to bypass the Great Firewall just to log in to ProtonVPN, which is quite absurd. The whole point of using ProtonVPN is to access the internet freely, yet I find myself needing to circumvent restrictions just to use the service.Tiririt n ineflayen
yeffeɣ-d deg hace 18 díasWe're sorry to hear that. The reason you're experiencing this issue is due to the very aggressive restrictions in China. Our team is working hard on improving our infrastructure so that all our users are able to connect more easily. We will continue to make more improvements to enhance service availability despite the ongoing blocking attempts.
Meanwhile, you may consider downloading the official Proton VPN app for your specific OS to see if you're able to connect more easily. If you cannot access our website in order to do that, please contact us at https://protonvpn.com/support/contact or https://proton.me/support/contact, or simply send us an email directly at support@protonvpn.zendesk.com so we can assist you further. - Yettwasezmel 1 ɣef 5sɣur Aseqdac Firefox 19157595, hace 22 díasЧтобы включить ВПН, нужно сначала его обновить, а при нажатии на кнопку обновления выкидывает на страницу дополнения. Замкнутый круг, бесполезная трата времени и сил
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yeffeɣ-d deg hace 18 díasThe extension should be updated automatically. Have you made sure that automatic updates are allowed for the Proton VPN extension in your Firefox extension settings? If so, and the behavior persists, contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can investigate further. - Yettwasezmel 1 ɣef 5sɣur SAW THET PHYO AUNG, hace 23 días
- Yettwasezmel 5 ɣef 5sɣur Aseqdac Firefox 19127674, hace un mes
- Yettwasezmel 5 ɣef 5sɣur Index, hace un mes
- Yettwasezmel 1 ɣef 5sɣur Gex, hace un mes
- Yettwasezmel 1 ɣef 5sɣur centurion 2000, hace un mes
- Yettwasezmel 5 ɣef 5sɣur Aseqdac Firefox 19114651, hace un mes
- Yettwasezmel 1 ɣef 5sɣur Mech333, hace un mesМне что ли нужно включать ВПН чтобы обновить ВПН? Плохо.
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yeffeɣ-d deg hace un mesWe're sorry to hear that. Would you mind describing the issue further? We'd be more than happy to help you troubleshoot, but we need some basic details to work with. Please contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can assist you.