Used to be a great service. I was subscribed for years until an update broke the addon on my home computer and my work computer.

Customer Support takes days at a time to reply to my messages and then they "resolved" my ticket without doing a thing after two months!

I then asked for a refund for my annual subscription which still has 9 months paid for. They said that while they normally offer refunds they wouldn't refund me.

I have switched over to Bitwarden. Fortunately it was simple to export my LastPass passwords and transfer then to Bitwarden.