Proton VPN: Fast & Secure에 대한 리뷰
Proton VPN: Fast & Secure 제작자: Proton, Proton Team
Firefox 사용자 19258106 님의 리뷰
5점 만점에 4점
Firefox 사용자 19258106 님, 3달 전The extension looks the part but has usability issues that need managing manually.
The main usability issue is that if you're connected to a VPN server and the computer goes into sleep mode then later resumes, the connection isn't refreshed/handled properly, effectively blocking traffic until you manually disconnect/reconnect. Occasionally this issues causes the GUI to become unresponsive too, requiring the extension itself to be restarted.
There's also no feedback given on the connection quality/speed of the server you're currently connected to. If it starts to feel slow, it requires manually moving to another server; there's no automatic transfer to a better equivalent server within the same country.
Not a negative mark on the extension per se - but it's worth noting that there's a growing list of websites that will detect you using a VPN (likely through matching your IP against IPs known to belong to Proton/etc.), making VPN usage for 'general' anonymous browsing more and more frustrating.
Proton VPN itself works well and provides lots of protections and connection configuration; it's just the extension that has a few issues really.
The main usability issue is that if you're connected to a VPN server and the computer goes into sleep mode then later resumes, the connection isn't refreshed/handled properly, effectively blocking traffic until you manually disconnect/reconnect. Occasionally this issues causes the GUI to become unresponsive too, requiring the extension itself to be restarted.
There's also no feedback given on the connection quality/speed of the server you're currently connected to. If it starts to feel slow, it requires manually moving to another server; there's no automatic transfer to a better equivalent server within the same country.
Not a negative mark on the extension per se - but it's worth noting that there's a growing list of websites that will detect you using a VPN (likely through matching your IP against IPs known to belong to Proton/etc.), making VPN usage for 'general' anonymous browsing more and more frustrating.
Proton VPN itself works well and provides lots of protections and connection configuration; it's just the extension that has a few issues really.
개발자 답글
2달 전에 게시됨Thank you for your review. Could you share more details about the connection issue? Are you able to consistently reproduce it? Which version of Firefox, as well as the Proton VPN extension do you have installed? What device are you experiencing this issue on exactly? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can help you troubleshoot.
On another note, some websites block known VPN IP addresses. Let us know which websites you're having trouble accessing, as well as the servers you're connected to in the process so we can help. Meanwhile, you can try switching between multiple different servers to see whether the behavior improves with some of them.
Lastly, we've documented your request regarding automatic reconnection to a faster server for future consideration.
On another note, some websites block known VPN IP addresses. Let us know which websites you're having trouble accessing, as well as the servers you're connected to in the process so we can help. Meanwhile, you can try switching between multiple different servers to see whether the behavior improves with some of them.
Lastly, we've documented your request regarding automatic reconnection to a faster server for future consideration.
리뷰 551개
- 5점 만점에 1점Firefox 사용자 19193421 님, 6시간 전v1.2.10 freezes every connection after wakeup from sleep on Windows, have to disable addon to get it working again.
개발자 답글
32분 전에 게시됨Sorry to hear that. Could you share more details about the issue? Are you receiving any error messages? Do you have the auto-connect feature enabled? Do you have any other extensions installed for privacy/security purposes? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can help you troubleshoot. - Works perfectly for a few minutes, then it simply freezes, both the extension and the entire connection. You can only fix this by disabling the extension. But when you enable it again, this happens again. And the only way to restore it is to completely reinstall it, only for this to happen again a few minutes later.
개발자 답글
37분 전에 게시됨That doesn’t sound right. Could you share more details about the issue? Are you receiving any error messages? Do you have any other extensions installed for privacy/security purposes? Are your browser and the Proton VPN extension up-to-date? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can assist you further. - Does the job, but it does it in the most basic and annoying way possible, for example you can't set up a default country (i.e. USA) and you instead have to constantly scroll down and activate your country of choice manually every time you want to use it because it resets the list position back to the beginning any time you click on anything...
This wouldn't be a problem if not for the fact that you can't invert split-tunnelling — I literally only want to use the VPN for one or two sites that I have data on that are blocked in the UK but I can't without it causing problems everywhere else — so I have to continuously Connect/Disconnect via the long-winded means I mentioned above every time I want to use those sites.
Other than that, no issues, but I won't be resubscribing as it's really too much faffing about for something that you should be able to set up as a one-click connect.개발자 답글
하루 전에 게시됨Thank you for your review. Although these features are not available at the moment, we've passed on your feedback to the team for future consideration. You can follow our blog (https://protonvpn.com/blog) and our direct channels for any news and updates. - 5점 만점에 1점Ridiculous_George 님, 4일 전
- 5점 만점에 5점Firefox 사용자 18835325 님, 5일 전Proton's full suite of services has been great for me and I have had no issues whatsoever with Proton VPN. Sure the paid version is way better (that's what I use) but I used the free version for a while first. I can't think of many other free offerings that have a proven track record of caring about your data. If all you care about is getting around certain online Acts - proton free is perfect. For me - the paid version is exceptional.
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개발자 답글
15일 전에 게시됨Thank you for your review. Could you describe the behavior further? We'd be more than happy to help, but we need to have a clear understanding of the issue first. Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can help you troubleshoot.- 5점 만점에 5점Firefox 사용자 19484692 님, 17일 전I am absolutely exited about Proton VPN! Everything is so great in the service and this plugin particularly. Also, I'd like to mention that Proton helps to so many low-on-fund people by giving them opportunity to use it free (with random location).
- Having an issue with the split tunnelling not working. When trying to watch a Youtube video it will endlessly buffer if connected to certain counties, even though I have it and all subdomains excluded from the VPN connection. The video will load when connected to my home country, so something about the subdomain exclusion isn't working as intended.
개발자 답글
18일 전에 게시됨That doesn't sound right. Could you share more details about the issue? Which specific servers have you encountered this problem with? Are you using any other extensions for privacy/security purposes? Are your browser and the Proton VPN extension up-to-date? Please contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can investigate further. - 5점 만점에 5점Firefox 사용자 13333296 님, 19일 전
- 5점 만점에 5점Arman Daneshjoo 님, 19일 전