Análises de 1Password: Password Manager
1Password: Password Manager por 1Password
322 análises
Resposta do desenvolvedor
publicado há 2 anosHey Char! We're sorry you ran into trouble installing 1Password for Firefox on your tablet. If you'd reach out to us at support@1password.com we'd love to take a closer look at this and see what's happening there.Resposta do desenvolvedor
publicado há 2 anosWe're sorry for the trouble you've experienced with 1Password in the Browser here. What you've described is far from the sort of experience we expect, and we'd love to help you get things running properly if you'd reach out to us at support@1password.com- Avaliado em 1 de 5por Usuário 17814128 do Firefox, há 2 anos
- Avaliado em 1 de 5por Usuário 17812330 do Firefox, há 2 anosMonstrous and confusing pain to transfer after upgrade. 6 months of unusablity. forced to keep information old old computer.After this , post it notes look good. Cannot migrate or retrieve backed up data with proper passwords . overwrites FF password file. Horrible experience that has taken me a week to simply get bare functions returned. They do not respond to help contacts. Happy with it for 10 years , then their wheels fell off, needless complexity and unneeded "features"
Resposta do desenvolvedor
publicado há 2 anosWe’re sorry to hear you’ve run into trouble using 1Password in Firefox. If you could reach out to our team at support@1password.com, we'd be happy to work with you to resolve the issues you're experiencing - Avaliado em 1 de 5por Bob Barton, há 2 anos
- Avaliado em 1 de 5por incognitoem, há 2 anos
- Avaliado em 1 de 5por Usuário 17425478 do Firefox, há 2 anos
- Avaliado em 1 de 5por Usuário 17780621 do Firefox, há 2 anosThe new 1Password X isnt working on my firefox. I install the add-on and when i want to open it says "cant open app". I dont know what is wrong. Un-installed and re-installed multiple times, no change. This is very bad as the user experience is terrible like this.
Resposta do desenvolvedor
publicado há 2 anosThanks for leaving us a review. This definitely isn't the sort of experience you should expect with 1Password.
If you could send an email to support@1password.com, we'd be happy to work with you and get 1Password working the way it should. - Avaliado em 1 de 5por Kanchan Kumar Jha, há 2 anosfull of bugs, no sync between plugin, desktop app, mobile app. makes life hard when using this.
Resposta do desenvolvedor
publicado há 2 anosThanks for leaving us a review. This definitely isn't the sort of experience you should expect with 1Password.
If you could send an email to support@1password.com, we'd be happy to work with you and get 1Password working the way it should. - Avaliado em 1 de 5por John Hurley, há 2 anosExtension is locked -- reinstalled extension...no luck. Reinstalled 1Password app...no luck. Support appears to be nonexistent for this problem
Resposta do desenvolvedor
publicado há 2 anosThanks for taking the time to leave us a review. We’re sorry to hear your support experience was less than stellar, but we’d love to help make things right.
If you’d be willing to send an email to support+social@1password.com along with your support ID (ABC-12345-123) we’ll have someone follow up and look into what happened. - Avaliado em 1 de 5por Usuário 14518750 do Firefox, há 2 anosI began a trial for 1Password. Apparently the trial ended and I paid for a Family subscription. I don't know why because I am a widower, living alone. My four children live with their families.
I tried setting up 1Password last September 26 and found it difficult to set up and I didn't have time to play with it.
Just yesterday, Aug 3, Firefox Monitor notified me that they have found my email address in a new data breach. So I thought of trying to setup 1Password again. And now I see that I am not 'computer savvy' and see that the setup is CONFUSING AS HELL!! I want my money refunded. I need something much simpler.Resposta do desenvolvedor
publicado há 2 anosWe’re sorry to hear you had a rocky start with using 1Password 8. If you could reach out to our team at support@1password.com, we'd be happy to work with you to resolve the issues you're experiencing. - Avaliado em 1 de 5por Usuário 17764798 do Firefox, há 2 anosReally unusable extension - autofill doesn't work, doesn't login when the desktop app is open and logged in, touch ID broken, generally doesn't work. I'm a 5+ year user, and this is the least bad option for now, but I'm really looking forward to switching to anything else.
Resposta do desenvolvedor
publicado há 2 anosThanks for leaving us a review. This definitely isn't the sort of experience you should expect with 1Password.
