NordVPN - a VPN proxy extension for Firefox에 대한 리뷰
NordVPN - a VPN proxy extension for Firefox 제작자: NordVPN
리뷰 617개
- Update broke things spectacularly and now force loads all tabs crippling performance. I won't question why it's accessing data on all my tabs because I don't care but other people probably do. Been about a week now for me.
Where my actual complaint comes in is their reaction (or complete lack thereof) with STILL no fix, no rollback, no notice to customers (had to find out about the problem here after disabling a bunch of addons), no functional previous version available in the firefox addon version history area for us to use - nada.
This is completely inexcusable behavior for a company in the security business. - 5점 만점에 1점Evilmonkee 님, 일 년 전Shouldn't take nearly 2 weeks to fix this. At the very least you should have rolled back to the previous version until you can find a fix.
개발자 답글
일 년 전에 게시됨Hello. We are sorry for the issue, our team is working on a fix and it will be released as soon as possible. -L.L. - 5점 만점에 1점manfredkitzbichler 님, 일 년 전Same problem everybody else is having. Had to disable the extension. Please fix ASAP.
개발자 답글
일 년 전에 게시됨Hello, thank you for taking the time to leave us your feedback, our team is already aware of the issue and will release the solution shortly. Apologies for the temporary inconvenience. -N.L. - 5점 만점에 1점Firefox 사용자 18372872 님, 일 년 전Last updated is a huge mess and still no update. It's a shame for a service about security...
개발자 답글
일 년 전에 게시됨Hello, thank you for taking the time to leave us your feedback, our team is already aware of the issue and will release the solution shortly. Apologies for the temporary inconvenience. -N.L. - 5점 만점에 1점Firefox 사용자 12671498 님, 일 년 전Recent update forces all tabs to reload upon startup, causing excessive memory usage and crashes. Please revert this change ASAP.
개발자 답글
일 년 전에 게시됨Hello. We are aware of the situation and are working on a fix. It will be released as soon as possible. Please accept our apologies in the meantime. -L.L. - 5점 만점에 1점Mampfilein 님, 일 년 전Since the latest update it'll reload ALL tabs on startup causing massive freezes and network activity depending on how many tabs you had open. Completely unusable in its current state please fix this issue immediately
개발자 답글
일 년 전에 게시됨Hello. Our team is aware of the issues with the latest update, and we will release a fix as soon as possible. Sorry for this inconvenience! -L.L. - 5점 만점에 1점Firefox 사용자 15309897 님, 일 년 전I have the same issue as other users. All my tabs in Firefox are loading on start-up. I use the extension because Google does not load when I am connected with the desktop app only. Somehow with this plugin I bypass this issue.
I have tried all the commands around the tabs loading in Firefox config but it does not matter, the extension bypasses them no matter what. Only deactivating the extension resolves the issue.
I tried deleting and re-adding the extension. Nothing at all. It is sad. We pay for this service and it doesn't work. Please fix it. The issue happened to me yesterday as Firefox updated to latest version.개발자 답글
일 년 전에 게시됨Hello. Sorry for this inconvenience. Our team is fully aware of the situation and we will release a fix as soon as possible. -L.L. - 5점 만점에 1점Firefox 사용자 18354572 님, 일 년 전
- 5점 만점에 1점Firefox 사용자 13880368 님, 일 년 전It stopped working a few months ago (2024) ... It can no longer logged in... Firefox would launch the Nord VPN log in webpage, but after a successful log in, the Nord VPN Add-ons would still be asking you to log in :-(
개발자 답글
일 년 전에 게시됨Hello. Please try reinstalling our proxy extension and then check if the issue persists. If it does, contact us at support.nordvpn.com and we'll help you out in more detail anytime! -G.M. - 5점 만점에 1점jkloppenburg 님, 일 년 전Can't use this, since my organization is blocking VPN and I can't connect to a Obfuscated VPN in this app.
