Omtaler for NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox av NordVPN
Omtale av saforce
Vurdert til 1 ut av 5
av saforce, 5 år sidenThis extension uses very slow animations to open the focus-exclusive overlay of its interface. If you don't interact with it directly, it dismisses itself.
Both of those issues are egregious UX failures that need to be addressed. The animation is unnecessary and makes your extension look poorly made; which it is. The fact that the overlay doesn't remain open is even more absurd. I keep my account info in a vault, so I am forced to manually type my email after pasting my password because if I were to leave the form it would just evaporate, clearing the form as well--and to make it worse, it would show the slothful opening animation again.
Partially UX, partially just terrible programming, is that the extension requires you to sign in repeatedly even within the same browsing session, which means it doesn't have good error recovery, connectivity state detection, sleep detection, etc. It would be reasonable to expect that once you sign in with your account, you never have to log in again unless a significant passage of time between uses is detected, like 3 months or more, or your subscription lapses.
None of these issues are difficult to solve. The first two could be solved in two lines of code, I'd bet. The sign in issue seems to happen to far too many people to be an isolated issue.
Perhaps you should consider that not everyone uses their browsers the same way you do. I leave Firefox open for maybe a month at a time, literally until Windows forces me to reboot for updates.
I put my machine to sleep at night and don't manually disconnect from a server in the add-on. That doesn't mean I should be signed out. That just means the add-on should reconnect the next time it "ticks" when the machine wakes up, or when there's network activity in Firefox.
Both of those issues are egregious UX failures that need to be addressed. The animation is unnecessary and makes your extension look poorly made; which it is. The fact that the overlay doesn't remain open is even more absurd. I keep my account info in a vault, so I am forced to manually type my email after pasting my password because if I were to leave the form it would just evaporate, clearing the form as well--and to make it worse, it would show the slothful opening animation again.
Partially UX, partially just terrible programming, is that the extension requires you to sign in repeatedly even within the same browsing session, which means it doesn't have good error recovery, connectivity state detection, sleep detection, etc. It would be reasonable to expect that once you sign in with your account, you never have to log in again unless a significant passage of time between uses is detected, like 3 months or more, or your subscription lapses.
None of these issues are difficult to solve. The first two could be solved in two lines of code, I'd bet. The sign in issue seems to happen to far too many people to be an isolated issue.
Perhaps you should consider that not everyone uses their browsers the same way you do. I leave Firefox open for maybe a month at a time, literally until Windows forces me to reboot for updates.
I put my machine to sleep at night and don't manually disconnect from a server in the add-on. That doesn't mean I should be signed out. That just means the add-on should reconnect the next time it "ticks" when the machine wakes up, or when there's network activity in Firefox.
2 552 omtaler
- Vurdert til 5 ut av 5av Firefox-bruker 18947510, 6 minutter siden
- Vurdert til 5 ut av 5av Firefox-bruker 16234255, 18 timer siden
Utviklerrespons
postet 3 dager sidenBonjour ! Notre service VPN est effectivement payant, toutefois, nous offrons une garantie de remboursement de 30 jours pour tous les forfaits achetés via nordvpn.com/pricing/. Vous êtes le bienvenu pour tester nos services et, le cas échéant, n'hésitez pas à nous contacter sur support.nordvpn.com. -G.M.- Vurdert til 5 ut av 5av JDavis55, 5 dager siden
- Vurdert til 1 ut av 5av Miguel Machado, 6 dager siden
- Vurdert til 1 ut av 5av addy283, 8 dager sidenscam, requires a paid subscription, tricks people into loging in or creating an account, before informing them it's not a free service, The statement "some functions may require payment" is so vague...
