Privacy Policy
Effective Date: 03/10/2026

Who We Are
The SentinelAI website, the SentinelAI desktop application for Windows, the SentinelAI browser extension/addon (the "Software"), and related services (collectively, the "Services") are owned and operated by Asurvio, LP (d/b/a SentinelAI) ("we," "us," or "our"). This Privacy Policy ("Policy") covers how SentinelAI collects, uses, and protects your personal information ("Personal Information") when you interact with our Services.

By using our Services, you expressly consent to the collection, use, and disclosure of information as outlined in this Policy. SentinelAI processes data in the United States and other countries, where data protection laws may be different from (and less stringent than) those in your country.

If you have questions or concerns regarding SentinelAI or this Privacy Policy, please contact: Asurvio LP, PO Box 2022, Temple, TX 76503-2022, USA.

Why SentinelAI Collects Personal Information
SentinelAI collects Personal Information to provide you with our products and services, continually improve our offerings, and communicate with you effectively. For example, we may use your Personal Information to:

Notify you of important product updates or changes to your account.
Respond to customer service inquiries.
Process logins and subscriptions for SentinelAI.
Improve and personalize the functionality and performance of the Software.
What Information SentinelAI Collects
Personal Information You Provide
You may provide us with Personal Information in various ways, such as when you:

Account Login: You may need to provide a name and email address.
Contact Customer Service: You may need to provide information to help us answer your inquiries.
Create or Manage an Account: You may be asked to provide certain identifying details that allow us to manage your account and subscription.
We only collect the minimum amount of Personal Information necessary to fulfill these purposes. If you choose not to provide certain requested details, you may be unable to access or use certain features of the Services. The information we collect may be used to offer other Asurvio LP products and services.

Children Under 13
SentinelAI does not knowingly collect or solicit Personal Information from anyone under the age of 13. If you believe a child under 13 has provided us with Personal Information, please contact us so that we can remove it.

Installed Applications (Deceptive Apps Protection)
As part of SentinelAI's "Deceptive Apps Protection" feature, the Software scans your device for installed applications that may be deemed harmful, deceptive, or otherwise unwanted. This scan helps you:

Identify and block applications that pose a risk.
Prevent the download of high-risk or deceptive applications in the future.
Scope of Collected Data: We gather information such as app names, versions, and other identifying details. If you are a registered user, the scan results may be associated with your account for personalized support and recommendations. If you prefer not to provide information about your installed apps, do not use this feature.

AI-Powered Analysis Features
SentinelAI includes AI-powered features that analyze content to detect threats, scams, and privacy risks. These features handle data as follows:

Email Scanning & PII Detection (Browser Extension): When you use the email scanning or PII detection features, the content of email messages (including subject lines and message bodies) is transmitted to our servers for real-time analysis. This content is processed in memory and is not stored after analysis is complete. No email content is retained on our servers.

Scam Lens (Desktop Application): The Scam Lens feature allows you to capture a screenshot of a window for scam analysis. The screenshot image is transmitted to our servers for real-time analysis and is not stored after analysis is complete. No screenshot data is retained on our servers.

Anonymized Scan Metadata: For all AI-powered analysis features, we collect anonymized metadata about scan activity, including the occurrence of a scan, its result (e.g., threat detected or not), and a timestamp. This metadata is associated with a universally unique identifier (UUID) and cannot be used to identify you or reconstruct the content of any scan. This data is used solely for service improvement and aggregate analytics.

Cookies and Similar Technologies
SentinelAI uses cookies and similar technologies on its website and within our Services to:

Optimize Site Functionality: Recognize returning visitors, remember preferences, and streamline your navigation.
Analyze Usage: Assess how our site and Services are used, improving user experience.
Track Marketing Effectiveness: Understand which marketing campaigns are most effective.
Simplify Logins: Streamline authentication to SentinelAI services.
Cookies include no personal data.

We may partner with third-party providers to help us analyze site usage and display relevant advertisements. Such partners may use cookies or web beacons to collect non-personally identifiable data about your browsing activities.

Do Not Track
We do not respond to "Do Not Track" (DNT) browser signals. Your continued use of our Services indicates your acceptance of our data collection practices as described herein.

