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Análises de 1Password: Password Manager

1Password: Password Manager por 1Password

3,9 de 5 estrelas
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322 análises
  • por RM, há 3 anos
    Not easy or convenient, wasted my time downloading all my vital/private information; to not be able to call upon it. Also doesn't support multiple accounts across multiple platforms, i.e: Yahoo,G-mail,Hotmail... syncing is a problem, trying to use the app from multiple devices is a nightmare.

    Resposta do desenvolvedor

    publicado há 3 anos
    Hi there,

    I apologize for the trouble you have been experiencing using 1Password.

    Our team can definitely help to get things working across all of your devices. Please email support@1password.com where we can further assist.

    Looking forward to hearing from you.
  • por penguin5555, há 3 anos
    Does not allow searching for sites to use. Hard to use and removes nearly everything. Going back to version 7 as 8 is useless and should be shutdown and re-worked.

    Resposta do desenvolvedor

    publicado há 3 anos
    Hi there,

    I’m sorry to hear you are having trouble with the latest version of 1Password.

    Please drop an email to support+x@1password.com and our team can best advise.

    Looking forward to hearing from you :)
  • por Usuário 14739282 do Firefox, há 3 anos
    Latest version of 1password and Firefox extention is not working correctly. Quick Access is not friendly and not seemless...back to copy pasting credentials again...sigh

    Resposta do desenvolvedor

    publicado há 3 anos
    Hi there,

    Thanks for your review.

    It definitely sounds like things aren’t working as they should be, I’m sorry for the trouble.

    Please send an email to support+x@1password.com where our team will be able to help you.

    Looking forward to hearing from you.
  • por wawariors, há 3 anos
    Extension not opening

    Resposta do desenvolvedor

    publicado há 3 anos
    Hey,

    I’m sorry to hear you are having trouble with 1Password in your browser. Can you give your computer a complete restart for me and if this doesn;t improve things drop an email to support+x@1password.com where our team will be able to further assist.

    Thanks for using 1Password :)
  • por Dreadolph, há 3 anos
  • por Usuário 15205687 do Firefox, há 3 anos
    does not work. keeps stating I need Firefox but I have it

    Resposta do desenvolvedor

    publicado há 3 anos
    Hey,

    I’m sorry to hear you are having trouble with 1Password in your browser. Could you please drop an email to support+x@1password.com so our team can help get to the bottom of things and get things working as they should be for you.

    Looking forward to hearing from you :)
  • por pbfred, há 3 anos
    just a teeny bit less than useless. very sloppy coding. does not work on firefox. period. dont even try. easier to milk a chicken that ismore productive.

    Resposta do desenvolvedor

    publicado há 3 anos
    Hi there,

    I’m sorry to hear of the trouble you are having with 1Password in your browser.
    Please send us an email to support+x@1password.com where our team can help get to the bottom of things.

    Looking forward to hearing from you :)
  • por Usuário 14564543 do Firefox, há 3 anos
    Requires the desktop app and "Exchange messages with programs other than Firefox". Never use an extension that requires this permission. The extension needs to stand on its own feet. I don't want to run the stupid desktop app constantly on my computer.

    Resposta do desenvolvedor

    publicado há 3 anos
    Hey there,

    The latest version of 1Password in the browser can run independently without the need to install the desktop app. You can install it from here: https://addons.mozilla.org/en-GB/firefox/addon/1password-x-password-manager/

    If you continue to have trouble please drop an email to support+x@1password.com where our team can further assist.
  • por Rob Seib, há 3 anos
    Continuous Sync problems. Extension randomly stops syncing with vault and even uninstalling and reinstalling does not sync it. Upon contacting support, they had me do a whole rigmarole with settings and log out and in, and it started syncing temporarily and then stopped again. Just give us a sync button.

    When I log into the extension it opens the web vault and requires me to log into that as well. Sometimes even requires a third login to the desktop app. Requires a log in every time I edit an entry.

