The old Firefox extension was great. Snappy response, loaded right away, loaded in fields right away.
The new extension is slow on everything. It frustrates every single time you need a password, which for many people can be up to 100 times per day, that's 100 frustrating moments per day caused by your new version.
Fix the slow behaviour or bring back the old version or you will simply lose paying customers.

Works terrible on android device, can't exit vault to get back to regular tabs, none buttons works for the extension on external sites.

The last update's fill button is impractical. Also the whole interface takes longer to load.

I am a long time Bitwarden customer and love the product. I even think the redesign is overall pretty good. That said, the new "Fill" button is an inexcusably horrible design choice and needs to be reviewed by the team.

I had to roll back to version 2024.11.2 and disabled the update.

This app was great but the latest UI update is laughably terrible. They went with something pretty at the expense of functionality. I sent a support email pointing some very basic questionable design decisions and got a reply back effectively telling me I'm a piece of shit and they already checked with their biggest sycophants that it was good design. Making the button that is pressed 90%+ of the time 20px wide was an extremely terrible idea.

The new UI update was an insane step back for Bitwarden. The extension would have been 5 stars before this update, but now there are some glaring shortcomings and some serious pain points for the user experience. These oversights truly make me question the competence of the team behind this extension. "If it ain't broke..."

Was decent before last update, it becomes less intuitive, more complicated do autofill, sometimes i have to go back to the password list to have a fill form button, and some even need to click the tree dots (options) to look for the fill option, definetly a very bad update in therms of usability, this is suposed to autofill our passwords, and thats the reason we install this, somehow they seem o left aside the very essence of this add-on

this new ui is such trash i think i might give proton pass a go

For personal use this is okay, not as good as lastpass, but okay. For enterprise usage, hardly usable. Enter master password, then enter a code that arrives by mail, but when window lose focus it disapears.
It's possible to work around, but the neglection by the developers make me fear for the security of the entire product.

What is this new UI? It is such a mess to get things done, nothing is intuitive, it feels half baked.... Are you trying to copy someone else? Did we really needed all those rounded borders?

I was a happy paying customer, even though I used the opensource version. Why the hell did you break the UI after many years of it being one way, for the sake of change? Trying to find a release I can rollback to.

Latest update has made the UI worse in every conceivable way. More clicking required, less information displayed, slower, and just destroys whatever muscle memory you may have had prior to this update.

The new UI is an utter crap and the designer should be immediately fired. The autofill dropdown on form entries are broken, usually stays there on sites where I have no credential saved. Filling the username and password on sites, which is 99% of the value the addon creates, is now a tiny fill button. All of the irrelevant logins are listed by default, why? This addon had zero UI problems, why, for the love of god, it had to be redesigned?

Everything was perfectly fine until the latest update. The UI didn't need any refresh. I don't want to see all my items when I click on the plugin. Everything's moved around and in different places and seems to require more clicking to do what I need to do. Please for the love of all that is holy put it back to the way it was and take everyone's current feedback into consideration before attempting another update. For devs and anyone reading this, Version 2024.4.2 was the last good version which you can go back to.

I’ve been using Bitwarden for about 10 years, and I’m on the paid plan. I’ve always recommended it over the competition—especially after switching from LastPass following their security issues. I chose Bitwarden because it’s open-source, more secure, and had a clean, user-friendly interface. But the latest changes this week are absolutely terrible.

The new “Fill” button is a disaster. Clicking the row used to autofill—quick and simple. Now, you have to click a tiny “fill” button, and clicking the row just opens the view screen. Bring back the old behavior.

Why are the individual copy buttons hidden behind a sub-menu? There’s plenty of room to keep them visible. This is just unnecessary extra clicks.

Finding Identity and Credit Card info is now a nightmare. Before, I could scroll straight to them. Now it’s buried behind endless password lists, and I have to use a dropdown just to autofill or copy them.

2FA codes are harder to access too. I use Bitwarden for 2FA, and the new layout makes it slower and more frustrating to find and use them.

Overall, too many good features have been removed or buried. Tasks that used to take one click now take multiple steps. It’s a massive downgrade in usability.

If it ain’t broke, don’t fix it. Either bring back the old UI or I’m out.

New UI is bad, a lot of text is significantly less readable due to everything being the same color. But the UX is even worse, that fill button was a horrendous idea and never should have made it into the release whatsoever.

It can be fixed, but the question is will it? Make the text either black or white, get rid of the fill button, make the dedicated copy username/password buttons default, and then it is significantly better.

The new "All Items" behavior on the Vault page is really annoying and makes the UI harder to use. This is especially irritating because the previous UI would only show relevant logins for the webpage you were on. I relied on this functionality to easily scroll through logins for websites with many vault items. Please either allow an option to re-enable the 5th tab or permanently collapse the All Items section.

Hate the new user interface. Too confusing. Manual copy of password and paste now requires additional selections. The old interface was much easier to understand and use.

Not only the new update introduced a lot of bugs but after asking for assistance from the Bitwarden team (as a paying customer), they just ignored me and deleted my questions on their subreddit because "they already solved it" even though I still do not have access to all my passwords. Be warned about this company

The new version is awful. It cannot even generate a password. When I change the options, new passwords are not generated according to the new settings.

Awful update. Ended up deleting and resorting to a previous version. Most recent update takes more clicks to autofill. Previously when I just needed the password it was one click. Now I have to hunt to find where to copy password. Where did the stored credit card and other data go? Just horrible. Please fix!