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Vurdering for Web eID

Web eID av Riigi Infosüsteemi Amet

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Svar frå eID teenusehaldus

Svar frå utviklaren

posta 6 månader sidan
Thank You for the feedback. To resolve the situation, please follow the instructions provided here: https://www.id.ee/en/article/browser-message-managed-by-your-organization/. If you encounter any issues, please contact us using the following web form: https://www.id.ee/en/article/notify-us-of-the-problem/
22 vurderingar
  • av Lauri Elias, 2 månader sidan
  • av Lauri Elias, 2 månader sidan
  • av Firefox user 12774863, 5 månader sidan
  • av Firefox user 18816025, 6 månader sidan
    This addon get's installed without any permission during Estonian official ID-card software installation. Then it makes it difficult for regular users to remove it. (Your browser is managed by another organization error).

    It also collects user data "Upon authentication and signing at the e-service Web eID transmits the user's certificate and URL of the website origin to the e-service." without any permission.

    Even if you remove it, on Linux systems it has safe guards which will reinstall it after you restart your machine.

    Sounds like persistent Trojan to me. I do not want your spyware on my machine.

    Svar frå utviklaren

    posta 6 månader sidan
    Thank You for the feedback. To resolve the situation, please follow the instructions provided here: https://www.id.ee/en/article/browser-message-managed-by-your-organization/. If you encounter any issues, please contact us using the following web form: https://www.id.ee/en/article/notify-us-of-the-problem/
  • av Firefox user 18518328, 6 månader sidan
    Installed without permission

    Svar frå utviklaren

    posta 6 månader sidan
    Thank you for the feedback. Please contact us using the following web form and provide additional details about the situation: https://www.id.ee/en/article/notify-us-of-the-problem/
  • av Firefox user 18564930, eit år sidan
    I am unable to remove this extension from Firefox.

    Opening firefox settings displays the message "Your browser is being managed by another organization". You are monitoring my browser (and probably the browsers of thousands of people who unsuccessfully uninstalled your app like me), without their consent.

    I hope you understand how critical this issue is. It is a blatant violation of GDPR.

    I am looking forward for a clear explanation and how you plan to solve this issue.

    Svar frå utviklaren

    posta 9 månader sidan
    Thank You for the feedback. In this case, the problem has nothing to do with the GDPR and linked to browser policies. To resolve it, please contact us using this link: https://www.id.ee/en/article/notify-us-of-the-problem/
  • av Firefox user 18472052, eit år sidan
  • av id, eit år sidan
    Bahasa Indonesia
  • av Tu4a, 2 år sidan
  • av Brka OÜ, 2 år sidan
  • av Firefox user 16704147, 2 år sidan
  • av bugazz, 2 år sidan
    Card driver error. please try again. cant use it on my hid omnikey 1021. latest card driver was released few years ago, maybe we have newest one?

    Svar frå utviklaren

    posta 6 månader sidan
    Thank you for the feedback. Please contact us using the following web form and provide additional details about the situation: https://www.id.ee/en/article/notify-us-of-the-problem/
  • av Nigel, 2 år sidan
  • av Firefox user 17930952, 2 år sidan
  • av MaQiavelli, 2 år sidan
  • av korol, 3 år sidan
  • av Firefox user 14194097, 3 år sidan
    Works really well once you remove/disable the old Token signing extension.
  • av Firefox user 14391554, 3 år sidan
    probleemideta. kasutan GNU/Linux, Winduhs JA MacOS variante
  • av Firefox user 17526747, 3 år sidan
  • av Firefox user 13729438, 3 år sidan
  • av Firefox user 15265870, 3 år sidan
    When it works, it works. Unfortunately, it does so about 50% of the time. It seems like every minor Firefox update breaks something, resulting in generic error messages like "certificate not found" when authenticating. Sometimes restarting the browser helps, sometimes it doesn't. Sometimes reinstalling the underlying ID-card software helps, sometimes it doesn't. Clicking the little "iD"-icon in the Firefox toolbar never does anything.

    Svar frå utviklaren

    posta 3 år sidan
    Thank You for the feedback. The "certificate not found" is a generic error message from the Firefox web browser, not Web eID, which indicates that certificates aren't transferred to the web browser. Most likely the error is related to the Firefox snap issue https://bugzilla.mozilla.org/show_bug.cgi?id=1734371,where it is recommended to use the regular Firefox web browser instead. If that isn't the case, we would recommend contacting ID-helpline https://www.id.ee/en/article/notify-us-of-the-problem/.
  • av Firefox user 16886118, 4 år sidan