Omtaler for 1Password: Password Manager
1Password: Password Manager av 1Password
1 702 omtaler
- Vurdert til 5 ut av 5av Firefox-bruker 17432385, 3 år siden
- Vurdert til 4 ut av 5av James, 3 år siden
- Vurdert til 1 ut av 5av penguin5555, 3 år sidenDoes not allow searching for sites to use. Hard to use and removes nearly everything. Going back to version 7 as 8 is useless and should be shutdown and re-worked.
Utviklerrespons
postet 3 år sidenHi there,
I’m sorry to hear you are having trouble with the latest version of 1Password.
Please drop an email to support+x@1password.com and our team can best advise.
Looking forward to hearing from you :) - Vurdert til 5 ut av 5av Firefox-bruker 14314752, 3 år siden
- Vurdert til 5 ut av 5av Firefox-bruker 17310523, 3 år siden
- Vurdert til 2 ut av 5av Firefox-bruker 16644741, 3 år siden1Password works until it doesn't. You install an app and then brower extensions. You can make some changes on the app, some on the extension and some only online. A wonderful guessing game. Every week there is a new edition of something and things get moved around. It works one day then not the next day. Cust Svce responds quickly, but you get different answers from each person. You cannot get support in real time. So you have to diagnose the software yourself. If something doesn't work, that's all you can say. If you called the doctor, can they treat the problem if all you can say is your stomach hurts? It can take 20-30 emails to get a response. And when things go wrong when you are implementing their instructions, you don't even know. Problems become more extensive as CS only responds to the last email and does not follow things all the way back.
I would say that it holds the data for the most part. Having it enter the information takes multiple keystrokes which somehow change each time. The fill-in feature works maybe 5% of the time, so don't expect it to help for all the sites asking for name and address.
I will also say that syching seems to work about 50% of the time.
IF you have lots of free time and can afford to wait a few weeks to figure out what is wrong, this is a great program. But as they are unwilling to do any diagnosis or look at what has been installed and how things operate, getting technical suppor is an oxymoron. The policy seems to be, "provide a solution before you understand the problem" then ":continue to do so for each symptom" and eventually the customer will give up.
It's a shame. I want to like this program. And it's one of only two programs I pay for. It reminds me of Churchill's statement that Democracy is the worst form of government, until you've tried the others."
The attitude alone of not providing effective service to paying members would give them a one star, except there is nothing worse to give the others - Vurdert til 4 ut av 5av Rose Rosenthal, 3 år siden
- Vurdert til 5 ut av 5av BondMich, 3 år siden
- Vurdert til 1 ut av 5av Firefox-bruker 14739282, 3 år sidenLatest version of 1password and Firefox extention is not working correctly. Quick Access is not friendly and not seemless...back to copy pasting credentials again...sigh
Utviklerrespons
postet 3 år sidenHi there,
Thanks for your review.
It definitely sounds like things aren’t working as they should be, I’m sorry for the trouble.
Please send an email to support+x@1password.com where our team will be able to help you.
Looking forward to hearing from you. Utviklerrespons
postet 3 år sidenHey,
I’m sorry to hear you are having trouble with 1Password in your browser. Can you give your computer a complete restart for me and if this doesn;t improve things drop an email to support+x@1password.com where our team will be able to further assist.
Thanks for using 1Password :)- Vurdert til 2 ut av 5av Firefox-bruker 17423213, 3 år siden
- Vurdert til 5 ut av 5av Firefox-bruker 12247192, 3 år siden
- Vurdert til 1 ut av 5av Dreadolph, 3 år siden
- Vurdert til 5 ut av 5av Firefox-bruker 17421686, 3 år siden
- Vurdert til 3 ut av 5av Ed Kelly, 3 år siden
- Vurdert til 1 ut av 5av Firefox-bruker 15205687, 3 år sidendoes not work. keeps stating I need Firefox but I have it
Utviklerrespons
postet 3 år sidenHey,
I’m sorry to hear you are having trouble with 1Password in your browser. Could you please drop an email to support+x@1password.com so our team can help get to the bottom of things and get things working as they should be for you.
Looking forward to hearing from you :) Utviklerrespons
postet 3 år sidenHi there,
Thank you for your awesome review!
We hope you continue to love 1Password :)- Vurdert til 4 ut av 5av birb, 3 år siden
- Vurdert til 5 ut av 5av Chinewbie55, 3 år siden
- Vurdert til 3 ut av 5av ENiGMaster, 3 år sidenNot working.
However, reinstalling it will establish the connection to the desktop app.Utviklerrespons
postet 3 år sidenHi there,
Thank you for your review.
It sounds like things might not be working as they should be. Could you possibly drop an email to to support+x@1password.com with the details and our team will be able to assist.
Looking forward to hearing from you :) - Vurdert til 5 ut av 5av Firefox-bruker 17415153, 3 år siden
Utviklerrespons
postet 3 år sidenHey,
It’s great to hear you are loving 1Password.
Thank you so much for your kind feedback!- Vurdert til 2 ut av 5av PepperoNY, 3 år sidenThe extensions works, although there is no way of setting the size of the text in the suggestions, neither to resize the width of the window, in order to make the text readable.
The "Autofill" appearing when hovering the suggestion definitely puts the nail in the coffin for the usability of this.
In some cases it's not possible to discern which login to use because of this oversight.
Has any UX developer ever actually tested this? Doesn't certainly doesn't look like.
I'm using a MacBook Pro 16".
I've reached before about this problem a couple of months ago, but we do not have any fix in sight. Let's see if this helps.Utviklerrespons
postet 3 år sidenHi there,
Thank you for your review.
We really appreciate you taking the time to provide ways in which we can improve 1Password.
We do have an open feature request for this in which I have added your vote.
In the meantime please stay up to date with the latest version of 1Password to enjoy our new features :) - Vurdert til 5 ut av 5av Firefox-bruker 16988867, 3 år siden
- Vurdert til 5 ut av 5av Firefox-bruker 17409397, 3 år siden