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Omtaler for Proton Pass

Proton Pass av Proton

4,7 stjerner av 5
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2 197 omtaler
  • av Maarten, 2 år siden
  • av networkcookie, 2 år siden
    Was waiting for the Proton Pass for a while now and keep in mind, it's an early product so the devs live off of feedback.

    I don't see the extension anywhere, I somehow managed to get to the point where I import my passwords, which worked wonderfully (imported from Firefox). Tested some password, get filled in automatically, everything fine there.
    BUT I still don't know how to get to that mysterious dashboard again. You can choose Proton Pass from the Webmail site but there's nothing there. Can't get there through the extension settings in Firefox and don't see the thing anywhere in my browser, so yeah, please let me back in hahaha

    Speaking of extension settings in Firefox, for me, "Access your data for all web sites" was disabled by default, so the auto-fill worked only after enabling that.

    I got the free plan and it's pretty good so far, am looking forward to updates. How about some bug report form?

    EDIT: thanks for the support, got it! Walked through the steps again. Now I also see the bug report thing, my bad, 5 stars! :)

    Utviklerrespons

    postet 2 år siden
    Hi! Thank you for taking the time to rate and review our extension.

    You can access Proton Pass through the Extension menu in Firefox (puzzle piece icon in the top right corner of your web browser). If you can't see the Proton Pass extension there, select 'Manage extensions' and make sure it's enabled in your Extensions settings.

    You can report any bugs through us by opening the extension pop-up, selecting the hamburger menu in the top left, selecting Settings and finally navigating to the Support tab in the settings. Report your problem here and select 'Submit'. Alternatively, you can also write to us directly via email at pass@protonme.zendesk.com
  • av Firefox-bruker 14264784, 2 år siden
  • av Firefox-bruker 17966662, 2 år siden
  • av Svank, 2 år siden
  • av Erik van Luxzenburg, 2 år siden
  • av Firefox-bruker 13476545, 2 år siden
  • av Soykan A., 2 år siden
  • av xmichelo, 2 år siden
  • av Firefox-bruker 17958833, 2 år siden
    This extension does not work. I continually have the error "Unable to sign in to Proton Pass. Unprocessable Entity," which other reviews have said. I have reached out to Proton for help, multiple times, and I have received no response despite being a paid user. It is unfortunate to see that as Proton gets larger, the customer service and user experience gets worse.

    Update:
    Once I enabled Proton VPN, the extension started working. Even if I disable the VPN connection, it continues to work. I am not sure why this is the case.

    Utviklerrespons

    postet 2 år siden
    Sorry to hear that! Can you share your ticket number so we can check what happened to the support request?

    Regarding the issue you've reported, this should be fixed by now. Try logging out and back in if it still persists on your end. If you're still facing issues, please update the support ticket you've opened and tell us more information like a screenshot of the error message you're getting, the browser version you're using, etc. so we can investigate further.
  • av Firefox-bruker 14550105, 2 år siden
  • av Xavi, 2 år siden
  • av Firefox-bruker 17180385, 2 år siden
  • av Firefox-bruker 15659116, 2 år siden
  • av frontranger, 2 år siden
  • av DiogoDP, 2 år siden
  • av Firefox-bruker 17959304, 2 år siden
  • av Firefox-bruker 17470179, 2 år siden
  • av Firefox-bruker 17958557, 2 år siden
  • av Just another user, 2 år siden
  • av Firefox-bruker 17881522, 2 år siden
  • av Firefox-bruker 16247139, 2 år siden
    Niceeee
  • av fire, 2 år siden
    Very easy to set up
  • av Padman, 2 år siden
    Last update with autofill improvement is a really good job. The plugin is now really useable. Thanks to the team.
  • av 5kj41d, 2 år siden
    I have been accepted to participate in the beta version, and I gotta say this works very well.
    There are some minor details that could be improved, but really nothing that ruins the experience. Really great product. Also check out their other services; You will not be dissapointed.

    Magnus
    Denmark