Utviklerrespons
postet 8 dager sidenHello. While our VPN service requires a subscription, we offer a 30-day money-back guarantee for all plans bought through our website at nordvpn.com/pricing/. Feel free to try our services, and if you have any concerns, reach out to us at support.nordvpn.com. -D.I - Vurdert til 5 ut av 5av hokus, 11 dager sidenDie Verbindung ist stabil und schnell, sodass man problemlos auf Inhalte aus verschiedenen Ländern zugreifen kann, ohne die Internetgeschwindigkeit zu beeinträchtigen. Zudem bietet NordVPN starke Sicherheitsfunktionen und spart mir ein extra Viren Programm
Utviklerrespons
postet 11 dager sidenHallo. Wir freuen uns sehr über Ihre freundliche Bewertung! -L.L. - Vurdert til 5 ut av 5av Firefox-bruker 16380517, 12 dager siden
- Vurdert til 3 ut av 5av Firefox-bruker 18894959, 12 dager siden
- Vurdert til 5 ut av 5av Duck Tester, 14 dager siden
- Vurdert til 5 ut av 5av Firefox-bruker 16428779, 14 dager siden
- Vurdert til 5 ut av 5av LGH312, 14 dager siden
- Vurdert til 5 ut av 5av Firefox-bruker 18300552, 15 dager siden
Utviklerrespons
postet 15 dager sidenЗдравствуйте! Наш VPN-сервис действительно платный, однако мы предоставляем 30-дневную гарантию возврата денег на все планы, приобретенные через наш сайт nord-help.com/pricing/. Вы всегда можете протестировать наш сервис, а если возникнут какие-либо вопросы, не задумываясь, обращайтесь к нам по адресу support.nord-help.com. -D.I- Vurdert til 5 ut av 5av Firefox-bruker 15042484, 15 dager siden
- Vurdert til 5 ut av 5av MrMoonshine, 18 dager sidenWhilst not perfect, Nord (and by extension this extension) have been gradually improving over the years. Very recommended.
Utviklerrespons
postet 18 dager sidenWe appreciate your positive feedback and are delighted to know you were satisfied with our service. -D.I - Vurdert til 2 ut av 5av Firefox-bruker 18949247, 18 dager sidenI've been using this plugin for 3 years, now less and less. It works perfectly in 30%, 70%completely useless. I have to turn it off many times because it is so slow that the content does not load.
Utviklerrespons
postet 18 dager sidenHello. We sincerely apologize for any inconvenience. As a first step, we recommend reinstalling the browser extension. If the issue continues, please don’t hesitate to contact our support team at support@nordvpn.com, they will be happy to assist you further. -E.G. Utviklerrespons
postet 24 dager siden您好,很高兴我们的服务符合您的期望!如果您遇到任何问题,请随时联系我们的支持团队:support@nordvpn.com,我们将竭诚为您服务。-E.G.- Vurdert til 1 ut av 5av Firefox-bruker 18936022, én måned sidenWe’re having trouble logging you in. Please try again.
garbageUtviklerrespons
postet én måned sidenHello. We sincerely apologize for the inconvenience. Please try reinstalling the browser extension first. If the issue persists, don’t hesitate to reach out to our support team at support@nordvpn.com, they will be glad to assist you with the login process. -E.G. - Vurdert til 1 ut av 5av Firefox-bruker 16354230, én måned sidenSome features may require payment :))) Actually just after installing the extension you are presenting me a Data Plan - so practically I have to pay ... but what features NOT require payment in your opinion ? Because there is NONE ...
Utviklerrespons
postet én måned sidenHello! Our service is indeed paid, however, we offer a 30-day money return guarantee to all the plans purchased via our website nordvpn.com/pricing/. You are more than welcome to test out our services, and, if anything, do not hesitate to contact us at support.nordvpn.com. -G.M. - Vurdert til 5 ut av 5av williams_S, én måned siden
- Vurdert til 5 ut av 5av LukeNotDuke, én måned sidenI used to think lesser was better, but the nordVPN browser extension allows split tunneling for websites in a very convenient way that more than compensates the loss of performance if your machine can handle it, compared to just using the desktop app.
Utviklerrespons
postet én måned sidenHello, Luke. We are glad to hear that our browser extension has been useful to you! However, if you encounter any issues with our application, please don’t hesitate to reach out to our support team at support@nordvpn.com, they will be happy to assist you and ensure that everything works smoothly. -E.G. - Vurdert til 1 ut av 5av Firefox-bruker 18924684, én måned sidenВПН только за деньги, не ставьте себе этот мусор.
Utviklerrespons
postet én måned sidenЗдравствуйте! Наш VPN-сервис действительно платный, однако мы предоставляем 30-дневную гарантию возврата денег на все планы, приобретенные через наш сайт nord-help.com/pricing/. Вы всегда можете протестировать наш сервис, а если возникнут какие-либо вопросы, не задумываясь, обращайтесь к нам по адресу support.nord-help.com. - K.S Utviklerrespons
postet én måned sidenHello there! Glad to see you are enjoying the service. Thank you for the 5 stars! -N.F.- Vurdert til 5 ut av 5av Firefox-bruker 14693606, én måned siden