How SentinelAI Shares Your Information
SentinelAI does not sell, rent, or trade your Personal Information. We only share your data under the following limited circumstances:

Service Providers: We engage trusted third parties (e.g., email service providers, support platforms) to assist in delivering our Services. These parties are contractually obligated to protect your data.
Legal Obligations: We may disclose Personal Information if required to do so by law or when we believe disclosure is necessary to protect our rights, comply with legal proceedings, or safeguard users.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your Personal Information may be transferred to a new entity. We will provide notice if a new entity intends to use your data in a manner different from this Policy.
How SentinelAI Communicates With You
A. Transactional and Service Emails
We may send emails about:

Subscription confirmations and renewals
Security or software updates
Critical service notifications
These communications are essential to maintaining your subscription and the functionality of our Software.

B. Marketing Communications
Where permitted by law, SentinelAI may send you promotional emails about our products, special offers, or other updates.

You can opt out of marketing messages at any time by:

Clicking the "Unsubscribe" link in the email.
Managing your email preferences in your account settings.
Contacting our support team and requesting removal.
Note that even if you opt out of marketing communications, you may still receive necessary transactional or service-related messages.

Your Rights and Choices
If you are a California resident, you have specific rights under the CCPA, including:

Right to Know: You can request that we disclose what Personal Information we collect, use, or share.
Right to Delete: You can request deletion of your Personal Information (subject to certain exemptions).
Right to Opt Out of Sales: SentinelAI does not sell your Personal Information for monetary gain; however, if any sharing of data could be viewed as a "sale" under CCPA, you can direct us to stop.
Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
To exercise these rights, please contact us using the information at the end of this Policy.

Data Security Measures at SentinelAI
We implement commercially reasonable safeguards to protect your Personal Information from unauthorized access, misuse, or disclosure:

Secure Servers: We store Personal Information in secure facilities with restricted access.
Encryption: Sensitive data (e.g., payment information) is encrypted during transmission.
Access Controls: Only authorized personnel with a legitimate need can access user data.
Despite our efforts, no security system is impenetrable. We cannot guarantee absolute security of your Personal Information.

Links to Other Sites
Our website or emails may link to third-party websites or services. Please note that their privacy practices may differ from ours. We encourage you to review the privacy policies of any third-party site you visit, as we are not responsible for their data practices.

Consent to the Use of Cookies
For our website to function properly we use cookies. To obtain your valid consent for the use and storage of cookies in the browser you use to access our website and to properly document this we use a consent management platform: CookieFirst. This technology is provided by Digital Data Solutions BV, Plantage Middenlaan 42a, 1018 DH, Amsterdam, The Netherlands.

When you access our website, a connection is established with CookieFirst's server to give us the possibility to obtain valid consent from you to the use of certain cookies. CookieFirst then stores a cookie in your browser in order to be able to activate only those cookies to which you have consented and to properly document this. The data processed is stored until the predefined storage period expires or you request to delete the data. Certain mandatory legal storage periods may apply notwithstanding the aforementioned.

CookieFirst is used to obtain the legally required consent for the use of cookies. The legal basis for this is article 6(1)(c) of the General Data Protection Regulation (GDPR).

Data Processing Agreement
We have concluded a data processing agreement with CookieFirst. This is a contract required by data protection law, which ensures that data of our website visitors is only processed in accordance with our instructions and in compliance with the GDPR.

Server Log Files
Our website and CookieFirst automatically collect and store information in so-called server log files, which your browser automatically transmits to us. The following data is collected:

Your consent status or the withdrawal of consent
Your anonymized IP address
Information about your browser
Information about your device
The date and time you have visited our website
The webpage URL where you saved or updated your consent preferences
The approximate location of the user that saved their consent preference
A universally unique identifier (UUID) of the website visitor that clicked the cookie banner
Changes to This Privacy Policy
We reserve the right to update or modify this Policy at any time. If we make material changes, we will:

Post a prominent notice on our homepage, and/or
Notify you by email (if we have your email on file)
Changes become effective 30 days after posting. Your continued use of SentinelAI constitutes your acceptance of such updates.

Contact Information
If you have any questions, concerns, or requests regarding this Policy or your Personal Information, please contact us:

SentinelAI
Attn: Privacy
Asurvio LP (d/b/a SentinelAI)
PO Box 2022,
Temple, TX 76503-2022
USA
Email: support-request@sentinel-ai.com