Omtaler for NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox av NordVPN
Omtale av Firefox-bruker 18323124
Vurdert til 1 ut av 5
av Firefox-bruker 18323124, ett år sidenNord was pretty good and fast, but...
Since last year their browser extension has been secretly throttled. This was confirmed with their devs after multiple emails to support. They never told us about this throttle and the website continues to advertise that they do not set any limits. Most likely their support even dont know about it and will tell you otherwise, which will just show how they can make such serious changes even without careful considerations within their team.
I gave some time to see if they will fix it but after a few months it didnt sound like they cared at all. If you are reading this you probably are interested in using the extension and not the desktop app, so my advice is dont get Nord now unless you are good with being slowed.
Update:
It is the case. Anyone can try to download a file and see for themselves it can never go above a certain speed. I see some previous reviews that mention this too. Just like I said pretty much no one other than devs knows about this.
Ticket 15039623
Since last year their browser extension has been secretly throttled. This was confirmed with their devs after multiple emails to support. They never told us about this throttle and the website continues to advertise that they do not set any limits. Most likely their support even dont know about it and will tell you otherwise, which will just show how they can make such serious changes even without careful considerations within their team.
I gave some time to see if they will fix it but after a few months it didnt sound like they cared at all. If you are reading this you probably are interested in using the extension and not the desktop app, so my advice is dont get Nord now unless you are good with being slowed.
Update:
It is the case. Anyone can try to download a file and see for themselves it can never go above a certain speed. I see some previous reviews that mention this too. Just like I said pretty much no one other than devs knows about this.
Ticket 15039623
Utviklerrespons
postet ett år sidenHello. We're sorry to hear that, it should not be the case. Could you please update your review with the Ticket ID you’ve received from our customer support? We’ll check your inquiry and provide you with further assistance. -G.M.
2 544 omtaler
- Vurdert til 5 ut av 5av Duck Tester, 2 dager siden
- Vurdert til 5 ut av 5av Firefox-bruker 16428779, 2 dager siden
- Vurdert til 5 ut av 5av LGH312, 2 dager siden
- Vurdert til 5 ut av 5av Firefox-bruker 18300552, 3 dager siden
Utviklerrespons
postet 3 dager sidenЗдравствуйте! Наш VPN-сервис действительно платный, однако мы предоставляем 30-дневную гарантию возврата денег на все планы, приобретенные через наш сайт nord-help.com/pricing/. Вы всегда можете протестировать наш сервис, а если возникнут какие-либо вопросы, не задумываясь, обращайтесь к нам по адресу support.nord-help.com. -D.I- Vurdert til 5 ut av 5av Firefox-bruker 15042484, 3 dager siden
- Vurdert til 5 ut av 5av MrMoonshine, 6 dager sidenWhilst not perfect, Nord (and by extension this extension) have been gradually improving over the years. Very recommended.
Utviklerrespons
postet 6 dager sidenWe appreciate your positive feedback and are delighted to know you were satisfied with our service. -D.I - Vurdert til 2 ut av 5av Firefox-bruker 18949247, 6 dager sidenI've been using this plugin for 3 years, now less and less. It works perfectly in 30%, 70%completely useless. I have to turn it off many times because it is so slow that the content does not load.
Utviklerrespons
postet 6 dager sidenHello. We sincerely apologize for any inconvenience. As a first step, we recommend reinstalling the browser extension. If the issue continues, please don’t hesitate to contact our support team at support@nordvpn.com, they will be happy to assist you further. -E.G. Utviklerrespons
postet 12 dager siden您好，很高兴我们的服务符合您的期望！如果您遇到任何问题，请随时联系我们的支持团队：support@nordvpn.com，我们将竭诚为您服务。-E.G.- Vurdert til 1 ut av 5av Firefox-bruker 18936022, 14 dager sidenWe’re having trouble logging you in. Please try again.
garbageUtviklerrespons
postet 14 dager sidenHello. We sincerely apologize for the inconvenience. Please try reinstalling the browser extension first. If the issue persists, don’t hesitate to reach out to our support team at support@nordvpn.com, they will be glad to assist you with the login process. -E.G. - Vurdert til 1 ut av 5av Firefox-bruker 16354230, 15 dager sidenSome features may require payment :))) Actually just after installing the extension you are presenting me a Data Plan - so practically I have to pay ... but what features NOT require payment in your opinion ? Because there is NONE ...
Utviklerrespons
postet 15 dager sidenHello! Our service is indeed paid, however, we offer a 30-day money return guarantee to all the plans purchased via our website nordvpn.com/pricing/. You are more than welcome to test out our services, and, if anything, do not hesitate to contact us at support.nordvpn.com. -G.M. - Vurdert til 5 ut av 5av williams_S, 16 dager siden
- Vurdert til 5 ut av 5av LukeNotDuke, 18 dager sidenI used to think lesser was better, but the nordVPN browser extension allows split tunneling for websites in a very convenient way that more than compensates the loss of performance if your machine can handle it, compared to just using the desktop app.
Utviklerrespons
postet 18 dager sidenHello, Luke. We are glad to hear that our browser extension has been useful to you! However, if you encounter any issues with our application, please don’t hesitate to reach out to our support team at support@nordvpn.com, they will be happy to assist you and ensure that everything works smoothly. -E.G. - Vurdert til 1 ut av 5av Firefox-bruker 18924684, 20 dager sidenВПН только за деньги, не ставьте себе этот мусор.
Utviklerrespons
postet 20 dager sidenЗдравствуйте! Наш VPN-сервис действительно платный, однако мы предоставляем 30-дневную гарантию возврата денег на все планы, приобретенные через наш сайт nord-help.com/pricing/. Вы всегда можете протестировать наш сервис, а если возникнут какие-либо вопросы, не задумываясь, обращайтесь к нам по адресу support.nord-help.com. - K.S Utviklerrespons
postet 20 dager sidenHello there! Glad to see you are enjoying the service. Thank you for the 5 stars! -N.F.- Vurdert til 5 ut av 5av Firefox-bruker 14693606, 20 dager siden
- Vurdert til 5 ut av 5av Rari, 22 dager siden
- Vurdert til 5 ut av 5av Horst, én måned siden
Utviklerrespons
postet én måned sidenПривіт. Просимо вибачення за можливі незручності. Якщо у вас виникли проблеми з процесом входу, не соромтеся зв’язатися з нашою командою підтримки за адресою support@nordvpn.com, вони будуть раді вам допомогти. -E.G.Utviklerrespons
postet én måned sidenЗдравствуйте. Нам жаль слышать, что у вас возникли проблемы! Пожалуйста, свяжитесь с нами по адресу support.nordvpn.com или support@nordvpn.com, и мы сделаем все возможное, чтобы помочь. -N.F.- Vurdert til 3 ut av 5av azal, én måned siden
- Vurdert til 5 ut av 5av Portigui, én måned siden
- Vurdert til 1 ut av 5av alexcarvet, én måned sidenнет ни демо версии, ни бесплатного тарифа, чтобы оценить работоспособность дополнения
Utviklerrespons
postet én måned sidenПривет. Хотя у нас нет бесплатной пробной версии, мы предлагаем 30-дневную гарантию возврата денег, так что вы можете попробовать сервис без риска в течение 30 дней. Надеемся, вы дадите ему шанс! -N.F. - Vurdert til 5 ut av 5av Firefox-bruker 18855404, én måned sidenA very useful extension in many ways!
Utviklerrespons
postet én måned sidenHello there! Thank you for choosing NordVPN, it means a great deal to us! We are glad to see you enjoy the service. -N.F. - Vurdert til 2 ut av 5av kanufeng, én måned siden