Beoordelingen voor NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox door NordVPN
Beoordeling door Firefox-gebruiker 14336689
Waardering: 4 van 5
door Firefox-gebruiker 14336689, 3 jaar geledenI use Linux Mint, currently v.20.3. The Installation instructions for NordVPN on Linux are terrible, and that is being generous. You are told to download the VPN Debian app, which did not work! it installed but would not launch. Next I tried launching NordVPN form the terminal. It worked after a fashion. The issue here was that there is no visual representation of the status of the connection, which I had to keep checking and found it had frequently dropped. I eventually found how to connect via the network manager at the bottom of one of the pages of instructions. That worked (at last!!). Then the next day I stumbled across how to add the NordVPN extension to Firefox and Chrome based browsers on yet another page of instructions. That gave me a visual in the browser of the VPN status.
Honestly, It was a unbelievable faff that took almost 2 days of swearing and reinstalling.
Nord you seriously need to organize your Linux instructions far better than they are at the moment.
My biggest gripe with Nord is that the customer support chat client is absolute garbage. Once you are past the bot and directed to a customer service rep the wait is totally unacceptable. I waited 3 times for over and hour and still got no response from a human.
For Linux users and those that may need customer services Nord is not the best, by a long way.
Once all is installed (eventually) most things seem to work well, especially the browser extension connections.
But there is a caveat to this, use a speed checker on each server. I have found that some servers are running at less than half the speed of others, though allowing Nord to connect to its selected server in any country usually results in a good fast connection.
This may seem like a lot of moaning, but this is a paid service that is actively courting Linux users, so the need to get their act together regarding documentation (or simplify the installation and the customer service bot.)
Now that I have everything sorted I prefer Nord to my previous VPN. I have knocked off one star because of the nightmare installation process for Linux users.
Honestly, It was a unbelievable faff that took almost 2 days of swearing and reinstalling.
Nord you seriously need to organize your Linux instructions far better than they are at the moment.
My biggest gripe with Nord is that the customer support chat client is absolute garbage. Once you are past the bot and directed to a customer service rep the wait is totally unacceptable. I waited 3 times for over and hour and still got no response from a human.
For Linux users and those that may need customer services Nord is not the best, by a long way.
Once all is installed (eventually) most things seem to work well, especially the browser extension connections.
But there is a caveat to this, use a speed checker on each server. I have found that some servers are running at less than half the speed of others, though allowing Nord to connect to its selected server in any country usually results in a good fast connection.
This may seem like a lot of moaning, but this is a paid service that is actively courting Linux users, so the need to get their act together regarding documentation (or simplify the installation and the customer service bot.)
Now that I have everything sorted I prefer Nord to my previous VPN. I have knocked off one star because of the nightmare installation process for Linux users.
Antwoord van ontwikkelaar
3 jaar geleden geplaatstHello there. We're sorry to hear about the troubles! We always encourage on contacting our support team right away if faced with any issues or troubles with setting up our service, our team is always there and happy to help. To get in contact with one of our agents right away please ask for a 'live agent' within the chat at support.nordvpn.com. Thank you for your feedback and apologies for the inconveniences! -G.M.
2.562 beoordelingen
Antwoord van ontwikkelaar
6 uur geleden geplaatstHello! That is exactly what we aim for, and it is great to know our efforts did not go unnoticed. Thank you for the five stars! -N.F.- Waardering: 5 van 5door azurepriestess, één dag geledenNord is the fastest, most reliable VPN that I have used, add this extension works very well.
