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  • av Firefox-bruker 15012394, 6 år siden
  • av Firefox-bruker 15002347, 6 år siden
  • av Firefox-bruker 14983331, 6 år siden
    Cannot download on android firefox. It says it is corrupted.

    Utviklerrespons

    postet 6 år siden
    Hi there!

    Thanks for reaching out to us! We are aware that most add-ons on Firefox  including Adblock Plus were deactivated due to an issue with the browser’s signing certificate expiring. Mozilla has released an official update to deal with this issue https://blog.mozilla.org/addons/2019/05/04/update-regarding-add-ons-in-firefox/.  If the update has not yet reached you, please try updating manually using this link https://www.mozilla.org/en-US/firefox/new/. Let us know if this resolves your issue! Reach out to us via support@adblockplus.org if you are still having this issue.

    Thanks
    Shannon
    ABP Support Team
  • av Firefox-bruker 14998415, 6 år siden
    Ads keep showing since around a week ago, default settings are unchanged but the addon doesn't seem to do anything anymore.

    Utviklerrespons

    postet 6 år siden
    Hi there!

    Are you still experiencing this issue? If so, could you please send us some example URLs where you see ads? A screenshot of your filter lists is also helpful. We look forward to your follow up!

    Thanks
    Shannon
    ABP Support Team
  • av Firefox-bruker 14997416, 6 år siden
  • av Firefox-bruker 14995974, 6 år siden
    Getting "Corrupt file" error when attempting to download.

    Utviklerrespons

    postet 6 år siden
    Hey there!

    Thanks for reaching out to us! We are aware that most add-ons on Firefox  including Adblock Plus were recently deactivated due to an issue with the browser’s signing certificate expiring. Mozilla has released an official update to deal with this issue https://blog.mozilla.org/addons/2019/05/04/update-regarding-add-ons-in-firefox/.  If the update has not yet reached you, please try updating manually using this link https://www.mozilla.org/en-US/firefox/new/. Let us know if this resolves your issue! Reach us via support@adblockplus.org if you still having this issue.

    Thanks
    Shannon
    ABP Support Team
  • av Jl Wong, 6 år siden
    recently not blocking most of the ads especially in Yahoo! mail, need to refresh page few times to get rid of ads.
    FYI, I set not allow whitelist ads.

    Utviklerrespons

    postet 6 år siden
    Hi there!

    Are you still having this issue? If so please let us know which filter lists you are using, so we can get this sorted. We look forward to your follow up! Reach us via support@adblockplus.org.

    Thanks
    Shannon
    ABP Support Team
  • av lynne.t.oconnor@gmail.com, 6 år siden
  • av Firefox-bruker 14987315, 6 år siden
    Po aktualizacji Firefoxa wyrzuciło mi AdBlocka. W tym momencie produktu nie można pobrać. Przy próbie pobrania i instalacji wyskakuje w kółko ten sam komunikat: "Pobranie się nie powiodło. Proszę sprawdzić połączenie z Internetem."
    Stabilny dostęp do Internetu oczywiście mam...

    Utviklerrespons

    postet 6 år siden
    Hello!

    Many apologies for not responding in Polish! This issue should resolved currently. Are you still having this issue? If so, please reach out to me via support@adblockplus.org.

    Thanks
    Shannon
    ABP Support Team
  • av Firefox-bruker 14982372, 6 år siden
    Worked fine previously but just stopped working on Firefox update - doesn't even show up now. I get this message when trying to download and reinstall : "Download failed. Please check your connection"

    Utviklerrespons

    postet 6 år siden
    Hi there!

    This issue should be resolved. If you are still seeing this error please let us know via support@adblockplus.org.

    Thanks
    Shannon
    ABP Support Team
  • av Firefox-bruker 14981991, 6 år siden
    There's not much point in using an adblock that makes deals with advertisers to whitelist their ads when there are user-oriented adblocks out there.

    Utviklerrespons

    postet 6 år siden
    Hey there!

