Vurdering for NordPass® Password Manager & Digital Vault
NordPass® Password Manager & Digital Vault av NordVPN
Vurdering av Firefox user 18481257
Vurdering: 1 av 5
av Firefox user 18481257, eit år sidanIn general I like Nord's products and I do use NordPass on other devices but I have to say that they really dropped the ball on this extension and their customer support.
I wrote them to inquire if it would be possible to add biometrics for Firefox. There is currently no support and I consider this a security hazard. They replied there is support and to look well in the settings. After 11 emails where I send them data, screenshots etc....they finally say 'We are sorry but there is currently no support for biometrics in Firefox'. This is a joke.
Use other password management tools, NordPass has no intention of making this one reliable or grow.
EDIT AFTER DEVELOPER RESPONSE (SEE BELOW):
If as they say, bio-metrics in Firefox is treated as a security hazard, this should have been the first response I get from their team. Opposed to no response after 11 emails and finally a relevant and informed response on a Firefox review months later.
I wrote them to inquire if it would be possible to add biometrics for Firefox. There is currently no support and I consider this a security hazard. They replied there is support and to look well in the settings. After 11 emails where I send them data, screenshots etc....they finally say 'We are sorry but there is currently no support for biometrics in Firefox'. This is a joke.
Use other password management tools, NordPass has no intention of making this one reliable or grow.
EDIT AFTER DEVELOPER RESPONSE (SEE BELOW):
If as they say, bio-metrics in Firefox is treated as a security hazard, this should have been the first response I get from their team. Opposed to no response after 11 emails and finally a relevant and informed response on a Firefox review months later.
Svar frå utviklaren
posta eit år sidanHello, I am Dominik and I am responsible for product at NordPass. Situation is exactly opposite, because for now availability of biometrics on Firefox on MacOS is treated as security hazard. That's why we don't support Firefox MacOS with our authenticator (two-factor codes) in the browser extension. We do support though Firefox on Windows, as well as other browsers like Chrome and sister chromium-based browsers.
We don't know yet when we're going to unlock biometrics on Firefox MacOS back, but probably not sooner than in 2025. Let me know if that answers your concerns.
Cheers,
Dominik
We don't know yet when we're going to unlock biometrics on Firefox MacOS back, but probably not sooner than in 2025. Let me know if that answers your concerns.
Cheers,
Dominik
947 vurderingar
- Vurdering: 2 av 5av Keith, 2 dagar sidan
- Vurdering: 5 av 5av Firefox user 18359664, 2 dagar sidan
- Vurdering: 5 av 5av Raduen, 3 dagar sidan
- Vurdering: 5 av 5av Buntingtosser, 3 dagar sidan
- Vurdering: 5 av 5av Glandus Lactalis, 4 dagar sidanWorks great, very practical, haven't got an issue since I started using it. Overall I'm quite satisfied
Svar frå utviklaren
posta 4 dagar sidanYour review brightened our day! We're committed to delivering excellent service, and we're glad you noticed. Stay safe! - Vurdering: 4 av 5av Seratof, 5 dagar sidan
- Vurdering: 4 av 5av Menacing Jack, 7 dagar sidanIt's a convenient tool, but it can get a bit frustrating when having to log in every single time my PC has been turned off.
Response to dev: My autolock is set to "Never". Weirdly, today my NordPass didn't log out despite my PC having been turned off, so I'm unsure what's causing it usually.Svar frå utviklaren
posta 6 dagar sidanHi! Thank you for the feedback. The frequent logouts might stem from the Autolock setting. Please try adjusting it within the Security section to reduce the frequency. If you'd like further assistance setting it up, please reach out to our team at support@nordpass.com. Thank you! - Vurdering: 4 av 5av Nico, 9 dagar sidan
- Vurdering: 5 av 5av Firefox user 18706387, 9 dagar sidanWorks great for me. I love the convenience of the autofill. Knowing I have very secure passwords for all my accounts AND not having to remember them or record them somewhere is so convenient. And even if autofill doesn't work, it's easy to go into NordPass and copy and paste the password. Works great on my PC and my phone. Now, if NordPass gets hacked or goes down I may be in a heap of trouble but I'm confident that they are making sure the site is secure.
Svar frå utviklaren
posta 9 dagar sidanYour positive feedback motivates our team to continue delivering top-notch service. Thank you for the review! - Vurdering: 5 av 5av IvyRose, 11 dagar sidan
- Vurdering: 4 av 5av Firefox user 19121013, 13 dagar sidan
- Vurdering: 5 av 5av Firefox user 18125049, 13 dagar sidan
- Vurdering: 5 av 5av sumalamaya, 14 dagar sidan
- Vurdering: 5 av 5av Firefox user 16882867, 14 dagar sidan
- Vurdering: 5 av 5av Firefox user 18694270, 15 dagar sidan
- Vurdering: 5 av 5av Firefox user 17609252, 17 dagar sidan
- Vurdering: 5 av 5av Firefox user 19509893, 19 dagar sidan
Svar frå utviklaren
posta 19 dagar sidanHi there! Thanks a million for your stellar feedback about our app! We're thrilled to hear it's serving you well. Enjoy using it! 😊Svar frå utviklaren
posta 19 dagar sidanСпасибо за ваш отзыв! Рад слышать, что все работает отлично. 🌟- Vurdering: 4 av 5av CROMORIGIN, 21 dagar sidan
- Vurdering: 1 av 5av Rockwell_666, 25 dagar sidanThis extension is extremely fickle. I have no problem on some websites, but not on others.
Even when I have a saved password, it doesn't autofill my details, nor give me the NordPass drop downs.
Also if I right click on the ID/ Password boxes, it only gives me the option to "manage passwords", but not "use saved password."
Sometimes, if I keep trying to log in, NordPass suddenly wakes up and says "Oh, you've got saved details for this site, would you like to log in?"
This is very frustrating, because there seems to be no reason for it.Svar frå utviklaren
posta 25 dagar sidanHello. That should not be happening! Could you please make sure to contact our support team for them to look closer into the matter and what could be causing it? We’d be happy to help! Our team is available 24/7 at support.nordpass.com. - Vurdering: 1 av 5av Firefox user 12575218, ein månad sidanIf the 'Allow NordPass to process user interaction data and error logs (optional)' permission is disabled, Nordpass will open a new 'Your privacy settings' tab where you have to click 'Accept' before letting you use the add-on. EVERY TIME THE BROWSER IS OPENED.
If the permission is enabled, the extension logs in by itself.
This behavior for a so-called 'optional' setting is ridiculous. This has been going on for weeks and if it doesn't stop I'm going to change password managers and then they will stop getting ANY of my data. It feels like I'm being shaken down by a service I'm paying for.Svar frå utviklaren
posta 25 dagar sidanHi there, thank you for the detailed feedback and apologize for the inconveniences. We understand how repetitive prompts can be frustrating and this isn't the experience we aim to provide. We'd like to have this looked into further if you could contact our support team at support@nordpass.com. We would love to assist setting it up! - Vurdering: 5 av 5av Firefox user 17229426, ein månad sidan