Before the new change I would have given Bitwarden a 5 star review. The new change makes it impossible to use for me. It used to show me my logins above any password box. It no longer does that. When I try to use it from the button, instead of just tapping on the name like it used to be, now you have to click on a tiny little button that says "Fill". I find this tiny button too hard to use. Please bring back the old interface. I will be looking for a new password manager now :(

Edit: The response is of no help to me. You have put in the ability to bring back the old way of doing things, but it is not the default behavior. I have to go into settings on every one of my machines and do a bunch of changes just to make it usable. Your insistence on keeping the horrible new default behavior is a big mistake. The new UI looks like it was made by a 5 year old. Your response has a spelling mistake, but it is your response to everyone. Are you a bot?

I used to consider this a 5-star product. The latest update has slowed response time, complicated the interface, and drastically reduced the number of logins that successfully autofill. The dropdown now takes up more screen space for no clear reason. The structure for use has been needlessly altered. After being trained by years of use to click on an entry to fill the login fields, that same action now opens the edit screen. It was a great product that did not need "improving". I will continue to use it, but it is no longer the fast, intuitive tool that it was. After more days of fighting with it, I am downgrading my rating. I am sick of "improvements" that drastically reduce product usability.

Response to the developer response since I cannot email:
Like most of the other commenters I have seen in blogs and other discussions, I have tried that. It does NOT address most of the glaring deficiencies of your "upgrade".

You had a quick, effective product. You have changed the basic user structure, a slap in the face of long-time users, and the new format is MORE difficult to use:
- small fill button in LARGE edit field (how often do you think a user needs to EDIT, rather than FILL a login screen?)
- the changed format above exactly opposite of the muscle memory trained by years as a user of your product
- loading ALL vault items instead of matching only (slower load and why do you think us users used folders and search???)
- larger screen footprint (your app is NOT my primary focus on the screen - it is a TOOL to support what is displayed on the rest of the screen)

It's simple. Respect your users or lose them.

I have moved back to an older version of Bitwarden which I will use until/unless I find another password manager. If you force me to upgrade, I will leave immediately.

the latest ui redesign introduced with version 2024.12.3 (for other browsers, this began with version 2024.12.1) is just pure catastrophe. a textbook example of 'beautiful but garbage.' if this redesign was indeed based on many user feedback as you stated in your blog announcement, then you failed majorly.
please retract this redesign or i'm going to cancel 4+ subscriptions and jump away from bitwarden, because this is like a giant middle finger to end users, imo.

Dreadful UI update. Infuriating to see STYLE winning over FUNCTIONALITY. Sidebar 50% wider than before & more clicks needed????!!
I have installed the previous version (under version history) & switched off auto update. Delighted to have old version back.
5* old
1* new
Reviews cannot be written on Review page, use the add-on installation page & login.

Used to be a fairly decent extension, however they recently changed it. Previously you just clicked on the entry for a site and it would fill the username and password. Now that takes you into a view dialogue. Instead you now have to click on a tiny button to fill which is annoying, slow and requires much more attention to do what is a common task. Given that they went out of their way to make this unintuitive change it does not give confidence in future development.

The recent extension upgrade represents a significant downgrade from the previous version. The new user interface is poorly designed and less intuitive than its predecessor. The password filling process has become needlessly complicated, now requiring two clicks instead of the previous one-click solution. These changes have severely impacted the user experience. I strongly urge the developers to revert to the previous interface, which worked flawlessly. There was no compelling reason to modify a system that was already functioning perfectly.

Great password manager, new extension UI is a backwards step all round. Why make it harder to do the 1 thing you want to be easy in a password manager, copying the username and passwords?

And just realised that now all of favourites/pinned items have been removed from the initial screen/vault tab. Down to 1 star.

Why you list "All Items" in vault tab? I'd like to try new password vault software if you keep updating these kind of UI elements.

I love bitwarden, I've been using it for a long time on my mobile. But this extension makes logging in rather chaotic: a bar that appears inopportunely makes us retype our login several times, and the fact that we have to identify ourselves in the extension each time we log in is really annoying... I uninstall it straight away!

doesn't allow to unlock with Biometric. more than half an hour I cannot find where to contact the support...

TURN THE FUCKING SIDEBAR OPTION OFF...I like your app but I don't want the fucking extension on...cannot turn off firefox sidebar shit!!!!

Pleins de problèmes depuis quelques temps (depuis la nouvelle UI) déconnexions alors que c'est pas paramétré pour se déconnecter tout seul, ou encore chargement infini, obligé de verrouiller puis déverrouiller pour que ça fonctionne à nouveau.
Là j'ai même un écran noir quand je clique sur l'application, je peux plus rien faire je dois désinstaller

impossible to add to firefox

Version: 2024.12.3 is a visual and usability nightmare. So many more clicks to do what was 1 click, and the small fill box is awful. It is so frustrating to use now. Was 5 stars because it's Bitwarden, but now minus 4 stars because of the poor user experience. I have version 2024.12.3 and there is not an option to restore previous layout under Settings > Appearance.

Previous review: I love this extension. Please do not update it to look like the disastrous mess of a turd like the Chrome and Edge extensions. I would like to the have the option of vault timeout on system lock.

hasn't working at all.

Enshitification begins, look somewhere else.

See github issues:

bitwarden/clients/issues/11611
bitwarden/sdk/issues/898
bitwarden/clients/issues/10648

The addon used to be great, but for the past months, it hasn't worked as expected. No longer shows an icon to indicate a login exists for a website or allows for autofill. The only want to make it work is to uninstall and reinstall the addon each time I reload firefox.

Love the desktop version, but there is a major issue on Firefox Android (Galaxy Note20). Nearly every time after I unlock my vault (especially with the PIN, and with a website without passwords saved), I get stuck on the main Bitwarden Password Manager screen with the list of all passwords. Pressing the back button does NOTHING, except refresh that screen. Doesn't matter how many times I hit the back button or how fast. Even clicking on web links in the Bitwarden menus doesn't lead anywhere. The only way out is to stop Firefox entirely in the app settings, which of course just locks the vault again. The extension used to work great, but it's pretty much unusable now.

insanely f-ing slow, I do not know why the "unresponsive-script" bug is not fixed by now when it was a known bug since like April 2023. it's having problems with certain websites and just those websites but it is extremely annoying to turn the extension off for a certain website and turn it back on for other things.

Used to work just fine, but for a while it has been refusing to autofill usernames and passwords on Firefox. I've searched for solutions. I've tried all of the suggestions like syncing the vault and all that, but it still doesn't work. And now suddenly I can't log in at all with the Chrome version of the extension on a Chromebook (!!). I migrated from LastPass to Bitwarden, and now I'm ready to switch again.