Vurdering for Keeper® Password Manager & Digital Vault
Keeper® Password Manager & Digital Vault av Keeper Security Inc.
Vurdering av Ariane Bouchard
Vurdering: 2 av 5
av Ariane Bouchard, 4 år sidanConsistent with the rest of the Keeper experience. "It works, but..." is the best way I can describe it.
User experience is pretty terrible. It works with little icons in the text fields, but the pop-up that tells you to log in comes from the extension icon. Click the extension icon, however, and you're greeted by... settings. No logins there. Why they didn't just simplify everyone's life by putting everything into the icon is beyond me.
But logging in TO KEEPER happens in the icon. So logging into a site often requires you to juggle between the icon in the top right and the icons on the fields. That's assuming the icons work though, because leaving your browser unattended for a long time could cause it all to stop working and require a browser restart.
They recently changed the interface. Now you've got to click a couple more times, because they put the email address, password and 2FA on different pages. Terrible idea.
Logging into the extension and the app are entirely different processes. You need to log into both separately. The app has Windows Hello, but the extension doesn't.
The extension settings' interface is just plain weird, with green-on-blue dots indicating things that are turned on (accessibility anyone?), yet those "toggles" don't really do anything. They bring you to another page where you can check the setting. Why?
Also the desktop app by default adds global keyboard shortcuts that could very well break functionality in other programs.
And with today's update (early May 2021), they broke the thing completely. Can't type my password beyond a few characters, and even if I paste my password in, can't log in. Normally I'm pretty tolerant of bugs, but from a product that feels unpolished all around, it's harder to forgive.
Having tried LastPass (not great but still better than Keeper), 1Password (great on Mac at least; didn't try other platforms) and Bitwarden (great on most platforms; slight issues on Android), Keeper is the worst password manager yet. It just doesn't feel polished. I'm regretful that my employer picked this one.
User experience is pretty terrible. It works with little icons in the text fields, but the pop-up that tells you to log in comes from the extension icon. Click the extension icon, however, and you're greeted by... settings. No logins there. Why they didn't just simplify everyone's life by putting everything into the icon is beyond me.
But logging in TO KEEPER happens in the icon. So logging into a site often requires you to juggle between the icon in the top right and the icons on the fields. That's assuming the icons work though, because leaving your browser unattended for a long time could cause it all to stop working and require a browser restart.
They recently changed the interface. Now you've got to click a couple more times, because they put the email address, password and 2FA on different pages. Terrible idea.
Logging into the extension and the app are entirely different processes. You need to log into both separately. The app has Windows Hello, but the extension doesn't.
The extension settings' interface is just plain weird, with green-on-blue dots indicating things that are turned on (accessibility anyone?), yet those "toggles" don't really do anything. They bring you to another page where you can check the setting. Why?
Also the desktop app by default adds global keyboard shortcuts that could very well break functionality in other programs.
And with today's update (early May 2021), they broke the thing completely. Can't type my password beyond a few characters, and even if I paste my password in, can't log in. Normally I'm pretty tolerant of bugs, but from a product that feels unpolished all around, it's harder to forgive.
Having tried LastPass (not great but still better than Keeper), 1Password (great on Mac at least; didn't try other platforms) and Bitwarden (great on most platforms; slight issues on Android), Keeper is the worst password manager yet. It just doesn't feel polished. I'm regretful that my employer picked this one.
892 vurderingar
- Vurdering: 5 av 5av x3m_ff_usr, 9 dagar sidanKeeperFill works great on Firefox, fast, reliable, and super convenient for logins. I just wish biometric login was available like on Chrome and Edge. Hope it’s coming soon!
Svar frå utviklaren
posta 14 dagar sidanThank you so much for taking the time to leave such a positive review! We're thrilled to hear you're enjoying the app. Your feedback means the world to our team and motivates us to keep improving.
We have some exciting new features in the works, so please keep an eye out for upcoming updates. We're confident you'll love what's coming next!
Thanks again for your support and for being part of our community.
