Россия. Не работает даже открытие окна расширения. А на сайт ProtonVPN без прокси и других средств войти невозможно.

Причём на телефоне (Android) подключение удаётся через раз, а как расширение для браузера или служба (в Linux) не работает -- не удаётся подключиться.

Как оно может обходить блокировки и прочее, если само недоступно -- непонятно.

I made a account just to make a review, on my issue. (hopefully this extension gets better)

I like Proton a lot. Why? Because Proton is just a amazing company in general. Their VPN is one of the best, and their free VPN is the best non-paid VPN in the market.

However, I've had some problems with their VPN extension. I have limited freedom, I cannot enable the kill switch, change my VPN protocol to something like Stealth (that was created by Proton) to bypass VPN blocks and censorship.

On a heavily restricted, locked down WiFi network (I'm talking Amazon.com, Github.com, DuckDuckGo.com are all blocked and much more), the VPN extension is blocked despite me being signed in and it working on a hotspot and other networks without restrictions. I've used the VPN app with Stealth and it's worked fine on the network, but the extension doesn't work.

I hope that this extension improves in the future and addresses this issue. Thank you Proton.

can't bypass firewalls

This extension can be good or useless.
the issue is it automatically connects you to a server, they say it use the fastest one but actually its random. for me for example netherland and romani servers works good but it auto connects me randomly to USA and Poland which do not work so i have to press the change btn a lot of times to randomly get netherland or romani. the system actually sucks it didnt used to be this way

Actualización:

Los problemas de conectividad se debían al software Killer Performance Suite y Killer Performance Driver Suite UWD de Intel. Una vez desinstalados, la conexión es inmediata.


Faltan funcionalidades básicas que sí están implementadas en el software para escritorio. Desearía, por ejemplo, definir un servidor favorito al que se conecte siempre.

Proton ¿cuándo implementarán Túnel dividido con nombres de dominio en el software de escritorio?

電腦自休眠或睡眠喚醒後 chrome 版會自動重新連線，但 firefox 版只會是斷線而且連線狀態還顯示正常卻無法上網。

👍 My favorite VPN provider. Great ecosystem. Thanks Proton

I have no clue why this app is 3 stars on firefox, i just moved from chrome to firefox and the reviews here are innaccurate, this is by far the best free vpn on the market, no limit, if i get lucky and get the right server im able to get gigabit speeds. At the risk of sounding like a paid review (which i'd love to be) if you are looking for a free vpn these guys have nailed it.

doesn`t work in RU. On my Android workin but on PC & App .exe Proton not workin. help me via connect on VPN.

the only reason why I downloaded this was to have a free vpn which can change my location. you have to pay money to select which country server you use.

The extension looks the part but has usability issues that need managing manually.

The main usability issue is that if you're connected to a VPN server and the computer goes into sleep mode then later resumes, the connection isn't refreshed/handled properly, effectively blocking traffic until you manually disconnect/reconnect. Occasionally this issues causes the GUI to become unresponsive too, requiring the extension itself to be restarted.

There's also no feedback given on the connection quality/speed of the server you're currently connected to. If it starts to feel slow, it requires manually moving to another server; there's no automatic transfer to a better equivalent server within the same country.

Not a negative mark on the extension per se - but it's worth noting that there's a growing list of websites that will detect you using a VPN (likely through matching your IP against IPs known to belong to Proton/etc.), making VPN usage for 'general' anonymous browsing more and more frustrating.

Proton VPN itself works well and provides lots of protections and connection configuration; it's just the extension that has a few issues really.

Easy to install and to get it to work. Works like is should. Using on Linux, easy.

It never worked since I installed it like 3 weeks ago. My case is the same than the one of the previous reviewer. I need it mostly for one website. When trying to enable it I get the same error: "Network error..." Firefox and add-on are updated, 115.26.0es and 1.2.9 respectively. Not using any other proxy or VPN.

Update due to developer's reply: I'll contact you providing info on the questions asked. I would like to add that I just tried the Chrome extension and it works. So it might be something related specifically to Firefox.

Update 2: I solved it. When filling up the support request I decided to give it a last try and discovered that when installing the add-on there's a fugacious message I can't read nor accept that precedes the aforementioned error. So I recorded my screen and play in slow motion and saw there's a message asking for permissions. After googling I went to the add-ons page and selected the extension and then its Permissions tab and enabled them and it worked. Might be kind of a bug that prevents the message to stop.

Maybe it's because I'm on the Windows 7 ESR version of Firefox, but this addon just doesn't work for me at all, clicking on it just gives me a "NetworkError when attempting to fetch resource" message. A pity because I have the standalone program and the android app and love them both, but sometimes I just want to use a VPN for a couple of websites rather than for all my internet traffic.

I need to reboot the extension whenever I switch wifi networks or else every few days. I routinely keep about:addons open so I can turn the extension off and on again. When I click the extension icon in the toolbar in this state, it just shows me a loading spinner. Besides this hiccup, the extension works great. (I am a subscriber.)

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