Análises de 1Password: Password Manager
1Password: Password Manager por 1Password
322 análises
Resposta do desenvolvedor
publicado há 3 anosThanks for leaving us a review. This seems like it would be best suited for our Support team. If you could send an email to support@1password.com, we'd be happy to work with you and get 1Password working the way it should.- Avaliado em 1 de 5por Usuário 17626661 do Firefox, há 3 anosThey trashed my most used extension. 1Pw took a perfectly good extension and rendered it useless. Pop-up window blocks the very form items I want to complete. Show in Large Type, essential for filling in selecting character type verification now produces a much larger window that covers the fields I need to fill, cannot be moved, and disappears the moment you click off of it (it used to remain on screen until dismissed). Don't the developers actually use the product. I need to figure out how to revert to an earlier, functional version.
Resposta do desenvolvedor
publicado há 3 anosThanks for taking the time to leave us a review. We're sorry to hear you're not enjoying 1Password, and we appreciate you sharing your feedback with us. If you reach out to our team at support@1password.com, we'd be happy to work with you and answer any questions or concerns you have. - Avaliado em 1 de 5por Usuário 16500099 do Firefox, há 3 anos1Pass killed what was a great experience, replacing it with garbage.
Resposta do desenvolvedor
publicado há 3 anosThanks for taking the time to leave us a review. We're sorry to hear you're not enjoying 1Password, and we appreciate you sharing your feedback with us. If you reach out to our team at support@1password.com, we'd be happy to work with you and answer any questions or concerns you have. Resposta do desenvolvedor
publicado há 3 anosThanks for taking the time to leave us a review. We're sorry to hear you're not enjoying 1Password, and we appreciate you sharing your feedback with us. If you reach out to our team at support@1password.com, we'd be happy to work with you and answer any questions or concerns you have.- Avaliado em 1 de 5por Usuário 17590225 do Firefox, há 3 anosCan't work out what to do. Am I in 1Password or not?
Resposta do desenvolvedor
publicado há 3 anosThanks for leaving us a review. This seems like it would be best suited for our Support team. If you could send an email to support@1password.com, we'd be happy to work with you and get 1Password working the way it should. - Avaliado em 1 de 5por Usuário 17567002 do Firefox, há 3 anosI don't know what's wrong with previous version, but the new one is close to unusable to me. It asks for master password almost every time I want to use it, after spending about 5 seconds thinking whether to ask it or not.
Resposta do desenvolvedor
publicado há 3 anosHey there,
Thanks for leaving us a review! This seems like it would be best suited for our Support team. If you could send an email to support+x@1password.com, we'd be happy to work with you and get 1Password working the way it should. - Avaliado em 1 de 5por Usuário 17564955 do Firefox, há 3 anosnew extension is terrible, old extension was much better
Resposta do desenvolvedor
publicado há 3 anosHey there,
We’d love to hear your thoughts and ways in which you feel this version of 1Password in the browser can be improved.
Please send an email to support+x@1password.com so our team can discuss this. - Just doing the upgrade to v8 and nothing but problems. Finally managed to get the extension installed and the icon showing up in the toolbar.
HOWEVER, 1Password does not let me use it without turning off "Never remember history" and/or "Always use private browsing mode". Never had this issue before so unsure why now, and can't seem to get an answer or solution from 1Password support.
Seems crazy to me that all of a sudden I have to give up privacy and browsing preferences to be able to use this program. Deal breaker for me so I'm hoping support can help in the end.Resposta do desenvolvedor
publicado há 3 anosHey there,
1Password for Firefox needs the ability to write to the local database to store data. If Firefox is configured to always launch in Private Browsing mode, then 1Password doesn't have the ability to write to that local database.
If you'd like to use 1Password in Firefox as well as browse in Private Browsing mode, configuring Firefox to not open in Private Browsing mode automatically, then manually launching a Private Browsing window would be your best bet. You can configure 1Password to be allowed in Private Browsing mode in the extension settings page. Resposta do desenvolvedor
publicado há 3 anosHey there,
We’d love to hear your thoughts and ways in which you feel this version of 1Password in the browser can be improved.
Please send an email to support+x@1password.com so our team can discuss this.- Avaliado em 1 de 5por Usuário 17538241 do Firefox, há 3 anos
- Avaliado em 1 de 5por Granoblastic Man, há 3 anosConstant issues all weekend starting 8/20. "Failed to load vault. ClientError: Failed to read response as "json""
Resposta do desenvolvedor
publicado há 3 anosHey there! Thanks for leaving us a review!
This seems like it would be best suited for our Support team. If you could send an email to support@1password.com, we'd be happy to work with you and get 1Password working the way it should. - Avaliado em 1 de 5por Usuário 14402247 do Firefox, há 3 anosI've been locked out of 1Password for 5+ days after an seemingly innocent upgrade. I have been unable to retrieve pwds or login on my iPhone and so called customer service has not even recognized the problem.