Best regards,
Keeper Security
Feedback@keepersecurity.com- Vurdering: 2 av 5av Firefox user 19481827, ein månad sidanCopying to clipboard is way too buggy. Please provide an option to disable auto-copying and removing the textselection, so I can do all that myself. 4 out of 5 times it copies the wrong part, or the whole note
Svar frå utviklaren
posta ein månad sidanThank you for bringing this issue to our attention, and we sincerely apologize for the frustrating experience you've had.
We are aware of an issue that might be related to the issue you are having. We've scheduled the fix for our next release.
We'd love to help you resolve this issue and gather more details. Please could you reach out to us directly at feedback@keepersecurity.com with any additional information?
Our support team is ready to work with you to find a solution.
Respectfully yours,
Keeper Security - Vurdering: 5 av 5av Robin Rijke, 2 månader sidanStrong password protection, useful and protective, works fast on Firefox 142 in combination with Mint 22.2 Cinnamon.
version Keeper: 17.2.1 - Vurdering: 1 av 5av Firefox user 19243400, 3 månader sidanis 95% of firefox's CPU utilization and makes pages load 5x slower.
had to remove and will just use the website.Svar frå utviklaren
posta 2 månader sidanThank you for bringing this issue to our attention, and we sincerely apologize for the frustrating experience you've had.
We value your feedback as it helps us identify and resolve problems and ultimately helps us improve our product.
We'd love to help you resolve this issue and gather more details. Please could you reach out to us directly at feedback@keepersecurity.com with any additional information?
Our support team is ready to work with you to find a solution.
Respectfully yours,
Keeper Security - Vurdering: 1 av 5av Firefox user 13508551, 3 månader sidanmakes firefox unusable, slows down to a crawl
have to keep the extension disabled or just use the websiteSvar frå utviklaren
posta 2 månader sidanThank you for bringing this issue to our attention, and we sincerely apologize for the frustrating experience you've had.
We value your feedback as it helps us identify and resolve problems and ultimately helps us improve our product.
We'd love to help you resolve this issue and gather more details. Please could you reach out to us directly at feedback@keepersecurity.com with any additional information?
Our support team is ready to work with you to find a solution.
Respectfully yours,
Keeper Security - Vurdering: 1 av 5av Firefox user 19213209, 3 månader sidanSlows down Firefox so much that I had to disable it
Svar frå utviklaren
posta 2 månader sidanThank you for bringing this issue to our attention, and we sincerely apologize for the frustrating experience you've had.
We value your feedback as it helps us identify and resolve problems and ultimately helps us improve our product.
We'd love to help you resolve this issue and gather more details. Please could you reach out to us directly at feedback@keepersecurity.com with any additional information?
Our support team is ready to work with you to find a solution.
Respectfully yours,
Keeper Security - Vurdering: 2 av 5av CactusPie, 3 månader sidanAfter some time the autofill stops working and it starts freezing the browser briefly every time a page loads. Had the same thing happen on regular Firefox and on Waterfox.
On top of that, there's no way to blacklist some sites from autofill, which results in annoying auotfill popups or the KeeperFill icon covering some smaller input fields completely.Svar frå utviklaren
posta 2 månader sidanThank you for bringing this issue to our attention, and we sincerely apologize for the frustrating experience you've had.
We value your feedback as it helps us identify and resolve problems and ultimately helps us improve our product.
We'd love to help you resolve this issue and gather more details. Please could you reach out to us directly at feedback@keepersecurity.com with any additional information?
Our support team is ready to work with you to find a solution.
Respectfully yours,
Keeper Security - Vurdering: 1 av 5av Firefox user 16909862, 3 månader sidanAutofill does not work on many websites. I have already contacted support, but there is still no solution.
Svar frå utviklaren
posta 2 månader sidanThank you for bringing this issue to our attention, and we sincerely apologize for the frustrating experience you've had.
We value your feedback as it helps us identify and resolve problems and ultimately helps us improve our product.
We'd love to help you resolve this issue and gather more details. Please could you reach out to us directly at feedback@keepersecurity.com with any additional information?
