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Omtale av Firefox-bruker 18857006
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av Firefox-bruker 18857006, 2 måneder sidenpaying customer here. I constantly have to re-sign in again and again, this happens every few days. no other extensions active.
the worst is that sometimes I don't realize i'm not connected. other times i have to restart the browser to let me connect to the internet.
used a competitor before, for a year, none of these problems.
the worst is that sometimes I don't realize i'm not connected. other times i have to restart the browser to let me connect to the internet.
used a competitor before, for a year, none of these problems.
Utviklerrespons
postet 2 måneder sidenSorry to hear that. Could you describe the issues further? Are you getting automatically logged out of the extension? What are the specific steps you're taking that lead to the behavior? Are you receiving any error messages?
Furthermore, what version of your browser and the Proton VPN extension do you currently have installed? Are you using any other extensions for privacy/security purposes? Please contact us at protonvpn.com/support/contact with more details so we can assist you further.
Furthermore, what version of your browser and the Proton VPN extension do you currently have installed? Are you using any other extensions for privacy/security purposes? Please contact us at protonvpn.com/support/contact with more details so we can assist you further.