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Omtaler for NordVPN - a VPN proxy extension for Firefox

NordVPN - a VPN proxy extension for Firefox av NordVPN

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  • av Someone, 5 år siden
    Sorry for the rant, but here it goes.

    They removed Socks and http servers for the country I used for years without notifying. So my only option to using a proxy in the browser only is this addon (without putting my whole connection over a vpn tunnel through the windows app).

    Guess what, you can't pick which server you want to connect on this addon, only the country. Not only that, but disconnecting and reconnecting will connect you to the same exact server! So if the site does not work with given server, that's it, you can't select a different one from the same country.

    I would rate 0 if I could, stay away guys. I have been a client of theirs for 5+ years but not anymore. Removing features overnight and forcing you to use this terrible addon is unprofessional.

    Utviklerrespons

    postet 5 år siden
    Hello. At the moment our SOCKS5 protocol is receiving an optimization rework. While this rework is being performed, the majority of servers have this protocol shut down until completion of the rework. You can still find some SOCKS5 servers to use here: https://nordvpn.com/servers/tools/, after that you may connect to the specific server via our application. -G.M.
  • av Einhornyordle, 5 år siden
    Why does the add-on require me to allow it to run in private windows? What if I don't want to use it in private windows anyway? Does it just want to collect some data when I use a private window, which exists to prevent tracking to a certain level? Kinda ironic for a VPN/Proxy Service...

    Edit because of the Developer response: "You may choose to enable or disable this permission when installing the add-on, as well as in the Menu > Extensions section." No, I can't and that's the issue: If I do this the extension won't work any more, if I click on it it just tells me that the "Permission to run in private windows is required by Firefox for the extension to work." even in regular, non private/incognito windows.

    Utviklerrespons

    postet 5 år siden
    Hello. The permission to work in private windows is required for the add-on to work in private browsing mode also known as incognito. You may choose to enable or disable this permission when installing the add-on, as well as in the Menu > Extensions section. -G.M.
  • av Firefox-bruker 15896184, 5 år siden
  • av Firefox-bruker 16246520, 5 år siden
    July 2021: Yeah, it just stops letting me log in completely.

    Barely works.

    edit: More information in the litany of other complaints:
    - Logs out frequently
    - Speeds are super slow and unable to reset or connect to another server in this app.
    - Often freezes and at a load, requires full close of all browsers to fix it
    - "Failed to connect. Try again later." error for no discernible reason
    - unable to select individual servers (like the desktop app) - heck, unable to see the server name to check if that server is good or bad. No way to just "connect to the next best server" if one doesn't work. You're left with disconnecting and reconnecting...
    - Good lord are the speeds slow. Holy cow. Just thought I'd add that in a 2nd time.

    Utviklerrespons

    postet 5 år siden
    Hello. Sorry to hear about the issue with our VPN app. Could you please share more details so we can help you out? -D.I
  • av Limbiotic, 5 år siden
    This is really, really slow. Works fine with Chrome, but somehow the Firefox extension takes forever to load pages.

    Utviklerrespons

    postet 5 år siden
    Hello. VPN connection speed is highly dependent on a number of factors and can be improved by altering a few settings. Hence, we’d highly advise you on contacting our customers’ support team, for them to provide you with assistance on its improvement. Our team is available 24/7 at support.nordvpn.com. -L.L.
  • av Tapan Jatakia, 5 år siden
  • av araqiel, 5 år siden
  • av ardiz, 5 år siden
  • av Firefox-bruker 16239329, 5 år siden
    Great idea, love the functionality but I've got the same problem as many others - it's logging me out each session. Fresh OS instalation / browser.

    Entering credentials is annoying as modal dissapear, and form is not keepassxc friendly, so it's really for the ones using unique mail (+in gmail) and complex password

    Please consider different way of providing credentials.

    With both issues fixed (no log out, easier credentials entry) I would give 5 *

    Utviklerrespons

    postet 5 år siden
    Hello. Please try re-installing the browser extension to check if that helps with the issue. If the issue persists, please contact our support team at https://support.nord-help.net/ for further help. -G.M.
  • av Meixger, 5 år siden
    Worked fine until 2.17.0 where i cannot connect to specific country because keeps loading forever.

    Also the release notes "Updates and Fixes" are not very helpful. ;-)

    Utviklerrespons

    postet 5 år siden
    Hello. Please contact our customer support, and we'll be happy to take a closer look at the issue. Our team is online 24/7 at support.nord-help.com. -L.L.
  • av Books, 5 år siden
    Unfortunately the add-on does nothing. NordVPN works fine through the app itself, but not at all as an add-on.

