Omtaler for NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox av NordVPN
2 544 omtaler
- Vurdert til 1 ut av 5av Firefox-bruker 18323124, ett år sidenNord was pretty good and fast, but...
Since last year their browser extension has been secretly throttled. This was confirmed with their devs after multiple emails to support. They never told us about this throttle and the website continues to advertise that they do not set any limits. Most likely their support even dont know about it and will tell you otherwise, which will just show how they can make such serious changes even without careful considerations within their team.
I gave some time to see if they will fix it but after a few months it didnt sound like they cared at all. If you are reading this you probably are interested in using the extension and not the desktop app, so my advice is dont get Nord now unless you are good with being slowed.
Update:
It is the case. Anyone can try to download a file and see for themselves it can never go above a certain speed. I see some previous reviews that mention this too. Just like I said pretty much no one other than devs knows about this.
Ticket 15039623Utviklerrespons
postet ett år sidenHello. We're sorry to hear that, it should not be the case. Could you please update your review with the Ticket ID you’ve received from our customer support? We’ll check your inquiry and provide you with further assistance. -G.M. - Vurdert til 5 ut av 5av Firefox-bruker 15746306, ett år siden
- Vurdert til 5 ut av 5av ls1900, ett år siden
- Vurdert til 1 ut av 5av Firefox-bruker 14539170, ett år sidenAs of June 2024, this extension severely throttles internet connection speeds.
Using NordVPN without the extension is no problem at all, but the browser extension quite literally slows your experience to a halt. It's unusable. If you haven't purchased a Nord subscription yet, and you are hoping to make use of the browser extension, look elsewhere. All of the 5-star reviews for this extensions are likely out of date, and or posted by people provided with financial incentive to do so.
TL;DR
Steer clear. - Vurdert til 1 ut av 5av Abdullahi, ett år siden
- Vurdert til 5 ut av 5av Firefox-bruker 14278980, ett år sidenMight not have gotten every security corner to work, but so far a pleasure
Utviklerrespons
postet ett år sidenThank you for taking the time to leave us a nice review! If you have any suggestions for our further improvement, we'd be happy to hear them out at support@nordvpn.com! -Drea - Vurdert til 1 ut av 5av Firefox-bruker 18307864, ett år siden
- Vurdert til 1 ut av 5av qwertyk, ett år sidenI do not recommend:
1. Long technical support answers (12-24 hours), formal answers, asking for things that have already been answered earlier.
2. This is not a free application, but any payment automatically makes a subscription to you, it is not written anywhere except Help Center, it also says that a return is possible only for the first payment, the rest is not returned if they are not forced by law.
3. VPN program automatically install 2 more programs with self, one of them consumes traffic, when VPN does not work, removal does not help, the VPN program will restore them ...Utviklerrespons
postet ett år sidenHello. We're sorry about the negative experience you've had with our team and product. You can reach us at support.nordvpn.com via live chat too. We inform our customers that the service is paid and works on a subscription basis for which auto-renewals are enabled by default - this is a standard practice across the market, for services independently and on various app store platforms (Google Play, Apple's App Store, etc.). We let our customers know about renewals being enabled by default during checkout as well as in our Terms of Service. We also have customer support available 24/7 to answer any such or other questions as well as to assist with any issues related to the use of our service. As for the other two programs you mentioned in your review, it'd be helpful if you were able to update us on what exact programs you have in mind. -Drea - Vurdert til 5 ut av 5av Firefox-bruker 15848324, ett år siden
- Vurdert til 1 ut av 5av Pareick, ett år siden
- Vurdert til 3 ut av 5av dennis, ett år siden
- Vurdert til 5 ut av 5av agramon, ett år siden
- Vurdert til 5 ut av 5av Firefox-bruker 13662960, ett år siden
- Vurdert til 5 ut av 5av Firefox-bruker 16207702, ett år siden
- Vurdert til 5 ut av 5av Firefox-bruker 18296321, ett år sidenThe add-on is easy to use and works perfect. I just wish the stand-alone app which would protect my whole computer would work at all.
Utviklerrespons
postet ett år sidenHello! We're thrilled to hear that you found our add-on to meet your needs and we'd love to assist setting up the application for you as well, if you could contact us via live chat or email at support.nordvpn.com -Neo - Vurdert til 5 ut av 5av Rick, ett år siden
- Vurdert til 5 ut av 5av Celine De Jonghe, ett år siden
- Vurdert til 5 ut av 5av Firefox-bruker 17835364, ett år siden
- Vurdert til 5 ut av 5av Firefox-bruker 18284137, ett år siden
- Vurdert til 5 ut av 5av Firefox-bruker 18229951, ett år siden
- Vurdert til 5 ut av 5av Firefox-bruker 18114856, ett år siden
- Vurdert til 1 ut av 5av Firefox-bruker 18245840, ett år sidenvery slow with inconsistent speeds. the full desktop version works fine though.
Utviklerrespons
postet ett år sidenHi! Could you please make sure to contact our support team at support.nordvpn.com for them to look into what could be causing the issue and help on its resolve? -G.M. - Vurdert til 1 ut av 5av garif12, ett år sidenнужен vpn чтобы заходить на недоступные сайты, но у них самих сайт заблокирован🤷♂️
Utviklerrespons
postet ett år sidenЗдавствуйте. Пожалуйста, свяжитесь с нашей службой поддержки, отправив электронное письмо по адресу support@nordvpn.com, и мы поможем получить доступ к веб-сайту и услуге. -Neo - Vurdert til 5 ut av 5av kaotisch, ett år sidenEasy to set up, easy to use on any browser, great windows and android clients.
Utviklerrespons
postet ett år sidenIt's always rewarding to receive positive feedback. Thank you for the glowing review! If you'll need our help, feel free to reach us out at support.nordvpn.com! -G.M.