Omtaler for NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox av NordVPN
607 omtaler
- Vurdert til 1 ut av 5av Soar, 4 år sidenDespite a lot of issues with this extension, for example with exclusion lists, it's not free and costs some money!
With Mozilla Multi-Account Containers enabled this addon can't handle a "Bypass list".Utviklerrespons
postet 4 år sidenHello. Yes, our service is paid. However, it would be great if you could specify the issues you are currently experiencing with our browser extension (including the exclusion lists) so we could help you out on resolving these issues. We would be more than glad to help! -A.S. - Vurdert til 1 ut av 5av allenella, 4 år sidenTicket number was #9093424.
This extension doesn't work with Firefox. Once you are logged in and connected to a server, the websites gives a connection error. After chatting with Live Chat team, there was no resolution reached. It is better to stick to the Desktop App over the extension.Utviklerrespons
postet 4 år sidenHello and thank you for providing the Ticket ID! Unfortunately, as mentioned by our support team, it might be difficult to connect using the Proxy extension on networks that have restrictions and it is better to use the VPN connection (client) instead, as it can overcome such restrictions. Nonetheless, we do appreciate your feedback and will forward it to our dedicated team so the further improvements can be made for the browser extension. -A.S. - Vurdert til 1 ut av 5av Peter Deege, 4 år siden
- Vurdert til 1 ut av 5av Speedtospare, 4 år sidenFirefox browser extension gets error for login connection.
Utviklerrespons
postet 4 år sidenHello. We're sorry to hear about the trouble. Please try contacting our support team via live chat for them to check the issue. You can reach them 24/7 at support.nordvpn.com. - M.M. - Vurdert til 1 ut av 5av fretyno, 4 år siden
- Vurdert til 1 ut av 5av Bangin, 4 år sidenObwohl ich einen zwei Jähigen Vertrag bei NordVPN habe, wird meine IP Adresse im Browser mit der Erweiterung von NordVPN nicht geändert! Außerdem muss ich jede zu besuchende Seite auf der Bypass List hinzufügen, damit ich überhaupt die Seite besuchen kann und weitern bleibt meine IP Adresse öffentlich!
Utviklerrespons
postet 4 år sidenHallo. Es tut uns leid, von Ihren Erfahrungen mit unserem Service zu hören. Bitte kontaktieren Sie unser Support-Team über den Live-Chat unter support.nordvpn.com, damit es das Problem beheben kann. - M.M. - Vurdert til 1 ut av 5av cryvage, 4 år sidenIt never says you need a payment account for using this extension. There are no free features at all nor any trial period. Nothing. I understand you want money. But you should say that BEFORE I install your extension.
Utviklerrespons
postet 4 år sidenHello! Our application and extension on all Operating Systems such as Android, Windows, MacOS, iOS is free, but the service itself is paid in subscription model. We do as well offer a free 7-day trial period available via Google Playstore and a 30-day money back guarantee so you could test our service risk free! -Neo - Vurdert til 1 ut av 5av Martin Cleaver, 4 år sidenI have no idea what happened, but since a recent update, NordVPN has stopped working in Firefox. It looks as if it running (blue crescent with green country name) but it is obviously not connected (to the BBC).
Utviklerrespons
postet 4 år sidenHello! Please make sure to contact us via Twitter DMs @NordVPN or support team via live chat at support.nordvpn.com and we'll assist you to resolve the issue. -Neo - Vurdert til 1 ut av 5av Sangha, 4 år sidenUnusable. It takes several seconds for a site to be displayed while it is immediate with the NordVPN software.
Utviklerrespons
postet 4 år sidenHello. We're sorry to hear about the trouble. Please contact our support team for the to check the issue. You can reach them via live chat at support.nordvpn.com. - M.M. - Vurdert til 1 ut av 5av Firefox-bruker 17014663, 4 år sidennot working.. everytime i tried to connect it's says Couldn't connect.
We're trying again…
It should take a few seconds..
Couldn't connect
It looks like you've reached the limit for connection attempts. Try connecting again in 10 minutes.
If you haven't been connecting to VPN multiple times recently, your session might have expired. Log out and log back in, and then try connecting again. - Vurdert til 1 ut av 5av Firefox-bruker 17007561, 4 år siden
- Vurdert til 1 ut av 5av DT, 4 år sidenWon't log me in to the app. Keeps spinning the wheel on the login screen. The version for Brave works though.
Utviklerrespons
postet 4 år sidenHello! Please make sure to contact us via Twitter DMs @NordVPN or support team via live chat at support.nordvpn.com and we'll assist you to resolve the issue. -Neo - Vurdert til 1 ut av 5av Firefox-bruker 16618454, 4 år siden
- Vurdert til 1 ut av 5av Firefox-bruker 16999186, 4 år siden
- Vurdert til 1 ut av 5av MrX333, 4 år siden
- Vurdert til 1 ut av 5av Mohan, 4 år sidenIt's amazing that almost every single review this extension has had in the recent past is a scathingly negative review.
