Vurdering for NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox av NordVPN
2 549 vurderingar
- Vurdering: 5 av 5av travelcoops1251, 5 år sidan
- Vurdering: 5 av 5av Firefox user 12987262, 5 år sidan
- Vurdering: 5 av 5av Ghost, 5 år sidanUpdated review from 3 stars to 5 stars:
They reworked the login system for this addon and now it stays logged in. With the previous login system you'd have to relogin like once a week and you couldn't save your login credentials either.
With that being fixed, I have no real complaints about this addon. Sometimes you get slowdowns but that has been the case with every VPN using any type of client I have tried. Addon or dedicated desktop app. Slowdowns happen. - Vurdering: 5 av 5av nelson, 5 år sidan
- Vurdering: 1 av 5av Firefox user 16077481, 5 år sidanWhy is every time I have to enter username and password to use NordVPN when I open the Firefox browser? This doesn't happen on Chrome and Microsoft Edge.
- Vurdering: 1 av 5av Firefox user 14995831, 5 år sidanneeds to connect to a VPN that actually allows you to browse the web.
- Vurdering: 5 av 5av SparkyAZ, 5 år sidan
- Vurdering: 1 av 5av Firefox user 12655486, 5 år sidanL'extension bloque le serveur proxy de firefox, donc j'ai dû le désactiver pour pouvoir me connecter
Svar frå utviklaren
posta 5 år sidanHello. It would be great if you'd contact our customers' support team at support.nordvpn.com, so they could check what's causing the issue and provide you with assistance on its resolve. Thank you! - Vurdering: 3 av 5av Firefox user 14362759, 5 år sidanIt works well but i'm missing one important convenience "tweak" or user comfort/convenience feature.
In the world of password managers, please allow for the user to have automated login details to be enterered. Right now it does not allow easy copy pasing of login details because clicking anywhere outside the plugin window will close the window and clear the field you've already filled in.
It's highly annoying having to type everything everytime you wish to login with the browser plugin.Svar frå utviklaren
posta 5 år sidanHello. We do appreciate your feedback and will forward it for consideration. - Vurdering: 5 av 5av Firefox user 16039694, 5 år sidan
- Vurdering: 2 av 5av Firefox user 12733163, 5 år sidan
- Vurdering: 1 av 5av Firefox user 15137635, 5 år sidanDoesn't work anymore. Yes I have logged in. Yes I've paid. Yes the regular app works. They screwed up and like all modern companies they want to sit and collect cash instead of fixing their screw ups.
Svar frå utviklaren
posta 5 år sidanHello. It would be best if you'd contact our customers' support team if experiencing any issue regarding our service's functionality. Our team is available 24/7 at support.nordvpn.com. - Vurdering: 1 av 5av Firefox user 16020875, 5 år sidan
- Vurdering: 5 av 5av Peregrine Jade, 5 år sidan
- Vurdering: 5 av 5av lana duval, 5 år sidan
- Vurdering: 1 av 5av saforce, 5 år sidanThis extension uses very slow animations to open the focus-exclusive overlay of its interface. If you don't interact with it directly, it dismisses itself.
Both of those issues are egregious UX failures that need to be addressed. The animation is unnecessary and makes your extension look poorly made; which it is. The fact that the overlay doesn't remain open is even more absurd. I keep my account info in a vault, so I am forced to manually type my email after pasting my password because if I were to leave the form it would just evaporate, clearing the form as well--and to make it worse, it would show the slothful opening animation again.
Partially UX, partially just terrible programming, is that the extension requires you to sign in repeatedly even within the same browsing session, which means it doesn't have good error recovery, connectivity state detection, sleep detection, etc. It would be reasonable to expect that once you sign in with your account, you never have to log in again unless a significant passage of time between uses is detected, like 3 months or more, or your subscription lapses.
None of these issues are difficult to solve. The first two could be solved in two lines of code, I'd bet. The sign in issue seems to happen to far too many people to be an isolated issue.
Perhaps you should consider that not everyone uses their browsers the same way you do. I leave Firefox open for maybe a month at a time, literally until Windows forces me to reboot for updates.
I put my machine to sleep at night and don't manually disconnect from a server in the add-on. That doesn't mean I should be signed out. That just means the add-on should reconnect the next time it "ticks" when the machine wakes up, or when there's network activity in Firefox. Svar frå utviklaren
posta 5 år sidanHello. Please contact our customers' support team at support.nordvpn.com while specifying the exact issue that you've experienced, so they could provide you with assistance on its resolve. Thank you!- Vurdering: 5 av 5av Firefox user 15999880, 5 år sidan
- Vurdering: 5 av 5av kvothe, 5 år sidan
- Vurdering: 1 av 5av Citizen1958, 5 år sidanNordVPN works well on all other devices but this extension on a RaspberryPi won't work. Try logging in to NordVPN with correct credentials and it says something has gone wrong.
Svar frå utviklaren
posta 5 år sidanHello. Please try changing your password via our website and try logging into our extension again. In case the issue persists regardless, drop a line to our customers' support team at support.nordvpn.com. Svar frå utviklaren
posta 5 år sidanHello. Please do not hesitate to contact our customers' support team if experiencing any issue regarding our service's functionality. Our team is available 24/7 at support.nordvpn.com.- Vurdering: 1 av 5av pipi, 5 år sidan
- Vurdering: 1 av 5av blaze, 5 år sidanYour servers randomly stop working. Was connected to bg39 until that stopped working. But because the login goes through the VPN I can't log in to change it. This is braindead design.