Proton Pass door Proton

4,7 sterren van 5

Beoordeling door Anna

I really like the Proton suite overall.

However, the authentication process for Proton Pass is just... not working properly.

Either:
- I don’t set a separate password for Proton Pass (keep the same password as my Proton account), then Proton Pass extension allows anyone who is logged into my browser to use my passwords without asking first for authentication.
Or:
- I set a specific password for Proton Pass. Then I am asked to first log in to my Proton account with my regular password, and then log in again to Proton Pass with my Proton Pass password. And yet, the extension continues to ask me to “activate Proton Pass” by authenticating... so I’m unable to use my passwords.

This is so confusing. In the first case, why isn’t the extension asking for the Proton password before activation? In the second case, why doesn’t it accept only(!!) the Proton Pass password and start working?

(Thankfully, I have my KeePass manager as a backup.)

Antwoord van ontwikkelaar

4 maanden geleden geplaatst

Hello! Thank you for your feedback Anna. You could add a PIN to unlock the browser extension if you prefer not to set a separate password for Proton Pass.

After setting an extra password for Proton Pass, the extension will require you to provide your original password and your extra password on the first login, afterwards it should only require the extra password.

Can you please reach out to us at https://proton.me/support/contact so we can help you troubleshoot and clarify further?

2.756 beoordelingen

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door Hangman11, 15 uur geleden
Waardering: 5 van 5
door Firefox-gebruiker 17559414, één dag geleden
Waardering: 5 van 5
door Mattias Vinberg, één dag geleden
Proton Pass is fast, clean, and genuinely easy to get started with. Autofill is reliable, the interface is straightforward, and everything feels thoughtfully designed without unnecessary friction. Big plus for the strong focus on privacy and security. It replaced my previous password manager without any issues.
Waardering: 5 van 5
door JB, 3 dagen geleden
Literally the best. No further comment required. Proton suite is phenomenal
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door mkalen, 3 dagen geleden
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door Firefox-gebruiker 14628344, 6 dagen geleden
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door Firefox-gebruiker 19663484, 6 dagen geleden
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door serge, 6 dagen geleden
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door Firefox-gebruiker 19661914, 7 dagen geleden
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door Willow, 7 dagen geleden
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door ScapeNet Explorer, 8 dagen geleden
It mostly works, but has a lot of issues filling in fields correctly.
Antwoord van ontwikkelaar
7 dagen geleden geplaatst
We're working on improving the autofill for all web services reported by our community. Please feel free to flag any problematic web services or apps to us either by editing your review or by contacting us at https://proton.me/support/contact, and we'll note your feedback for future improvements. Thank you for taking the time to review our app!
Waardering: 5 van 5
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door Firefox-gebruiker 13440496, 10 dagen geleden
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