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Beoordelingen voor Proton VPN: Fast & Secure

Proton VPN: Fast & Secure door Proton, Proton Team

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Antwoord van Proton Team

Antwoord van ontwikkelaar

3 maanden geleden geplaatst
Sorry to hear that. Could you share more details about this issue? Are both your browser and the Proton VPN extension up to date? Do you have any other extensions installed for privacy/security purposes? Are you using any other VPN, proxy, or custom DNS services? Contact us at protonvpn.com/support/contact so we can help you troubleshoot.
486 beoordelingen
  • door Namecito, 9 uur geleden
    It never worked since I installed it like 3 weeks ago. But the Windows program works. But my case is the same than the one of the previous reviewer. I need it mostly for one website. When trying to enable it I get the same error: "Network error..." Firefox and add-on are updated, 115.26.0es and 1.2.9 respectively. Not using any other proxy or VPN. Hope it can be solved.
  • door sushigal007, 2 dagen geleden
    Maybe it's because I'm on the Windows 7 ESR version of Firefox, but this addon just doesn't work for me at all, clicking on it just gives me a "NetworkError when attempting to fetch resource" message. A pity because I have the standalone program and the android app and love them both, but sometimes I just want to use a VPN for a couple of websites rather than for all my internet traffic.

    Antwoord van ontwikkelaar

    2 dagen geleden geplaatst
    Sorry to hear that. Could you share more details about this issue? Which specific version of your browser and the Proton VPN extension do you have installed? Do you have any other extensions installed for privacy/security purposes? Are you using any other VPN, proxy, or custom DNS services?

    Contact us with more details by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can investigate further.
  • door jessy, 5 dagen geleden
  • door Firefox-gebruiker 17274865, 6 dagen geleden
  • door Firefox-gebruiker 19214598, 7 dagen geleden
    I need to reboot the extension whenever I switch wifi networks or else every few days. I routinely keep about:addons open so I can turn the extension off and on again. When I click the extension icon in the toolbar in this state, it just shows me a loading spinner. Besides this hiccup, the extension works great. (I am a subscriber.)

    Antwoord van ontwikkelaar

    7 dagen geleden geplaatst
    Thank you for your review. Could you share more details about the behavior? Are you receiving any error messages at any point? Do you have any other extensions installed for privacy/security purposes? Are you able to consistently reproduce the issue?

    Contact us with more details by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can investigate further.
  • door Simon Bünemann, 7 dagen geleden
  • door AnonFF User, 8 dagen geleden
    What kind of garbage free vpn requires users to register an account? Oh thats right, Proton VPN

    Antwoord van ontwikkelaar

    7 dagen geleden geplaatst
    We're sorry to hear that. A Proton VPN account is required in order to utilize the browser extension. Keep in mind, however, that having an account does not endanger your privacy and security in any way. Nonetheless, we've shared your feedback with the team accordingly.
  • door Firefox-gebruiker 17720328, 10 dagen geleden
  • door Firefox-gebruiker 19128527, 11 dagen geleden
    E P I C
  • door pj, 11 dagen geleden
    Please add an option to connect to last.

    Antwoord van ontwikkelaar

    8 dagen geleden geplaatst
    Thank you for your review. We have passed on your request to the team for future consideration. You can follow our blog and our direct channels for any news and updates.
  • door Gradivus, 11 dagen geleden
  • door Jesús F, 12 dagen geleden
    Es la mejor VPN como App en Android, en Windows y como complemento en Firefox (cuando solo la necesitas en un browser). La mejor con mucha diferencia.
  • door haytham, 16 dagen geleden
    thanks
  • door Ariel, 19 dagen geleden
    While this extension has its merits, it has a critical flaw that significantly impacts its usability for me. Since last year, the connection has become unstable in China, and there are times when I simply cannot connect, no matter how many attempts I make.

    Additionally, the login process requires accessing the proton.me domain, which is not feasible in China. I have to use other tools to bypass the Great Firewall just to log in to ProtonVPN, which is quite absurd. The whole point of using ProtonVPN is to access the internet freely, yet I find myself needing to circumvent restrictions just to use the service.

    Antwoord van ontwikkelaar

    15 dagen geleden geplaatst
    We're sorry to hear that. The reason you're experiencing this issue is due to the very aggressive restrictions in China. Our team is working hard on improving our infrastructure so that all our users are able to connect more easily. We will continue to make more improvements to enhance service availability despite the ongoing blocking attempts.

    Meanwhile, you may consider downloading the official Proton VPN app for your specific OS to see if you're able to connect more easily. If you cannot access our website in order to do that, please contact us at https://protonvpn.com/support/contact or https://proton.me/support/contact, or simply send us an email directly at support@protonvpn.zendesk.com so we can assist you further.
  • door Firefox-gebruiker 19157595, 19 dagen geleden
    Чтобы включить ВПН, нужно сначала его обновить, а при нажатии на кнопку обновления выкидывает на страницу дополнения. Замкнутый круг, бесполезная трата времени и сил

    Antwoord van ontwikkelaar

    15 dagen geleden geplaatst
    The extension should be updated automatically. Have you made sure that automatic updates are allowed for the Proton VPN extension in your Firefox extension settings? If so, and the behavior persists, contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can investigate further.
  • door SAW THET PHYO AUNG, 20 dagen geleden
  • door Firefox-gebruiker 19127674, één maand geleden
  • door Index, één maand geleden
  • door Soni, één maand geleden
    good for ubuntu linux
  • door Gex, één maand geleden
  • door centurion 2000, één maand geleden
  • door Firefox-gebruiker 19114651, één maand geleden
  • door Mech333, één maand geleden
    Мне что ли нужно включать ВПН чтобы обновить ВПН? Плохо.

    Antwoord van ontwikkelaar

    één maand geleden geplaatst
    We're sorry to hear that. Would you mind describing the issue further? We'd be more than happy to help you troubleshoot, but we need some basic details to work with. Please contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can assist you.
  • door Firefox-gebruiker 17452551, één maand geleden
  • door Dragon56, één maand geleden
    (После установки требует обновить его. ) Я немного некорректно / неправильно выразился данный впн просто не может подключится выдавая вот это при его открытии - NetworkError when attempting to fetch resource. Ну в любом сучили он не работает в России из за агрессивных блокировок.

    Antwoord van ontwikkelaar

    één maand geleden geplaatst
    We're sorry to see that you're dissatisfied. Could you clarify your review further? What are the exact steps you're taking that lead to the behavior? Are you receiving any error messages? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can assist you.

    On another note, keep in mind that Russia is among the restrictive countries that are blocking VPN connections. Our teams are working to resolve the issue, but the restrictions are especially aggressive. For now, we suggest using the Quick connect option to try and establish a connection. Also, make sure that your browser and the Proton VPN extension are always up to date.