And there's good reason for that. This is one of the better, even 'premium', VPNs out there. And yes, their service is fast. But it comes with several pains. This Firefox extension is pathetic. At it's best, it asks you to keep logging in, fails often, fails to load pages often, and the window is distorted (it keeps getting elongated!). At it's worst, well, it crashes and takes Firefox along with it.
It should be clear by now that this is not an isolated incident - something that can be resolved by customer service. This is an issue from the development of the extension - which needs to be sorted.
The Windows app (and phone apps) work well, but they're pretty heavy and battery hungry. So I wish this browser extension would 'just work' - but it doesn't.Utviklerrespons
postet 4 år sidenHello. We're sorry to hear about the negative experience you've had with our extension. Have you contacted our customer support regarding the continuous login issue? Our team is ready to help you 24/7 via chat at support.nordvpn.com. -Neo - Vurdert til 1 ut av 5av Firefox-bruker 15253942, 4 år sidenCan't be installed in Russia anymore. What the...?
Utviklerrespons
postet 4 år sidenHello. Please reach out to us at support@nordvpn.com - we'd be happy to help you get the services while residing in countries with internet restrictions! -Drea - Vurdert til 1 ut av 5av Firefox-bruker 15261251, 4 år siden
- Vurdert til 1 ut av 5av huub66, 4 år sidenneeds re-installation all the time to be able to log in and reconnect. Was working fine in the early days but last year very unstable and actually quite useless.
Utviklerrespons
postet 4 år sidenHello. Have you contacted our customer support regarding this issue with the VPN app? Our team is ready to help you 24/7 via chat at support.nordvpn.com. -Neo - Vurdert til 1 ut av 5av Sekorhex, 4 år sidenLeider kann man sich nicht mehr in das Addon einloggen mit seinem Account.
Utviklerrespons
postet 4 år sidenHallo! Heute hatten wir vorübergehende Login-Probleme, die nun behoben sein sollten. Wir entschuldigen uns für die vorübergehenden Unannehmlichkeiten. Falls Sie weitere Probleme haben oder die langsamen Verbindungen beheben möchten, kontaktieren Sie uns bitte jederzeit unter support.nordvpn.com! -Neo - Vurdert til 1 ut av 5av ec78b308, 4 år sidenI'm very dissatisfied with this app and their service, it simply doesn't work as it should. Sometimes it doesn't autoconnect, other times the internet connection stop working because of the app and I have to manually disconnect or reset the connection. There are times that I can't even log in because their log-in interface doesn't work. I don't like it and I'll be switching to another provider when my subscription ends.
Utviklerrespons
postet 4 år sidenHello. Have you contacted our customer support regarding this issue with the VPN app? Our team is ready to help you 24/7 via chat at support.nordvpn.com. -Neo - Vurdert til 1 ut av 5av Meffa, 4 år sidenLogs you out without any reason, then asks for login and fails to do it correctly. Requires re-installation, and only after it finally works. I have only 4 other add-ons, which are some of the most popular on Firefox, all of them I basically mandatory for most users. So that dumb excuse from NordVPN developers, that it is not their fault, it is some bad bad third-party add-on interfere with theirs, is kinda funny in that case. There is no bad interference and even if there is, it is your badly written code cause this problem. Happens way too often, so I've cancelled subscription.
Utviklerrespons
postet 4 år sidenHello Meffa. We're sorry to hear about your extreme dissatisfaction with our service and, if you ever reconsider and decide to give us a second chance, you're always welcome at support.nordvpn.com! -Drea - Vurdert til 1 ut av 5av Firefox-bruker 16967733, 4 år sidenAdd-on not working (same issue as many other users). Works only once, when you remove and reinstall the add-on but the add-on immediately gets stuck again. Firefox is my main browser, so I have to cancel my subscription...
Utviklerrespons
postet 4 år sidenHello. We're sorry to hear about the trouble. Please contact our customer support team via chat at support.nordvpn.com. They will take a closer look at your issue and help you solve it. Our team is online 24/7. -A.S. - Vurdert til 1 ut av 5av 12345678987654321, 4 år sidenExtension is broken guys. Can't login, can't logout once logged in, and so you can't change anything. Everything works only a single time once you uninstall/reinstall the extension. But once you log in and make your selections, it reverts to its broken state the next time you start the Firefox browser.
NordVPN, you need to spend less on ads and more on development, because ultimately it's the users who will determine whether or not to keep using (ie. $$$PAYING FOR$$$) your service.Utviklerrespons
postet 4 år sidenHello. We're sorry to hear about your experience while using our browser extension. It would be best if you contacted our customer support team via chat at support.nordvpn.com. They will take a closer look at your issue and help you solve it. Our team is online 24/7. -A.S. - Vurdert til 1 ut av 5av mon, 4 år sidenIt's useless, I'm tired of re-installing the add-on every time I need to use VPN, this problem been there for months. I will not continue my subscription, better use Mozilla VPN from now on
Utviklerrespons
postet 4 år sidenHello. It would be great if you could specify the exact issue you experienced with our VPN extension. It will help us improve it in the future. -Neo