Recenzje dodatku NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox Autor: NordVPN
Autor recenzji: Użytkownik Firefoksa 18323124
Ocena: 1/5
Autor: Użytkownik Firefoksa 18323124, rok temuNord was pretty good and fast, but...
Since last year their browser extension has been secretly throttled. This was confirmed with their devs after multiple emails to support. They never told us about this throttle and the website continues to advertise that they do not set any limits. Most likely their support even dont know about it and will tell you otherwise, which will just show how they can make such serious changes even without careful considerations within their team.
I gave some time to see if they will fix it but after a few months it didnt sound like they cared at all. If you are reading this you probably are interested in using the extension and not the desktop app, so my advice is dont get Nord now unless you are good with being slowed.
Update:
It is the case. Anyone can try to download a file and see for themselves it can never go above a certain speed. I see some previous reviews that mention this too. Just like I said pretty much no one other than devs knows about this.
Ticket 15039623
Since last year their browser extension has been secretly throttled. This was confirmed with their devs after multiple emails to support. They never told us about this throttle and the website continues to advertise that they do not set any limits. Most likely their support even dont know about it and will tell you otherwise, which will just show how they can make such serious changes even without careful considerations within their team.
I gave some time to see if they will fix it but after a few months it didnt sound like they cared at all. If you are reading this you probably are interested in using the extension and not the desktop app, so my advice is dont get Nord now unless you are good with being slowed.
Update:
It is the case. Anyone can try to download a file and see for themselves it can never go above a certain speed. I see some previous reviews that mention this too. Just like I said pretty much no one other than devs knows about this.
Ticket 15039623
Odpowiedź autora
Data: rok temuHello. We're sorry to hear that, it should not be the case. Could you please update your review with the Ticket ID you’ve received from our customer support? We’ll check your inquiry and provide you with further assistance. -G.M.
2611 recenzji
Odpowiedź autora
Data: 16 godzin temuHi there! We’re glad to hear everything went smoothly and that you’re enjoying the service. Thanks for sharing your experience! -P.B.- Ocena: 5/5Autor: lipesc, 5 dni temu
- Ocena: 5/5Autor: Użytkownik Firefoksa 13197816, 8 dni temuYou can never have too much security while browsing the web.
Odpowiedź autora
Data: 8 dni temuHello and thank you for your review! We absolutely agree, staying secure online is always worth the extra layer. -Neo - Ocena: 1/5Autor: T30752, 8 dni temuCan't get this to work in firefox on any of my actual computers. Quick connect fails every time and the troubleshooting page is no help :/
Works fine on my phone.Odpowiedź autora
Data: 8 dni temuHello. We are sorry to hear that. If the connection is not possible on any of the computers, it can suggest that something may be interfering with the normal functionality of our service. Please contact our support team at support@nordvpn.com for assistance. -E.G. - Ocena: 1/5Autor: Użytkownik Firefoksa 19218143, 9 dni temu
- Ocena: 4/5Autor: Użytkownik Firefoksa 19202867, 14 dni temu
- Ocena: 5/5Autor: FeFDBi, 15 dni temu
- Ocena: 1/5Autor: centurion 2000, 18 dni temu
- Ocena: 5/5Autor: duckpond34, 20 dni temu
- Ocena: 1/5Autor: ModiMagic, 22 dni temu
- Ocena: 5/5Autor: Użytkownik Firefoksa 17999287, 24 dni temu
- Ocena: 5/5Autor: José Adriano Santos Santana, miesiąc temu
Odpowiedź autora
Data: miesiąc temuЗдравствуйте! Не могли бы вы связаться с нашей службой поддержки по адресу support@nordvpn.com? Если да, не могли бы вы дополнить свой отзыв, указав идентификатор полученного вами тикета? Мы будем рады более подробно разобраться в ситуации! -L.L.- Ocena: 5/5Autor: DiamondS68, miesiąc temu
- Ocena: 5/5Autor: Użytkownik Firefoksa 15342373, miesiąc temu
- Ocena: 5/5Autor: Azariah Itoje, miesiąc temu
- Ocena: 1/5Autor: Jaba, miesiąc temuВ россии не работает. Работало раньше если через другое расширение VPN подключить Nord. Но сейчас у меня умерло другое расширение и Nord я просто не могу запустить. Нужен другой VPN чтобы запустить этот VPN. Д - Дурка. И он у меня еще месяц оплачен, но я не могу его использовать. Будьте дружелюбнее к русским
Odpowiedź autora
Data: miesiąc temuЗдравствуйте. Мы приносим свои искренние извинения за причиненные неудобства. Подключение из России может быть сложным из-за местных ограничений. Пожалуйста, свяжитесь с нашей службой поддержки по адресу support@nordvpn.com, они помогут вам разобраться в ситуации и сделают все возможное, чтобы помочь вам. -E.G. - Ocena: 2/5Autor: sas, miesiąc temuI've been fighting with this app for 3 years. 70% of the time it's completely useless and 30% of the time it works perfectly. The people who make this app are the most amateur developers in the world. In addition to the fact that it's so slow that most of the tabs don't open, many websites block it when it's on (not because of nordvpn IP). And what's extra irritating is the daily login. Very amateur team...
Odpowiedź autora
Data: miesiąc temuHello. We apologize for all the inconvenience, this is certainly not the experience we aim to provide. If you're using the NordVPN application, please try switching between the available connection protocols and testing different servers to access the websites. If you're using the browser extension, reinstalling it might help. In any case, we recommend contacting our support team at support@nordvpn.com, they will gather the necessary details and assist you further. -E.G. - Ocena: 5/5Autor: Claudiu, miesiąc temu
Odpowiedź autora
Data: miesiąc temuHello. We're excited to leave you satisfied with our service speeds as it's of high importance to bring the best and effortless experience! If anything, please do not hesitate to reach out to us at support.nordvpn.com. -Neo- Ocena: 5/5Autor: Varemi, miesiąc temu
- Ocena: 5/5Autor: Użytkownik Firefoksa 19101199, miesiąc temu
- Ocena: 1/5Autor: noname, miesiąc temu
Odpowiedź autora
Data: miesiąc temuHello. We are sorry to hear that! Please do not hesitate to reach out to us at support@nordvpn.com with more information about this issue, and we will do our best to help you out. -N.F.