Our support team is ready to work with you to find a solution.
Respectfully yours,
Keeper Security Svar frå utviklaren
posta 2 månader sidanThank you so much for taking the time to leave such a positive review!
We're thrilled to hear you're enjoying the app. Your feedback means the world to our team and motivates us to keep improving.
We have some exciting new features in the works, so please keep an eye out for upcoming updates. We're confident you'll love what's coming next!
Thanks again for your support and for being part of our community.
Best regards,
Keeper Security
Feedback@keepersecurity.com- Vurdering: 1 av 5av Firefox user 19126791, 3 månader sidanThis extension progressively slows down Firefox as it reaches extremely high CPU consumption.
I need to keep it disabled unlesss I need to use it. - Vurdering: 5 av 5av Firefox user 19097538, 4 månader sidanStrong password protection. Not easiest to use, however, it is very useful and protective.
Svar frå utviklaren
posta 2 månader sidanThank you so much for taking the time to leave such a positive review!
We're thrilled to hear you're enjoying the app. Your feedback means the world to our team and motivates us to keep improving.
We have some exciting new features in the works, so please keep an eye out for upcoming updates. We're confident you'll love what's coming next!
Thanks again for your support and for being part of our community.
Best regards,
Keeper Security
Feedback@keepersecurity.com - Vurdering: 1 av 5av Alex, 4 månader sidanThis extension is lagging and slowing down firefox so much, that I genuinely have to disable it when I don't need to use it because googling something or opening a new page adds an extra one or two seconds of loading in order for the website to load instead of them loading in under a second. It is infuriating. Even with all of the prompts and recognition of password fields disabled, the extension still lags webpages an extreme amount.
Svar frå utviklaren
posta 2 månader sidanThank you for bringing this issue to our attention, and we sincerely apologize for the frustrating experience you've had.
We value your feedback as it helps us identify and resolve problems and ultimately helps us improve our product.
We'd love to help you resolve this issue and gather more details. Please could you reach out to us directly at feedback@keepersecurity.com with any additional information?
Our support team is ready to work with you to find a solution.
Respectfully yours,
Keeper Security Svar frå utviklaren
posta 2 månader sidanThank you for bringing this issue to our attention, and we sincerely apologize for the frustrating experience you've had.
We value your feedback as it helps us identify and resolve problems and ultimately helps us improve our product.
We'd love to help you resolve this issue and gather more details. Please could you reach out to us directly at feedback@keepersecurity.com with any additional information?
Our support team is ready to work with you to find a solution.
Respectfully yours,
Keeper Security- Vurdering: 5 av 5av Yodakoala, 4 månader sidan
- Vurdering: 5 av 5av Firefox user 19044533, 4 månader sidan
- Vurdering: 5 av 5av HuberOG, 5 månader sidan
- Vurdering: 5 av 5av SCarela, 5 månader sidan
- Vurdering: 5 av 5av Firefox user 17038387, 5 månader sidan
- Vurdering: 5 av 5av Kean, 5 månader sidan
- Vurdering: 5 av 5av Jim Mayer, 5 månader sidanSuper convenient, on all my devices. Easy to add to and revise, clear interface.
- Vurdering: 2 av 5av Tobias, 6 månader sidanIt looks like the latest version 17.1.1 slows down the browser very much.
Svar frå utviklaren
posta 2 månader sidanThank you for bringing this issue to our attention, and we sincerely apologize for the frustrating experience you've had.
We value your feedback as it helps us identify and resolve problems and ultimately helps us improve our product.
We'd love to help you resolve this issue and gather more details. Please could you reach out to us directly at feedback@keepersecurity.com with any additional information?
Our support team is ready to work with you to find a solution.
Respectfully yours,
Keeper Security - Vurdering: 2 av 5av Firefox user 18104150, 6 månader sidanWith version 1.7.1.1 every time I close the browser I lose the login. This misses the point of an extension, which is to simplify life, so it complicates it.
- Vurdering: 5 av 5av Mike, 6 månader sidan