Windows Hello is not working after the last updates. If this doesn't get fixed I won't renew my subscription.

Totally useless, it doesn't work with the (weekly) updates from different softwares. Bad purchase !

The app don't show up when i'm trying to log'in since the last updat. Before, i had to enter the master code every time i tried to log'in, wast of time, i really regret this purchase!

I would have given it 5 stars before it went offline. But when it went offline I had to search for information as to why it was not available anymore. I found some post on Reddit, but the Nord-account stopped providing us with updates or replies. Leaving us in the dark for weeks is just lousy customer service. I have cancelled my (second) 3-year subscription on all Nord-services, after being a loyal paying customer for years. Sad to do so, but this is NOT how you treat your customers.

Since the new update, the interface doesn't even show up when I want to enter into my accounts on various websites. So it's absolute useless for me at the moment.

When opening the extension, I suddenly have to agree that Nordpass collects information that violates my privacy. If I don't agree, I have to remove the extension! (Copied from another review).

Besides that, I've only had problems so far. The new extension won't let me log in and seems to get stuck loading.

Before that, no Firefox extension for weeks.

This software is a pure mess.

DON'T
BUY/USE
IT

I'm going to find another provider ASAP.

07.02.2025
Anwendung lässt sich nicht mehrmit Fingerprint entsperren / starten. Browser Firefox.

Cant sign in at all even the password is correct. But I can sign in Chrome

I have tried to make this extension work for months without success. I have used other password mangers and all have been effective but this one is horrible. I have to manual add username name and password when logged into Nordpass. Then I have to keep login into it when using Firefox and still not effective. This app needs help PLEASE

Is not compatible with Firefox; unable to install

Bonjour, avec la sortie de la nouvelle extension de nordpass, vous avez rendu l'utilisation du service plus lent et contraignant.

L'extension maintenant est juste une copie de l'application PC, et en plus de ça elle ne communiquent pas entre elles.

Donc l'application PC n'a plus grand intérêt pour remplir automatiquement nos données sur notre navigateur.

Et en utilisant juste l'extension, on doit ouvrir le navigateur en premier puis accéder à l'extension et faire des copié-collé pour se connecter à des services utilisant des app (hors navigateur).

En plus de ça, l'extension ne permet pas à l'utilisateur de se connecter via le lecteur d'empreinte, donc on est obligé de rentrer notre MDP Master à chaque fois, à la longue ça devient chiant.

Pour contrebalancer ça vous proposez de rester connecter à nordpass pendant une certaine durée (coché sur 1 semaine de base).

Mais je doute que cette pratique soit saine pour sécuriser ses données. Un ordinateur peut être partagé et donc laisser la connexion active plus de 5min est risqué je trouve. Ce qui est en contradiction avec le but du service NordPass.

Louis

I can't make heads or tails about how to get the new extension or anything else. Nordpass has become only a pain.