Excellent program until something goes wrong, then horrible, NON-EXISTENT, boilerplate customer service.Resposta do desenvolvedor
publicado há 3 anosHey there!
We’re sorry to hear your support experience was less than stellar, but we’d love to help make things right. If you’d be willing to send an email to support+social@1password.com along with your support ID (ABC-12345-123) we’ll have someone follow up and look into what happened. - had to reinstall the extension on a fresh profile, and, o boy: 1pass does no longer give the usable functionality of days past: I do have expressively click on the 1pw extension in the bar and enter User/PW credentials, no fingerprint (as before), no direct popup near the formfields - pure just frustration.
So, decided to migrate all away from this stumbling fumbling frency... It used to be cool and nice, but UX just declined downhill with 1pass!Resposta do desenvolvedor
publicado há 3 anosHi there,
We’d love to hear your thoughts and ways in which you feel this version of 1Password in the browser can be improved.
Please send an email to support@1password.com so our team can discuss this. - Avaliado em 1 de 5por Usuário 13217247 do Firefox, há 3 anosUpgraded to 1Password 8 and this extension. The extension never loads, just spins to oblivion. I'll probably be reverting to 7 and the (desktop required) version of the extension.
Resposta do desenvolvedor
publicado há 3 anosHey,
I’m sorry to hear of the difficulty you are having with 1Password in your browser, it sounds like it may be having a hard time connecting with your 1Password app.
Can you give your computer a complete restart and if this doesn’t help then drop an email to support+x@1password.com where our team can assist further.
Thank you! Resposta do desenvolvedor
publicado há 3 anosHi there,
I’m sorry to hear of the trouble you are having with 1Password in your browser.
Please can you send an email to support+x@1password.com where our team will be able to help get things working as they should be.
Looking forward to hearing from you.Resposta do desenvolvedor
publicado há 3 anosHi there,
I’m sorry to hear you are having difficulty installing 1Password in your browser.
Please can you send an email to support+x@1password.com where our team will be able to help get things working as they should be.
Thank you!- Avaliado em 1 de 5por Usuário 17488025 do Firefox, há 3 anos
- Avaliado em 1 de 5por Usuário 15492987 do Firefox, há 3 anos
Resposta do desenvolvedor
publicado há 3 anosHey there,
I’m sorry to hear you are having trouble. It sounds like you may need to adjust your auto lock settings which can be done within your 1Password desktop app: https://support.1password.com/auto-lock/#manage-auto-lock-in-the-1password-app.
If you continue to have difficulty please drop an email to support+x@1password.com where our team will be able to assist.
Thank you for using 1Password.- Avaliado em 1 de 5por fomartelan, há 3 anosI use multiple browsers. I hate having to sign in on ever browser when I have the desktop app. This is the whole reason I've stayed with 1password when my job gives me a free lastpass account.
Resposta do desenvolvedor
publicado há 3 anosHey,
It sounds like the connection to automatically unlock your extension with the desktop app isn't working as expected.
If you shoot us an email at support+x@1password.com we should be able to get you back up and running. - Avaliado em 1 de 5por Usuário 14768940 do Firefox, há 3 anosUpdated version of settings prevents me from full screen view of my logins!!! Why are you always changing stuff?
I asked you this once myself and received an email about using ios, when i specifically said Firefox & windows.Resposta do desenvolvedor
publicado há 3 anosHi there,
I’m sorry to hear of the trouble you are having with 1Password in your browser.
I’d like to further understand the functionality you are after so I can best advise. Can you please drop an email to support+x@1password.com where our team will be able to assist.
Looking forward to hearing from you. - Avaliado em 1 de 5por Usuário 17129440 do Firefox, há 3 anosDoesn't work with paied perpetual license of 1Password 6. Old versions are hard, if not impossible to find :(
Here's a link to the latest working v6 extension: https://app-updates.agilebits.com/product_history/OPX4Resposta do desenvolvedor
publicado há 3 anosHi there,
In order to use 1Password in your browser with a standalone license you will need to install the classic version of 1Password in your browser. Here is the link to install this: https://support.1password.com/cs/1password-classic-extension/.
You might also be interested to know that we’re currently trading in standalone licenses and we are offering generous discounts on 1Password memberships to users who have been using our licensed version of 1Password. Please drop an email to support@1Password if you would like to discuss this.
Thank you :) Resposta do desenvolvedor
publicado há 3 anosHi there,
We’d love to hear your thoughts and ways in which you feel this version of 1Password in the browser can be improved.
Please send an email to support@1password.com so our team can discuss this.
Looking forward to hearing from you.