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Omtaler for Surfshark VPN Extension

Surfshark VPN Extension av Surfshark

3,6 stjerner av 5
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600
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144
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67
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1 157 omtaler
  • av mc010323626, 4 år siden
    Their Windows and Android apps are fine but this Firefox extension is actual hot garbage. It loses connectivity so constantly regardless of what node I choose or how busy it supposedly is that I eventually just give up, disable it, and then the internet works fine again. They're going to reply to this asking me to contact their 24/7 support via Live Chat but surprise, I tried earlier and could not actually load it with this extension on. If anyone is considering a subscription and are comfortable with the apps, then fine but it's better to pretend the browser extension option doesn't exist.

    Utviklerrespons

    postet 4 år siden
    Hi there, thanks for the feedback regarding our Firefox browser extension! We'd indeed love to help you resolve this matter, therefore, could you please get in touch with our CS team via support@surfshark.com? Our agents will be more than happy to assist you!
  • av Firefox-bruker 5650341, 4 år siden
    confusing. You tell me I need an update and I am afraid I will mess something up. TOO many variables.

    Utviklerrespons

    postet 4 år siden
    Hello there! Thank you for your review, we are sorry that the process might seem troublesome, however, our customer support team would be more than happy to help you out, so you can continue enjoying our service. Could you perhaps contact us via email at support@surfshark.com or live chat? Thank you!
  • av HHarry22, 4 år siden
  • av Carol, 4 år siden
  • av Lry Gldn, 4 år siden
  • av bKash Online, 4 år siden
  • av tommyd64, 4 år siden
  • av Firefox-bruker 17262314, 4 år siden
  • av Firefox-bruker 13245465, 4 år siden
  • av Firefox-bruker 16995911, 4 år siden
  • av Firefox-bruker 17241791, 4 år siden
  • av Firefox-bruker 17237205, 4 år siden
    USER HOSTILE I'm canning it. Nothing in setup works as stated.

    Utviklerrespons

    postet 4 år siden
    Hello! Thank you for your review, and I'm sorry to hear about your experience. Could you please reach out to our friendly CS team via live chat or email at support@surfshark.com regarding your issues? Thanks!
  • av Firefox-bruker 15142503, 4 år siden
    error de conexión proxy

    Utviklerrespons

    postet 4 år siden
    Hi there! Thank you for your review. We'd like to sincerely apologize for the troubles you've encountered with our Firefox web browser extension! That said, perhaps you could get in touch with our Customer Success team via the live chat found on surfshark.com? Our agents would be more than happy to help you sort this out!
  • av Brian Macleod, 4 år siden
  • av Firefox-bruker 15758561, 4 år siden
  • av Firefox-bruker 13928066, 4 år siden
    I have used both the browser and Windows version of Surfshark for two years now and love the speed, selection of locations , malware blocker and the price. Keep up the good work

    Utviklerrespons

    postet 4 år siden
    Hey! Thank you for your positive feedback! We are pleased to hear that you enjoy using our services!🦈
  • av Firefox-bruker 16112645, 4 år siden
  • av Firefox-bruker 12594134, 4 år siden
  • av Firefox-bruker 14218524, 4 år siden
  • av Firefox-bruker 16766017, 4 år siden
  • av Leon, 4 år siden
  • av dietmar, 4 år siden
  • av Firefox-bruker 17186143, 4 år siden
    Can't login most of the time. And if you manage to login, it kicks you out in the middle of the session (which is unacceptable for a VPN)

    Utviklerrespons

    postet 4 år siden
    Hey! We're very sorry to hear you're experiencing these issues. 😥 Currently we are experiencing issues with Proxy services. However, our VPN servers are working just fine so for now, we suggest using the VPN app instead of the Extension! Our Customer Support team is available 24/7 via Live Chat and at support@surfshark.com so please don't hesitate to reach out. They'll be happy to help answer any questions you may have!
  • av skeletondude, 4 år siden
    i cant create an account and the website wont open to create my new account

    Utviklerrespons

    postet 4 år siden
    Hi there! I'm sure that our lovely agents can help you out with that! You can reach them via e-mail at support@surfshark.com or even join our live chats at the bottom of https://support.surfshark.com/hc/en-us!
  • av amine250, 4 år siden
    Shady new permissions to access all websites data.

    Utviklerrespons

    postet 4 år siden
    Hi there! Could you perhaps reach out to our support agents via e-mail at support@surfshark.com? I'm sure they could take a closer look at your issue, and give you and tips and tricks as well! 😊