NordVPN - a VPN proxy extension for Firefox에 대한 리뷰
NordVPN - a VPN proxy extension for Firefox 제작자: NordVPN
리뷰 2,549개
- 5점 만점에 3점Einhornyordle 님, 5년 전Why does the add-on require me to allow it to run in private windows? What if I don't want to use it in private windows anyway? Does it just want to collect some data when I use a private window, which exists to prevent tracking to a certain level? Kinda ironic for a VPN/Proxy Service...
Edit because of the Developer response: "You may choose to enable or disable this permission when installing the add-on, as well as in the Menu > Extensions section." No, I can't and that's the issue: If I do this the extension won't work any more, if I click on it it just tells me that the "Permission to run in private windows is required by Firefox for the extension to work." even in regular, non private/incognito windows.개발자 답글
5년 전에 게시됨Hello. The permission to work in private windows is required for the add-on to work in private browsing mode also known as incognito. You may choose to enable or disable this permission when installing the add-on, as well as in the Menu > Extensions section. -G.M. - 5점 만점에 5점Firefox 사용자 15896184 님, 5년 전
- 5점 만점에 1점Firefox 사용자 16246520 님, 5년 전July 2021: Yeah, it just stops letting me log in completely.
Barely works.
edit: More information in the litany of other complaints:
- Logs out frequently
- Speeds are super slow and unable to reset or connect to another server in this app.
- Often freezes and at a load, requires full close of all browsers to fix it
- "Failed to connect. Try again later." error for no discernible reason
- unable to select individual servers (like the desktop app) - heck, unable to see the server name to check if that server is good or bad. No way to just "connect to the next best server" if one doesn't work. You're left with disconnecting and reconnecting...
- Good lord are the speeds slow. Holy cow. Just thought I'd add that in a 2nd time.개발자 답글
5년 전에 게시됨Hello. Sorry to hear about the issue with our VPN app. Could you please share more details so we can help you out? -D.I 개발자 답글
5년 전에 게시됨Hello. VPN connection speed is highly dependent on a number of factors and can be improved by altering a few settings. Hence, we’d highly advise you on contacting our customers’ support team, for them to provide you with assistance on its improvement. Our team is available 24/7 at support.nordvpn.com. -L.L.- 5점 만점에 4점Tapan Jatakia 님, 5년 전
- 5점 만점에 2점Firefox 사용자 16239329 님, 5년 전Great idea, love the functionality but I've got the same problem as many others - it's logging me out each session. Fresh OS instalation / browser.
Entering credentials is annoying as modal dissapear, and form is not keepassxc friendly, so it's really for the ones using unique mail (+in gmail) and complex password
Please consider different way of providing credentials.
With both issues fixed (no log out, easier credentials entry) I would give 5 *개발자 답글
5년 전에 게시됨Hello. Please try re-installing the browser extension to check if that helps with the issue. If the issue persists, please contact our support team at https://support.nord-help.net/ for further help. -G.M. 개발자 답글
5년 전에 게시됨Hello. Please contact our customer support, and we'll be happy to take a closer look at the issue. Our team is online 24/7 at support.nord-help.com. -L.L.개발자 답글
5년 전에 게시됨Hello. Please contact our customer support, and we'll be happy to take a closer look at the issue. Our team is online 24/7 at support.nord-help.com. -G.M.- 5점 만점에 5점Firefox 사용자 14850510 님, 5년 전
개발자 답글
5년 전에 게시됨Hello. Please try a fresh install of the browser itself to check if that helps with the issue. If the issue persists, please contact our support team at https://support.nord-help.net/ for further help. -R.L.- 5점 만점에 1점Firefox 사용자 16228473 님, 5년 전BUG STILL NOT FIXED. NEED TO CONTINUOUSLY LOG INTO NORDVPN. EXTENSION IS TERRIBLE
개발자 답글
5년 전에 게시됨Hello. Please try a fresh install of the browser itself and the browser extension to check if that helps with the issue. If the issue persists, please contact our support team at https://support.nord-help.net/ for further help. -R.L. - A nice, functional add-on, but lacking several features. Unlike the desktop app for Windows, it does not have a killswitch for if your connection drops for whatever reason, something I find pertinent with web browsers especially, since if a connection is lost on many sites an auto-reconnect will be attempted. The server-browser is very lacking, with only the ability to choose countries rather than specific servers, as well as barring the specialty servers available in the Windows App like Dedicated IP. The total lack of the features (or the manner in which they are hidden, if they do exist and I simply cannot find them) is disappointing. it is good for on-the-fly IP switching, but for privacy? Not enough control to be useful.
개발자 답글
5년 전에 게시됨Hello. We appreciate the feedback and are always looking for ways to improve our service and applications. If you have any other suggestions, feel free to contact us at https://support.nord-help.net/.
Regarding there being less features on the browser extension - this is normal because the browser extension only acts as a proxy for your browsing to hide your IP address, it does not provide data encryption like the desktop version. Because of this, you can only select countries to connect to and the specialty servers are non-existent on the extension. Same for such features like the Kill-switch. If you'd like access to all of those features and if data encryption while browsing is what you're after we recommend connecting with the desktop application instead of the browser extension. If you have any further questions or need any further help please don't hesitate to contact our support via the link mentioned before. -R.L. 개발자 답글
5년 전에 게시됨Hello. Please contact our customer support, and we'll be happy to take a closer look at the issue. Our team is online 24/7 at support.nord-help.com. -Neo- 5점 만점에 5점Firefox 사용자 15760139 님, 5년 전
- 5점 만점에 5점Firefox 사용자 12803842 님, 5년 전
개발자 답글
5년 전에 게시됨Hello. We're sorry to hear that you're experiencing such issues on Firefox. We recommend trying to do a fresh install of both Firefox and the browser extension to check if that helps resolving the issue. However, if it persists, please contact our support team at https://support.nord-help.net/ and we will help you troubleshoot the issue further. -R.L.- 5점 만점에 5점Firefox 사용자 16188033 님, 5년 전
개발자 답글
5년 전에 게시됨Hello. We would suggest to try reinstalling the extension. However, it would be great if you'd contact our customers' support team while specifying the exact issue that you've experienced, so they could provide you with assistance on its resolve. Our team is available 24/7 at support.nordvpn.com. -A.P.