    There seems to be some misunderstandings about our Acceptable Ads Initiative. Users are still in control, and can disable “allow acceptable ads” in options. If you still experience ads with this option disabled, please be advised that these are more than likely NOT Acceptable Ads. In these cases please send us the URL along with a screenshot of your subscribed filter lists to support@adblockplus.org. We are usually able to get these reported to the filter list team and resolved. Rest assured no company can pay us to have their ads shown. Publishers have to meet the criteria set by the Acceptable Ads Committee before being considered. Most companies actually pay us nothing at all. You can find more details regarding Acceptable Ads here https://acceptableads.com. Feel free to contact us if you have any more questions!

    Thanks
    Shannon
    ABP Support Team
  • av chamy chester, 6 år siden
    Este add-on me estaba jodiendo la carga de las paginas web, hasta el punto que muchas ya ni me cargaban. Ha sido deshabilitarlo y listo.
  • av KaseyCoff, 6 år siden
  • av Firefox-bruker 14971962, 6 år siden
  • av Firefox-bruker 14971522, 6 år siden
  • av Nunya, 6 år siden
    Used to work quite well on nearly every site you'd visit. Unfortunately, now it doesn't block ANYTHING on most of the big name sites that PAY THEM to NOT block ad's or annoyances on many sites! Even when you set it to strict blocking, I still see ads and B.S. EVERYWHERE! So I'd say this add n is now USELESS!

    Utviklerrespons

    postet 6 år siden
    Hi There!

    There seems to be some misunderstandings about our Acceptable Ads Initiative. Users are still in control, and can disable “allow acceptable ads” in options. If you still experience ads with this option disabled, please be advised that these are more than likely NOT Acceptable Ads. In these cases please send us the URL along with a screenshot of your subscribed filter lists to support@adblockplus.org. We are usually able to get these reported to the filter list team and resolved. Rest assured no company can pay us to have their ads shown. Publishers have to meet the criteria set by the Acceptable Ads Committee before being considered. Most companies actually pay us nothing at all. You can find more details regarding Acceptable Ads here https://acceptableads.com. Feel free to contact us if you have any more questions via support@adblockplus.org.

    Thanks
    Shannon
    ABP Support Team
  • av Firefox-bruker 14900061, 6 år siden
  • av Firefox-bruker 14964151, 6 år siden
  • av Firefox-bruker 14963485, 6 år siden
    Failed after firefox update.
  • av Firefox-bruker 14961976, 6 år siden
    not working :(

    Utviklerrespons

    postet 6 år siden
    Hi there!

    Thank you for the review. What's not working for you? Are you receiving any error messages, or are you still seeing Ads? We're happy to look into this, send us some more info via support@adblockplus.org and we'll get back to you!

    Thanks,
    Jessy
    ABP Support Team
  • av Firefox-bruker 14956312, 6 år siden
  • av Firefox-bruker 14921856, 6 år siden
    приложението не може да се дръпне

    Utviklerrespons

    postet 6 år siden
    Hi there!

    Apologies for not responding in Bulgarian! You should now be able to install Adblock Plus. If the update has not reached you yet, try manually downloading here https://www.mozilla.org/en-US/firefox/new/. If you continue to have issues please send us an email via support@adblockplus.org.

    Thanks
    Shannon
    ABP Support Team
  • av Firefox-bruker 14950976, 6 år siden
    no funciona con mozilla firefox v.66.0.2 en android v.8.0.0
    "error: el complemento descargado desde addons.mozilla.org no ha podido ser instalado porque parece que está corrupto"

    Utviklerrespons

    postet 6 år siden
    Hello!

    Apologies for not responding in Spanish! This issue should be resolved with the latest update. You can download manually here https://www.mozilla.org/en-US/firefox/new/. Let us know if this resolves your issue. feel free to reach us via support@adblockplus.org.

    Thanks
    Shannon
    ABP Support Team
  • av Firefox-bruker 14947802, 6 år siden
  • av Firefox-bruker 14946681, 6 år siden
    Ne peux pas télécharger malgré une connexion correcte.