개발자 답글
일 년 전에 게시됨Hello! We'd recommend using our desktop application if you'd like to access Obfuscated servers. We may assist setting up your device if you could contact our support team via live chat or email at support.nordvpn.com. Thank you! -Neo - 5점 만점에 1점Firefox 사용자 18323124 님, 일 년 전Nord was pretty good and fast, but...
Since last year their browser extension has been secretly throttled. This was confirmed with their devs after multiple emails to support. They never told us about this throttle and the website continues to advertise that they do not set any limits. Most likely their support even dont know about it and will tell you otherwise, which will just show how they can make such serious changes even without careful considerations within their team.
I gave some time to see if they will fix it but after a few months it didnt sound like they cared at all. If you are reading this you probably are interested in using the extension and not the desktop app, so my advice is dont get Nord now unless you are good with being slowed.
Update:
It is the case. Anyone can try to download a file and see for themselves it can never go above a certain speed. I see some previous reviews that mention this too. Just like I said pretty much no one other than devs knows about this.
Ticket 15039623개발자 답글
일 년 전에 게시됨Hello. We're sorry to hear that, it should not be the case. Could you please update your review with the Ticket ID you’ve received from our customer support? We’ll check your inquiry and provide you with further assistance. -G.M. - 5점 만점에 1점Firefox 사용자 14539170 님, 일 년 전As of June 2024, this extension severely throttles internet connection speeds.
Using NordVPN without the extension is no problem at all, but the browser extension quite literally slows your experience to a halt. It's unusable. If you haven't purchased a Nord subscription yet, and you are hoping to make use of the browser extension, look elsewhere. All of the 5-star reviews for this extensions are likely out of date, and or posted by people provided with financial incentive to do so.
TL;DR
Steer clear. - 5점 만점에 1점Firefox 사용자 18307864 님, 일 년 전
- I do not recommend:
1. Long technical support answers (12-24 hours), formal answers, asking for things that have already been answered earlier.
2. This is not a free application, but any payment automatically makes a subscription to you, it is not written anywhere except Help Center, it also says that a return is possible only for the first payment, the rest is not returned if they are not forced by law.
3. VPN program automatically install 2 more programs with self, one of them consumes traffic, when VPN does not work, removal does not help, the VPN program will restore them ...개발자 답글
일 년 전에 게시됨Hello. We're sorry about the negative experience you've had with our team and product. You can reach us at support.nordvpn.com via live chat too. We inform our customers that the service is paid and works on a subscription basis for which auto-renewals are enabled by default - this is a standard practice across the market, for services independently and on various app store platforms (Google Play, Apple's App Store, etc.). We let our customers know about renewals being enabled by default during checkout as well as in our Terms of Service. We also have customer support available 24/7 to answer any such or other questions as well as to assist with any issues related to the use of our service. As for the other two programs you mentioned in your review, it'd be helpful if you were able to update us on what exact programs you have in mind. -Drea - 5점 만점에 1점Firefox 사용자 18245840 님, 일 년 전very slow with inconsistent speeds. the full desktop version works fine though.
개발자 답글
일 년 전에 게시됨Hi! Could you please make sure to contact our support team at support.nordvpn.com for them to look into what could be causing the issue and help on its resolve? -G.M. 개발자 답글
일 년 전에 게시됨Здавствуйте. Пожалуйста, свяжитесь с нашей службой поддержки, отправив электронное письмо по адресу support@nordvpn.com, и мы поможем получить доступ к веб-сайту и услуге. -Neo- 5점 만점에 1점Firefox 사용자 18171446 님, 일 년 전
개발자 답글
일 년 전에 게시됨Здравствуйте! Наш VPN-сервис действительно платный, однако мы предоставляем 30-дневную гарантию возврата денег на все планы, приобретенные через наш сайт nord-help.com/pricing/. Вы всегда можете протестировать наш сервис, а если возникнут какие-либо вопросы, не задумываясь, обращайтесь к нам по адресу support.nord-help.com. -G.M.