Vurdering for NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox av NordVPN
639 vurderingar
- Vurdering: 1 av 5av Firefox-brukar 14927276, eit år sidanAbout 3 months ago the extension went from great to absolutely bad. The extension functions, which means websites will load very slowly, when Firefox is first opened. 10 - 20 minutes later nothing will open and I get the same notice when the attempt times out; Secure Connection Failed, PR_CONNECT_RESET_ERROR.
After multiple attempts to correct this issue, the best fix I've discovered is turning off NordVPN. I've used NordVPN products on my devices for years. Fortunately, my current subscription expires in August and I'm going to do myself a favor and not renew.Svar frå utviklaren
posta eit år sidanHello. We'd love to look into your issue in more detail if you could contact our support team via live chat or email at https://nordvpn.com/contact-us/. Alternatively you may reach out to us via social media platforms @NordVPN such as Twitter, Facebook or Instagram. Thank you! -Neo - Vurdering: 1 av 5av Firefox-brukar 14078819, eit år sidanSuddenly wants access to your browsing history.... why?
Svar frå utviklaren
posta eit år sidanHello, we are sorry for any confusion. The changes occurred due to a browser update, which is beyond our control. However, please rest assured that we remain fully compliant with our no-logs policy. No permissions have been altered on our end, ensuring that your data remains fully protected and secure. -E.G. - Vurdering: 1 av 5av Firefox-brukar 18430564, eit år sidanТребует регистрации, вот только доступ к страницам регистрации заблокирован.
Svar frå utviklaren
posta eit år sidanЗдавствуйте. Вместо этого попробуйте посетить домен https://nord-help.net/. Если у вас по-прежнему возникают проблемы, свяжитесь с нами по адресу support@nordvpn.com, и мы будем рады помочь в дальнейшем. -Neo - Vurdering: 1 av 5av Michael, eit år sidan"Couldn't connect.
We're trying again" this is what I get. Is not working anymore with Firefox or Chrome. I paid for this and is not working at all. I am so frustrated. FIX YOU ADD ON!Svar frå utviklaren
posta eit år sidanHello. It'd be the best if you could contact our team via live chat or email for them to take a closer look at the issue. We would be happy to help you out resolving the issue. Support team is online 24/7 at https://nord-help.net/contact-us/. -Neo Svar frå utviklaren
posta eit år sidanЗдравствуйте! Учтите, что содержание инфраструктуры требует затрат, и в большинстве случаев бесплатные VPN-сервисы прибегают к продаже ваших онлайн предпочтений и данных о просмотре сайтов. Поскольку мы взимаем плату за подписку, мы можем поддерживать нашу строгую политику отсутствия логов и обеспечить сервис премиум-класса. -D.I- Vurdering: 1 av 5av Firefox-brukar 14343652, eit år sidan
- Vurdering: 1 av 5av Firefox-brukar 18461441, eit år sidanAbout a month ago this extension suddenly stopped working.
After contacting the support team, they were able to determine the cause, but replied that "we are unable to fix this problem" and abandoned any further work.
I am still unable to use this extension to this day, which is very disappointing as I was a loyal user of this extension.
I hope the developer will improve the extension as soon as possible and try to reduce the number of people like me.Svar frå utviklaren
posta eit år sidanHello, we apologize for all the inconvenience caused. Could you please provide the ticket ID you received when you contacted our support team? We would like to review your case. In the meantime, we recommend using our NordVPN application instead of the browser extension. Thank you for your understanding. -E.G. - Vurdering: 1 av 5av Firefox-brukar 18039112, 2 år sidanDoes not work with firefox, No extension shows up anywhere.
Svar frå utviklaren
posta 2 år sidanHello, we are sorry to hear that you are experiencing issues with our browser extension. Please do not hesitate to contact our support team at support@nordvpn.com for any assistance you may need. -E.G. - Vurdering: 1 av 5av Firefox-brukar 18456759, 2 år sidan
- Vurdering: 1 av 5av Stanis, 2 år sidan
- Vurdering: 1 av 5av Firefox-brukar 18057181, 2 år sidan
- Vurdering: 1 av 5av Firefox-brukar 10625330, 2 år sidanSince 1 month ago it's super slow or even can't connect websites. If I disable it, internet works properly. I tried it in some in some Linux distros.
Svar frå utviklaren
posta 2 år sidanHello. Please try reinstalling our extension and see if that helps. If not, don't hesitate to get in touch with us at support.nordvpn.com and we'll help you in more detail anytime! -L.L. - Vurdering: 1 av 5av NiclasWithC, 2 år sidanSuper Slow or even no internet connection possible. As soon as you deactivate it, internet connection is running again.