    Utviklerrespons

    postet 5 år siden
    Hello. Please contact our customer support, and we'll be happy to take a closer look at the issue. Our team is online 24/7 at support.nord-help.com. -G.M.
  • av Olschano, 5 år siden
  • av Firefox-bruker 14850510, 5 år siden
  • av duxet, 5 år siden
    I am getting logged out every time I restart my browser and due to broken proxy configuration I need to reinstall the extension in order to fix the connection.

    Utviklerrespons

    postet 5 år siden
    Hello. Please try a fresh install of the browser itself to check if that helps with the issue. If the issue persists, please contact our support team at https://support.nord-help.net/ for further help. -R.L.
  • av Firefox-bruker 16228473, 5 år siden
    BUG STILL NOT FIXED. NEED TO CONTINUOUSLY LOG INTO NORDVPN. EXTENSION IS TERRIBLE

    Utviklerrespons

    postet 5 år siden
    Hello. Please try a fresh install of the browser itself and the browser extension to check if that helps with the issue. If the issue persists, please contact our support team at https://support.nord-help.net/ for further help. -R.L.
  • av Hugoroy, 5 år siden
    A nice, functional add-on, but lacking several features. Unlike the desktop app for Windows, it does not have a killswitch for if your connection drops for whatever reason, something I find pertinent with web browsers especially, since if a connection is lost on many sites an auto-reconnect will be attempted. The server-browser is very lacking, with only the ability to choose countries rather than specific servers, as well as barring the specialty servers available in the Windows App like Dedicated IP. The total lack of the features (or the manner in which they are hidden, if they do exist and I simply cannot find them) is disappointing. it is good for on-the-fly IP switching, but for privacy? Not enough control to be useful.

    Utviklerrespons

    postet 5 år siden
    Hello. We appreciate the feedback and are always looking for ways to improve our service and applications. If you have any other suggestions, feel free to contact us at https://support.nord-help.net/.
    Regarding there being less features on the browser extension - this is normal because the browser extension only acts as a proxy for your browsing to hide your IP address, it does not provide data encryption like the desktop version. Because of this, you can only select countries to connect to and the specialty servers are non-existent on the extension. Same for such features like the Kill-switch. If you'd like access to all of those features and if data encryption while browsing is what you're after we recommend connecting with the desktop application instead of the browser extension. If you have any further questions or need any further help please don't hesitate to contact our support via the link mentioned before. -R.L.
  • av Gus, 5 år siden
    Love the concept of it (VPN in browser without slowing down video game connection), but it's a terrible extension. Requires logging in all the time and randomly crashes. I deleted the extension for a while and just recently decided to give it another shot, and it's not better.

    Utviklerrespons

    postet 5 år siden
    Hello. Please contact our customer support, and we'll be happy to take a closer look at the issue. Our team is online 24/7 at support.nord-help.com. -Neo
  • av Firefox-bruker 15760139, 5 år siden
  • av Firefox-bruker 12803842, 5 år siden
  • av lcd1232, 5 år siden
    Extension doesn't work. It shows me error or not load any webpage.

    Utviklerrespons

    postet 5 år siden
    Hello. We are sorry to hear that. Have you tried reinstalling the extension? If that did not help, try contacting our support team at support.nordvpn.com for further assistance. -A.P.
  • av Shipnet, 5 år siden
  • av regie, 5 år siden
    This extension is absolutely awful on firefox! Works on Edge and Chrome but rarely connects to server and just is super frustrating to use on firefox

    Utviklerrespons

    postet 5 år siden
    Hello. We're sorry to hear that you're experiencing such issues on Firefox. We recommend trying to do a fresh install of both Firefox and the browser extension to check if that helps resolving the issue. However, if it persists, please contact our support team at https://support.nord-help.net/ and we will help you troubleshoot the issue further. -R.L.
  • av Wombat, 5 år siden
  • av Firefox-bruker 16188033, 5 år siden
  • av 6ipey, 5 år siden
    6 days Not worked,doesn't connection!FIX!
    Extention:Something went wrong, please check your connection

    Utviklerrespons

    postet 5 år siden
    Hello. We would suggest to try reinstalling the extension. However, it would be great if you'd contact our customers' support team while specifying the exact issue that you've experienced, so they could provide you with assistance on its resolve. Our team is available 24/7 at support.nordvpn.com. -A.P.