If you could send an email to support@1password.com, we'd be happy to work with you and get 1Password working the way it should. - Avaliado em 1 de 5por Dmitry Loac, há 2 anos1Password в целом, это не софт у кусок недоразумения. После 6 версии, это просто боль и разочарование. Куда делись папки? Почему столько багов? Почему нельзя нормально импортировать записи? Почему перестала запускаться шестая версия? Могу продолжать долго и гораздо подробнее. Ухудшилось абсолютно все. И за это еще и просят подписку. Мы будет рисовать новые формочки, а вы платите, платите. Пластмассовый мир победил.
Resposta do desenvolvedor
publicado há 2 anosThanks for taking the time to leave us a review! This should be resolved in the latest version of 1Password 8 for Mac, so please make sure to check for any available updates.- Avaliado em 1 de 5por Usuário 15086224 do Firefox, há 2 anosI invited my husband to 1Password and so I was charged as a family account. It was very difficult to delete his name.
There is no one to talk to. Not even a chatbot.
1Password decided to not recognize my desktop computer today and wanted my secret key??
I want to know if all my passwords are in 1Password so I can I delete the ones on my computer.
Setting up 1Password is such a waste of my time.Resposta do desenvolvedor
publicado há 2 anosWe’re sorry to hear you had a rocky start with using 1Password 8. If you could reach out to our team at support@1password.com, we'd be happy to work with you to resolve the issues you're experiencing. - Avaliado em 1 de 5por Usuário 17242925 do Firefox, há 3 anos
- Avaliado em 1 de 5por Drone Pilot, há 3 anosKeep asking to log in the app each time I try to enter a password, and thus, despite the fact the app and extension are already logged in. UN-installing and reinstalling the extension fix the issue for a bit, but then it start all over again, asking to login again and again.
Resposta do desenvolvedor
publicado há 3 anosHey there! This definitely isn't expected behavior.
If you could send an email to support+x@1password.com, we'd be happy to work with you and get 1Password working the way it should. - 3/28: App is now stalling in a loading indicator. Look elsewhere, seems like they don't care about firefox support.
2/21: Still getting worse. Never stays in sync with desktop app so entering passcode twice. App is excruciatingly slow in firefox compared to others in doing anything.
They're compromising developer experience at the cost of consumer convenience. It's slower than previous versions, more intrusive in the most inconvenient of ways and now is just lipstick on a really bad UX. Only benefit is outside of owning your password management, they're the only ones left with security.Resposta do desenvolvedor
publicado há 3 anosHey there,
Thanks for taking the time to leave us a review!
If you send us an email at support+x@1password.com, our team would love to hear more about the things you had trouble with or didn't find quite right Resposta do desenvolvedor
publicado há 3 anosHey there,
We’re sorry to hear you had a rocky start with 1Password. If you could reach out to our team at support@1password.com, we'd be happy to work with you to resolve the issues you're experiencing.- Avaliado em 1 de 5por Usuário 14837670 do Firefox, há 3 anosIt is not possible to log into EU based accounts.
Resposta do desenvolvedor
publicado há 3 anosHey there! We're sorry to hear you're having trouble singing into .eu-based accounts. If you're still having this issue, reach out to us at support@1password.com and we'd be happy to help get things working properly again. Resposta do desenvolvedor
publicado há 3 anosThanks for taking the time to leave us a review. We're sorry to hear you're not enjoying 1Password, and we appreciate you sharing your feedback with us. If you reach out to our team at support@1password.com, we'd be happy to work with you and answer any questions or concerns you have.- Avaliado em 1 de 5por Usuário 17677976 do Firefox, há 3 anos
- Avaliado em 1 de 5por Usuário 17313780 do Firefox, há 3 anos
- Everytime Fiefox updates, this plugin stops working and I have to reinstall it.
I don't know what was changed in one of the more recent updates but it seems to be hijacking the address bar and form fields in a way that I have to click multiple times to manually enter any text. ABNOXIOUSResposta do desenvolvedor
publicado há 3 anosHey there! We're sorry for the trouble. If you completely close and re-open your browser after an upgrade as been installed, this should get things back into working order. If not, send us an email at support@1password.com and we'd be happy to get to the bottom of things with you.