Antwoord van ontwikkelaar
15 uur geleden geplaatstHello! That’s fantastic to hear — we’re thrilled that our extension has been a great match for your needs. We'd like to thank you for sharing your experience and for being part of our community! -Neo - Waardering: 5 van 5door YuriLibrarian, 2 dagen geleden
- Waardering: 1 van 5door Firefox-gebruiker 18978605, 2 dagen geleden
- Waardering: 5 van 5door s0t, 4 dagen geleden
- Waardering: 5 van 5door Doug S, 4 dagen geleden
- Waardering: 5 van 5door Cabeça Branca, 4 dagen geledenAdded this to Firefox running on Linux Cinnamon Mint 22, mainly as it's a bit fiddly with no GUI as a standalone. Been running Nord for a long time on everything else, Windows, Firesticks etc. Early days, but so far the extension works as expected with no problems
Antwoord van ontwikkelaar
4 dagen geleden geplaatstThank you for taking the time to share your positive experience. We're happy to hear to have met your expectations! -G.M. - Waardering: 5 van 5door Firefox-gebruiker 13948809, 5 dagen geleden
- Waardering: 5 van 5door Firefox-gebruiker 17949533, 7 dagen geledenGood experience with Nord. The current version just gives me the flexibility to use VPN only on Mozilla, while my PC isn’t affected. Thanks.
Antwoord van ontwikkelaar
7 dagen geleden geplaatstHello. Thank you for choosing us and taking the time to share your experience! We're grateful for your feedback. -Neo - Waardering: 1 van 5door Firefox-gebruiker 18983679, 11 dagen geleden
- Waardering: 1 van 5door Firefox-gebruiker 18982295, 12 dagen geleden
- Waardering: 5 van 5door Firefox-gebruiker 18947510, 12 dagen geleden
- Waardering: 5 van 5door Firefox-gebruiker 16234255, 13 dagen geleden
Antwoord van ontwikkelaar
15 dagen geleden geplaatstBonjour ! Notre service VPN est effectivement payant, toutefois, nous offrons une garantie de remboursement de 30 jours pour tous les forfaits achetés via nordvpn.com/pricing/. Vous êtes le bienvenu pour tester nos services et, le cas échéant, n'hésitez pas à nous contacter sur support.nordvpn.com. -G.M.- Waardering: 5 van 5door JDavis55, 17 dagen geleden
- Waardering: 1 van 5door Miguel Machado, 18 dagen geleden
- Waardering: 1 van 5door addy283, 20 dagen geledenscam, requires a paid subscription, tricks people into loging in or creating an account, before informing them it's not a free service, The statement "some functions may require payment" is so vague...
Antwoord van ontwikkelaar
20 dagen geleden geplaatstHello. While our VPN service requires a subscription, we offer a 30-day money-back guarantee for all plans bought through our website at nordvpn.com/pricing/. Feel free to try our services, and if you have any concerns, reach out to us at support.nordvpn.com. -D.I - Waardering: 5 van 5door hokus, 23 dagen geledenDie Verbindung ist stabil und schnell, sodass man problemlos auf Inhalte aus verschiedenen Ländern zugreifen kann, ohne die Internetgeschwindigkeit zu beeinträchtigen. Zudem bietet NordVPN starke Sicherheitsfunktionen und spart mir ein extra Viren Programm
Antwoord van ontwikkelaar
23 dagen geleden geplaatstHallo. Wir freuen uns sehr über Ihre freundliche Bewertung! -L.L. - Waardering: 5 van 5door Firefox-gebruiker 16380517, 24 dagen geleden
- Waardering: 3 van 5door Firefox-gebruiker 18894959, 24 dagen geleden
- Waardering: 5 van 5door Duck Tester, één maand geleden
- Waardering: 5 van 5door Firefox-gebruiker 16428779, één maand geleden
- Waardering: 5 van 5door LGH312, één maand geleden
- Waardering: 5 van 5door Firefox-gebruiker 18300552, één maand geleden
Antwoord van ontwikkelaar
één maand geleden geplaatstЗдравствуйте! Наш VPN-сервис действительно платный, однако мы предоставляем 30-дневную гарантию возврата денег на все планы, приобретенные через наш сайт nord-help.com/pricing/. Вы всегда можете протестировать наш сервис, а если возникнут какие-либо вопросы, не задумываясь, обращайтесь к нам по адресу support.nord-help.com. -D.I