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Beoordelingen voor Proton VPN: Fast & Secure

Proton VPN: Fast & Secure door Proton, Proton Team

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Beoordeling door BZ
door BZ, één jaar geleden
Mostly works well on Windows 11, until your computer goes to sleep. After you wake it up, Firefox has no Internet connectivity until you close and reopen Firefox, or disable the Proton VPN extension.

Developer response:
"Sorry to hear that. Could you share more details about the issue? What version of Firefox do you currently have installed? Are you receiving any error messages after waking the device from sleep? Are you using any other extensions for privacy/security purposes? Contact us at [support form URL] with more details so we can investigate the behavior further."

My response to developer:
I filed a support request with details last week and haven't heard anything. I'm disappointed to see a response to my review here before getting a response from support. But since I'm getting a response here:

Windows 11 23H2 build 22631.4460
Firefox 132.0.2
Proton VPN 1.2.3
No error messages (unless I open up the Browser Console)
Other extensions in use include uBlock Origin and DuckDuckGo Privacy Essentials.

The problem immediately goes away when I disable Proton VPN after waking from sleep. I can quickly toggle the extension off and back on and Proton reconnects and everything works from that point.

Antwoord van ontwikkelaar

één jaar geleden geplaatst
Sorry to hear that. Could you share more details about the issue? What version of Firefox do you currently have installed? Are you receiving any error messages after waking the device from sleep? Are you using any other extensions for privacy/security purposes? Contact us at https://protonvpn.com/support-form with more details so we can investigate the behavior further.
566 beoordelingen
  • door Firefox-gebruiker 15135283, 4 uur geleden
  • door CodeEnder, 11 uur geleden
  • door Dr Dave, 11 uur geleden
    The free extension is frustrating, time consuming, does not choose the same country server as the PC installation & changes your PC local time to that of the server. Tech support wants pics & all the hairy details to solve simple, common problems. With every biz wanting fee for service, the public is getting nickled & dimed to death to give a CEO gas for their Bentley!
  • door Firefox-gebruiker 18808486, 16 uur geleden
  • door papygeek49, 19 uur geleden
    Installation facile sur 4 appareils : Kubuntu 24.04, Debian 13, Ios 26 et Lubuntu 24.04
    Bravo à l'équipe
  • door Firefox-gebruiker 19555668, één dag geleden
  • door Firefox-gebruiker 17239908, één dag geleden
    Works great!
  • door Marcov, één dag geleden
    Really good!
  • door A.Hyperion, 2 dagen geleden
    Nice job
  • door Bearskij, 2 dagen geleden
  • door Kasper Nymand, 2 dagen geleden
  • door Firefox-gebruiker 19552504, 3 dagen geleden
    very great extension!
  • door Memorie, 4 dagen geleden
    work very well
  • door Carson, 5 dagen geleden
    Works like a charm. It sometimes makes websites run a little weird but I think that's just a function of the VPN being more private than the website would like. Ex: Microsoft Copilot
  • door Mike Zamkovsky, 6 dagen geleden
  • door Firefox-gebruiker 19193421, 6 dagen geleden
    v1.2.10 freezes every connection after wakeup from sleep on Windows, have to disable addon to get it working again.

    Antwoord van ontwikkelaar

    6 dagen geleden geplaatst
    Sorry to hear that. Could you share more details about the issue? Are you receiving any error messages? Do you have the auto-connect feature enabled? Do you have any other extensions installed for privacy/security purposes? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can help you troubleshoot.
  • door BLBC, 6 dagen geleden
    Works perfectly for a few minutes, then it simply freezes, both the extension and the entire connection. You can only fix this by disabling the extension. But when you enable it again, this happens again. And the only way to restore it is to completely reinstall it, only for this to happen again a few minutes later.

    Antwoord van ontwikkelaar

    6 dagen geleden geplaatst
    That doesn’t sound right. Could you share more details about the issue? Are you receiving any error messages? Do you have any other extensions installed for privacy/security purposes? Are your browser and the Proton VPN extension up-to-date? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can assist you further.
  • door g1zm02k, 9 dagen geleden
    Does the job, but it does it in the most basic and annoying way possible, for example you can't set up a default country (i.e. USA) and you instead have to constantly scroll down and activate your country of choice manually every time you want to use it because it resets the list position back to the beginning any time you click on anything...

    This wouldn't be a problem if not for the fact that you can't invert split-tunnelling — I literally only want to use the VPN for one or two sites that I have data on that are blocked in the UK but I can't without it causing problems everywhere else — so I have to continuously Connect/Disconnect via the long-winded means I mentioned above every time I want to use those sites.

    Other than that, no issues, but I won't be resubscribing as it's really too much faffing about for something that you should be able to set up as a one-click connect.

    Antwoord van ontwikkelaar

    7 dagen geleden geplaatst
    Thank you for your review. Although these features are not available at the moment, we've passed on your feedback to the team for future consideration. You can follow our blog (https://protonvpn.com/blog) and our direct channels for any news and updates.
  • door Ridiculous_George, 9 dagen geleden
  • door Firefox-gebruiker 18835325, 10 dagen geleden
    Proton's full suite of services has been great for me and I have had no issues whatsoever with Proton VPN. Sure the paid version is way better (that's what I use) but I used the free version for a while first. I can't think of many other free offerings that have a proven track record of caring about your data. If all you care about is getting around certain online Acts - proton free is perfect. For me - the paid version is exceptional.
  • door Firefox-gebruiker 18964107, 12 dagen geleden
  • door Firefox-gebruiker 19173908, 12 dagen geleden
  • door Firefox-gebruiker 18265508, 13 dagen geleden
  • door Felix, 13 dagen geleden
  • door Emi, 15 dagen geleden