Beoordelingen voor Rakuten: Get Cash Back For Shopping
Rakuten: Get Cash Back For Shopping door Rakuten
Beoordeling door Macrus
Waardering: 2 van 5
door Macrus, 2 jaar geledenWhen it works correctly it's fine. However it has two very annoying features, both of which could be solved by just giving us the option for which kind of notifications to allow.
1. When I'm shopping on a site that does not have cash back through rakuten, it gives a popup saying that. I don't want negative advertising against a site that I'm already shopping at. I'm never going to choose Rakuten over Chewy or REI. Those notifications just come across as petty and dumb.
2. EVERY TIME I get a notification that the same item is cheaper on another site, the item it takes me to is not actually the same. Just wildly different items that it seems to think are the same thing, so naturally the prices are going to be different.
1. When I'm shopping on a site that does not have cash back through rakuten, it gives a popup saying that. I don't want negative advertising against a site that I'm already shopping at. I'm never going to choose Rakuten over Chewy or REI. Those notifications just come across as petty and dumb.
2. EVERY TIME I get a notification that the same item is cheaper on another site, the item it takes me to is not actually the same. Just wildly different items that it seems to think are the same thing, so naturally the prices are going to be different.
Antwoord van ontwikkelaar
2 jaar geleden geplaatstThank you so much for this feedback. We pop up reminders on websites like Chewy and others that don't currently partner with us to suggest similar merchants that currently offer Cash Back. For the item suggestion feature, the data provided to us by the stores can occasionally get out of sync. We rely on our partnered merchants to provide the most current pricing and product information for the item suggestion feature of our Cash Back Button extension. We'll work to improve both of these features in future updates and releases to our Cash Back Button extension.
904 beoordelingen
- Waardering: 1 van 5door Firefox-gebruiker 18488372, één maand geledenInstalled and two out of two purchases did not track. Simply doesn't work. Contacted Rakuten and received the generic "we will reach out" response. Hard to believe there is something worse than their normal tracking. So not only is this add on extremely intrusive with pop ups it doesn't work.
Reply to developer response: How exactly will you "review this" other than to say we'll reach out to the merchant and if they didn't track it then it is the users fault? Fact is there are better cash back sites that actually have relationships with merchants rather than Rakuten's "oh well, it's your fault" response.Antwoord van ontwikkelaar
één maand geleden geplaatstWe are happy to review this for you. Please email our team at socialhelp@rakuten.com. - Waardering: 1 van 5door Firefox-gebruiker 19585460, 3 maanden geledenIt doesn't work on Firefox. I can only use Chrome
Antwoord van ontwikkelaar
3 maanden geleden geplaatstYou can get our extension back up and running by uninstalling it from your copy of Firefox (if installed). Then, you can download our Rakuten Browser Extension from our website, Rakuten.com, or through Firefox Browser Add-Ons page. If you have any more questions or encounter any more issues, don’t hesitate to reach out to us at socialhelp@rakuten.com - Waardering: 5 van 5door Arib, 4 maanden geleden
- Waardering: 5 van 5door Firefox-gebruiker 19006624, 8 maanden geleden
- Waardering: 5 van 5door Ann, 8 maanden geleden
- Waardering: 1 van 5door Firefox-gebruiker 19026091, 9 maanden geledenThis used to be awesome. For the past year after I click on the cash back icon and confirm, NOTHING. I've literally lost hundreds of dollars since this app doesn't work. I've been promised money back, I click on what needs to be done, it's confirmed and NOTHING. It's a scam.
Antwoord van ontwikkelaar
9 maanden geleden geplaatstIf you see you are making Shopping Trips and our extension is activating, then it may be some internet traffic filtering service or VPN is active or an issue with the merchant recognizing the order as eligible for Cash Back through us. This may be why your eligible orders aren't reporting. Please reach out to our team at socialhelp@rakuten.com so we can dig into this for you. - Waardering: 5 van 5door Firefox-gebruiker 16761587, 9 maanden geleden
- Waardering: 5 van 5door mbgoss, 9 maanden geleden
- Waardering: 5 van 5door Kevin, 9 maanden geleden
- Waardering: 1 van 5door Firefox-gebruiker 16471973, 9 maanden geledenIt said 20%. I used this as opposed to a promo with another website for vitamins. I got zilch. Nothing whatsoever after it popped up showing me 20%. Completed order.
Antwoord van ontwikkelaar
9 maanden geleden geplaatstOh no! We always want our Members to receive the Cash Back from their eligible purchases! Please reach out to our team at socialhelp@rakuten.com so we can help you out. - Waardering: 5 van 5door Firefox-gebruiker 17377984, 9 maanden geleden
- Waardering: 5 van 5door carrie, 9 maanden geleden
- Waardering: 5 van 5door Firefox-gebruiker 18971339, 10 maanden geleden
Antwoord van ontwikkelaar
10 maanden geleden geplaatstIt sounds like our extension might not be pinned to the toolbar. Click the "puzzle piece" icon, then click "Pin to toolbar", to get our extension pinned back to your browser.- Waardering: 4 van 5door Firefox-gebruiker 17059814, 10 maanden geleden
- Waardering: 5 van 5door KBlack69Z, één jaar geleden
- Waardering: 5 van 5door Firefox-gebruiker 15687146, één jaar geleden
- Waardering: 5 van 5door Firefox-gebruiker 18903820, één jaar geleden
- Waardering: 1 van 5door Firefox-gebruiker 18849742, één jaar geleden
- Waardering: 5 van 5door Firefox-gebruiker 18896728, één jaar geleden
- Waardering: 4 van 5door Firefox-gebruiker 18175085, één jaar geleden
- Waardering: 5 van 5door Firefox-gebruiker 18859324, één jaar geleden
- Waardering: 5 van 5door Firefox-gebruiker 18872538, één jaar geleden
- Waardering: 5 van 5door Firefox-gebruiker 18868426, één jaar geleden