NordVPN - a VPN proxy extension for Firefox에 대한 리뷰
NordVPN - a VPN proxy extension for Firefox 제작자: NordVPN
리뷰 617개
개발자 답글
일 년 전에 게시됨Здравствуйте, мы сожалеем, что наш продукт не соответствует вашим ожиданиям. Чтобы лучше помочь вам, не могли бы вы уточнить проблему, связавшись с нашей службой поддержки по адресу support@nordvpn.com? Они доступны 24 часа в сутки 7 дней в неделю и готовы помочь. -E.G.- 5점 만점에 1점Firefox 사용자 14927276 님, 일 년 전About 3 months ago the extension went from great to absolutely bad. The extension functions, which means websites will load very slowly, when Firefox is first opened. 10 - 20 minutes later nothing will open and I get the same notice when the attempt times out; Secure Connection Failed, PR_CONNECT_RESET_ERROR.
After multiple attempts to correct this issue, the best fix I've discovered is turning off NordVPN. I've used NordVPN products on my devices for years. Fortunately, my current subscription expires in August and I'm going to do myself a favor and not renew.개발자 답글
일 년 전에 게시됨Hello. We'd love to look into your issue in more detail if you could contact our support team via live chat or email at https://nordvpn.com/contact-us/. Alternatively you may reach out to us via social media platforms @NordVPN such as Twitter, Facebook or Instagram. Thank you! -Neo 개발자 답글
일 년 전에 게시됨Hello, we are sorry for any confusion. The changes occurred due to a browser update, which is beyond our control. However, please rest assured that we remain fully compliant with our no-logs policy. No permissions have been altered on our end, ensuring that your data remains fully protected and secure. -E.G.- 5점 만점에 1점Firefox 사용자 18430564 님, 일 년 전Требует регистрации, вот только доступ к страницам регистрации заблокирован.
개발자 답글
일 년 전에 게시됨Здавствуйте. Вместо этого попробуйте посетить домен https://nord-help.net/. Если у вас по-прежнему возникают проблемы, свяжитесь с нами по адресу support@nordvpn.com, и мы будем рады помочь в дальнейшем. -Neo 개발자 답글
일 년 전에 게시됨Hello. It'd be the best if you could contact our team via live chat or email for them to take a closer look at the issue. We would be happy to help you out resolving the issue. Support team is online 24/7 at https://nord-help.net/contact-us/. -Neo개발자 답글
일 년 전에 게시됨Здравствуйте! Учтите, что содержание инфраструктуры требует затрат, и в большинстве случаев бесплатные VPN-сервисы прибегают к продаже ваших онлайн предпочтений и данных о просмотре сайтов. Поскольку мы взимаем плату за подписку, мы можем поддерживать нашу строгую политику отсутствия логов и обеспечить сервис премиум-класса. -D.I- 5점 만점에 1점Firefox 사용자 14343652 님, 일 년 전
- 5점 만점에 1점Firefox 사용자 18461441 님, 일 년 전About a month ago this extension suddenly stopped working.
After contacting the support team, they were able to determine the cause, but replied that "we are unable to fix this problem" and abandoned any further work.
I am still unable to use this extension to this day, which is very disappointing as I was a loyal user of this extension.
I hope the developer will improve the extension as soon as possible and try to reduce the number of people like me.개발자 답글
일 년 전에 게시됨Hello, we apologize for all the inconvenience caused. Could you please provide the ticket ID you received when you contacted our support team? We would like to review your case. In the meantime, we recommend using our NordVPN application instead of the browser extension. Thank you for your understanding. -E.G. 개발자 답글
일 년 전에 게시됨Hello, we are sorry to hear that you are experiencing issues with our browser extension. Please do not hesitate to contact our support team at support@nordvpn.com for any assistance you may need. -E.G.- 5점 만점에 1점Firefox 사용자 18456759 님, 일 년 전
- 5점 만점에 1점Firefox 사용자 18057181 님, 일 년 전
- 5점 만점에 1점Firefox 사용자 10625330 님, 일 년 전Since 1 month ago it's super slow or even can't connect websites. If I disable it, internet works properly. I tried it in some in some Linux distros.
개발자 답글
일 년 전에 게시됨Hello. Please try reinstalling our extension and see if that helps. If not, don't hesitate to get in touch with us at support.nordvpn.com and we'll help you in more detail anytime! -L.L. - 5점 만점에 1점NiclasWithC 님, 일 년 전Super Slow or even no internet connection possible. As soon as you deactivate it, internet connection is running again.
개발자 답글
일 년 전에 게시됨Hello! It would be great if you could reach out to our customer support team at support.nordvpn.com. Our agents will check on your inquiry in more detail at any time as they are available 24/7. -D.I 개발자 답글
일 년 전에 게시됨Hello. Please contact our customer support so that they can take a closer look at the situation. We would be happy to help you out. NordVPN’s team is online 24/7 at support.nordvpn.com. -D.I개발자 답글
일 년 전에 게시됨Hello, we apologize for any inconvenience caused. Could you contact our support team at nordvpn.com/contact-us/? They will be more than happy to help you resolve this issue. -E.G.개발자 답글
일 년 전에 게시됨Hello there. That should not be the case. We’d be happy to help and take a closer look into the matter. Please make sure to contact our support team at support.nordvpn.com, they are available 24/7. -G.M.개발자 답글
일 년 전에 게시됨Hello. We’re sorry to hear you have issues with our app. If you give our customer support team another chance, they will do their best to resolve the issue you’re having. Feel free to contact them at support.nordvpn.com — they are online 24/7. -D.I- 5점 만점에 1점Firefox 사용자 13481613 님, 일 년 전
개발자 답글
일 년 전에 게시됨Hello! Please note that we offer a 30 day money back guarantee for your first purchase so you may test our service risk free. If you had any questions or inquiries our team is always happy to help at https://nordvpn.com/contact-us -Neo- 5점 만점에 1점DownTheDrain 님, 일 년 전Truly astounding how terribly this failed update has been handled. Not just the delay in finding a fix, but the complete lack of communication, leaving users to figure out on their own why their tabs are suddenly broken.
For a company focused on privacy and security that's completely unacceptable and I will not renew my subscription when it runs out.개발자 답글
일 년 전에 게시됨Hello. Apologies for this inconvenience, we are aware of the issue with our latest update and we are working to release the fix as soon as possible. -L.L. - Like everyone else and probably many silent users, it's impossible to use the extension since the last update.
It's truly surprising that a company spamming YouTube partnerships and ads everywhere isn't more responsive in fixing such a serious issue.
Especially since we're paying a subscription to benefit from the VPN's features.
Really disappointed with the lack of professionalism, it's as if it's an internal sabotage by a disgruntled employee to harm the company's reputation.개발자 답글
일 년 전에 게시됨Hello. We are aware of the issue and we're working on a fix. Apologies for any inconvenience in the meantime! -L.L. - Ho creato un profilo solo per fare questa recensione. Questa estensione è terribile: rallenta il caricamento delle pagine in una maniera non comprensibile. Se si usa l'applicazione desktop o l'estensione di Chrome non si presenta la stessa lentezza. Non è sempre stato questo il caso e altri hanno lo stesso problema.
개발자 답글
일 년 전에 게시됨Ciao. Siamo a conoscenza del problema con l'ultimo aggiornamento e il nostro team sta lavorando a una soluzione. Ci scusiamo per eventuali disagi nel frattempo! -L.L. - 5점 만점에 1점amanda blur 님, 일 년 전