Svar frå utviklaren
posta 2 år sidanHello! It would be great if you could reach out to our customer support team at support.nordvpn.com. Our agents will check on your inquiry in more detail at any time as they are available 24/7. -D.I - Vurdering: 1 av 5av ccc, 2 år sidanafter update, it is not working in firefox, chrome, edge. only it shows Couldn't connect.
We're trying again...Svar frå utviklaren
posta 2 år sidanHello. Please contact our customer support so that they can take a closer look at the situation. We would be happy to help you out. NordVPN’s team is online 24/7 at support.nordvpn.com. -D.I Svar frå utviklaren
posta 2 år sidanHello, we apologize for any inconvenience caused. Could you contact our support team at nordvpn.com/contact-us/? They will be more than happy to help you resolve this issue. -E.G.- Vurdering: 1 av 5av Jenkins, 2 år sidanWhy is the Add to Firefox. Grayed out for me? Is it cuz I already have nordvpn app?
Svar frå utviklaren
posta 2 år sidanHello there. That should not be the case. We’d be happy to help and take a closer look into the matter. Please make sure to contact our support team at support.nordvpn.com, they are available 24/7. -G.M. - Vurdering: 1 av 5av Vrxy, 2 år sidanCan no longer connect to any of the servers, support is utterly useless, wasting my time and not providing any meaningful help.
Svar frå utviklaren
posta 2 år sidanHello. We’re sorry to hear you have issues with our app. If you give our customer support team another chance, they will do their best to resolve the issue you’re having. Feel free to contact them at support.nordvpn.com — they are online 24/7. -D.I - Vurdering: 1 av 5av Firefox-brukar 13481613, 2 år sidan
- Vurdering: 1 av 5av Evrik, 2 år sidan
Svar frå utviklaren
posta 2 år sidanHello! Please note that we offer a 30 day money back guarantee for your first purchase so you may test our service risk free. If you had any questions or inquiries our team is always happy to help at https://nordvpn.com/contact-us -Neo- Vurdering: 1 av 5av DownTheDrain, 2 år sidanTruly astounding how terribly this failed update has been handled. Not just the delay in finding a fix, but the complete lack of communication, leaving users to figure out on their own why their tabs are suddenly broken.
For a company focused on privacy and security that's completely unacceptable and I will not renew my subscription when it runs out.Svar frå utviklaren
posta 2 år sidanHello. Apologies for this inconvenience, we are aware of the issue with our latest update and we are working to release the fix as soon as possible. -L.L. - Vurdering: 1 av 5av TonyRambo, 2 år sidanLike everyone else and probably many silent users, it's impossible to use the extension since the last update.
It's truly surprising that a company spamming YouTube partnerships and ads everywhere isn't more responsive in fixing such a serious issue.
Especially since we're paying a subscription to benefit from the VPN's features.
Really disappointed with the lack of professionalism, it's as if it's an internal sabotage by a disgruntled employee to harm the company's reputation.Svar frå utviklaren
posta 2 år sidanHello. We are aware of the issue and we're working on a fix. Apologies for any inconvenience in the meantime! -L.L. - Vurdering: 1 av 5av Aurora, 2 år sidanHo creato un profilo solo per fare questa recensione. Questa estensione è terribile: rallenta il caricamento delle pagine in una maniera non comprensibile. Se si usa l'applicazione desktop o l'estensione di Chrome non si presenta la stessa lentezza. Non è sempre stato questo il caso e altri hanno lo stesso problema.
Svar frå utviklaren
posta 2 år sidanCiao. Siamo a conoscenza del problema con l'ultimo aggiornamento e il nostro team sta lavorando a una soluzione. Ci scusiamo per eventuali disagi nel frattempo! -L.L. - Vurdering: 1 av 5av amanda blur, 2 år sidan
- Vurdering: 1 av 5av Flok, 2 år sidanUpdate broke things spectacularly and now force loads all tabs crippling performance. I won't question why it's accessing data on all my tabs because I don't care but other people probably do. Been about a week now for me.
Where my actual complaint comes in is their reaction (or complete lack thereof) with STILL no fix, no rollback, no notice to customers (had to find out about the problem here after disabling a bunch of addons), no functional previous version available in the firefox addon version history area for us to use - nada.
This is completely inexcusable behavior for a company in the security business.