Vurdering for NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox av NordVPN
Vurdering av Firefox user 15184762
Vurdering: 1 av 5
av Firefox user 15184762, 6 år sidanUPDATE: If you want to purchase NordVPN for the Firefox browser Extension, SAVE YOUR MONEY. It is very frustrating and support wasn't helpful.
This extension has been problematic from the start. It took a lot of farting around to get it to work when I first installed it and for whatever reason it logs out for no reason. NOW I can't log into it and if the extension is enabled none of the websites will load and you are presented with "Unable to find the proxy server". Disabling it then enabling it doesn't resolve the problem nor does restarting Firefox. To make things worse support.nordvpn.com is useless, I can't find any information on the extension for Firefox and it does not provide any way of contacting NordVPN Support. I moved to Firefox for privacy/security reasons and signed up with NordVPN for the same reason, I think it is time for a refund and go back to PIA.
This extension has been problematic from the start. It took a lot of farting around to get it to work when I first installed it and for whatever reason it logs out for no reason. NOW I can't log into it and if the extension is enabled none of the websites will load and you are presented with "Unable to find the proxy server". Disabling it then enabling it doesn't resolve the problem nor does restarting Firefox. To make things worse support.nordvpn.com is useless, I can't find any information on the extension for Firefox and it does not provide any way of contacting NordVPN Support. I moved to Firefox for privacy/security reasons and signed up with NordVPN for the same reason, I think it is time for a refund and go back to PIA.
Svar frå utviklaren
posta 6 år sidanHello and let us apologize for any inconveniences. However, you may contact our customers' support team via support.nordvpn.com. The chat popup should appear after entering the support page. If it doesn't do check whether you have any ad-blocks running and disable them if anything. Alternatively, please contact our team via email, support@nordvpn.com.
2 610 vurderingar
- Vurdering: 5 av 5av lipesc, 3 dagar sidan
- Vurdering: 5 av 5av Firefox user 13197816, 6 dagar sidanYou can never have too much security while browsing the web.
Svar frå utviklaren
posta 6 dagar sidanHello and thank you for your review! We absolutely agree, staying secure online is always worth the extra layer. -Neo - Vurdering: 1 av 5av T30752, 6 dagar sidanCan't get this to work in firefox on any of my actual computers. Quick connect fails every time and the troubleshooting page is no help :/
Works fine on my phone.Svar frå utviklaren
posta 6 dagar sidanHello. We are sorry to hear that. If the connection is not possible on any of the computers, it can suggest that something may be interfering with the normal functionality of our service. Please contact our support team at support@nordvpn.com for assistance. -E.G. - Vurdering: 1 av 5av Firefox user 19218143, 7 dagar sidan
- Vurdering: 4 av 5av Firefox user 19202867, 11 dagar sidan
- Vurdering: 5 av 5av FeFDBi, 13 dagar sidan
- Vurdering: 1 av 5av centurion 2000, 16 dagar sidan
- Vurdering: 5 av 5av duckpond34, 18 dagar sidan
- Vurdering: 1 av 5av ModiMagic, 20 dagar sidan
- Vurdering: 5 av 5av Firefox user 17999287, 22 dagar sidan
- Vurdering: 5 av 5av José Adriano Santos Santana, 24 dagar sidan
Svar frå utviklaren
posta 25 dagar sidanЗдравствуйте! Не могли бы вы связаться с нашей службой поддержки по адресу support@nordvpn.com? Если да, не могли бы вы дополнить свой отзыв, указав идентификатор полученного вами тикета? Мы будем рады более подробно разобраться в ситуации! -L.L.- Vurdering: 5 av 5av DiamondS68, ein månad sidan
- Vurdering: 5 av 5av Firefox user 15342373, ein månad sidan
- Vurdering: 5 av 5av Azariah Itoje, ein månad sidan
- Vurdering: 1 av 5av Jaba, ein månad sidanВ россии не работает. Работало раньше если через другое расширение VPN подключить Nord. Но сейчас у меня умерло другое расширение и Nord я просто не могу запустить. Нужен другой VPN чтобы запустить этот VPN. Д - Дурка. И он у меня еще месяц оплачен, но я не могу его использовать. Будьте дружелюбнее к русским
Svar frå utviklaren
posta ein månad sidanЗдравствуйте. Мы приносим свои искренние извинения за причиненные неудобства. Подключение из России может быть сложным из-за местных ограничений. Пожалуйста, свяжитесь с нашей службой поддержки по адресу support@nordvpn.com, они помогут вам разобраться в ситуации и сделают все возможное, чтобы помочь вам. -E.G. - Vurdering: 2 av 5av sas, ein månad sidanI've been fighting with this app for 3 years. 70% of the time it's completely useless and 30% of the time it works perfectly. The people who make this app are the most amateur developers in the world. In addition to the fact that it's so slow that most of the tabs don't open, many websites block it when it's on (not because of nordvpn IP). And what's extra irritating is the daily login. Very amateur team...
Svar frå utviklaren
posta ein månad sidanHello. We apologize for all the inconvenience, this is certainly not the experience we aim to provide. If you're using the NordVPN application, please try switching between the available connection protocols and testing different servers to access the websites. If you're using the browser extension, reinstalling it might help. In any case, we recommend contacting our support team at support@nordvpn.com, they will gather the necessary details and assist you further. -E.G. - Vurdering: 5 av 5av Claudiu, ein månad sidan
Svar frå utviklaren
posta ein månad sidanHello. We're excited to leave you satisfied with our service speeds as it's of high importance to bring the best and effortless experience! If anything, please do not hesitate to reach out to us at support.nordvpn.com. -Neo- Vurdering: 5 av 5av Varemi, ein månad sidan
- Vurdering: 5 av 5av Firefox user 19101199, ein månad sidan
- Vurdering: 1 av 5av noname, ein månad sidan
Svar frå utviklaren
posta ein månad sidanHello. We are sorry to hear that! Please do not hesitate to reach out to us at support@nordvpn.com with more information about this issue, and we will do our best to help you out. -N.F.- Vurdering: 5 av 5av Firefox user 18529026, ein månad sidan