    Resposta do desenvolvedor

    publicado há 3 anos
    Hi Rob,

    Thanks for the review.

    I’m sorry to hear you are having issues with auto lock. Please send an email to support+x@1password.com and we’ll help to make sure everything is working as it should be and amend the necessary settings.

    Looking forward to hearing from you.
  • por alexyalunin, há 3 anos
  • por Luis, há 3 anos
  • por Blarrg, há 3 anos
    Buggy and difficult to use.

    Resposta do desenvolvedor

    publicado há 3 anos
    Hi there,

    I’m so sorry to hear you are having trouble using 1Password in your browser.

    Please email us all the details to support+x@1password.com and we’ll help you get things up and running again as soon as possible.

    Looking forward to hearing from you.
  • por pol, há 3 anos
    Extension is slowly ossifying as they no longer care about their core product.
  • por pottmi, há 3 anos
    This extension is for use with a membership but 1password directs people to this extension for use with their desktop app. They have now hidden the extension for use with the desktop app. 1password seems to have turned into some click bait company.

    Resposta do desenvolvedor

    publicado há 3 anos
    Hi there,

    If you still have local vaults in the desktop app, you’ll want to install 1Password Classic in your browser instead: https://support.1password.com/cs/1password-classic-extension/

    We are currently trading in standalone licenses and are offering generous discounts on 1Password memberships to users who have been using our licensed version of 1Password. Please drop an email to support@1password.com so our team can discuss the benefits :)
  • por Usuário 17311319 do Firefox, há 3 anos
    Doesn't work with perpetual licenses

    Resposta do desenvolvedor

    publicado há 3 anos
    Hey,

    You are correct, In order to use 1Password in your browser with a standalone license you will need to install the classic version of 1Password in your browser: https://support.1password.com/cs/1password-classic-extension/.

    We are offering generous discounts on 1Password memberships to users who have been using our licensed version of 1Password. Please drop an email to support@1password.com so our team can provide you with more details :)
  • por Usuário 17287345 do Firefox, há 3 anos
    Doesn't work on my Mozilla browser. Can see only button "open 1Password" and nothing happens when I click on it

    Resposta do desenvolvedor

    publicado há 3 anos
    Hey,

    Sorry to hear you’re experiencing issues with the extension. Does the issue persist even after you restart the computer?

    If so, please email us all the details to support+x@1password.com and we’ll help you get things up and running again as soon as possible.

    Looking forward to hearing from you.
  • por aquibf, há 3 anos
    Does not work in safe browsing mode. The application on Windows is reduntant and never has been of any use.

    Resposta do desenvolvedor

    publicado há 3 anos
    Hi there,

    When Firefox is set to run in private browsing mode it completely prevents our extension from being able to write files into Firefox's local storage, which is a requirement in order for the extension to be able to establish your 1Password account and your database in the browser.

    You can still open and use private browsing windows manually, which will allow you to enjoy both worlds - you can enjoy a more private and secure browsing session, while still having 1Password operational in your browser 😊

    If you have any questions, we’d love to elaborate. Please drop an email to support@1password.com and we’ll be happy to help.
  • por Usuário 15815334 do Firefox, há 3 anos
    Requires me to sign in to my 1Password account separately from the 1Password Windows app I already have on Windows. Also have to sign in again on Edge, etc. Are you kidding me? They can't talk to each other??? And you have to sign in every time you open the browser. Plus the add-on disappears randomly. Epic fail.

    Resposta do desenvolvedor

    publicado há 3 anos
    Hi there,

    We’re sorry to hear you’re experiencing issues with 1Password in your browser.

    It sounds like there might be something that is breaking the integration between the extension and your 1Password app.

    We’d love to help you with it though! Please email us all the details to support+x@1password.com and we’ll get you up and running in no time :)

    Looking forward to hearing from you.
  • por Usuário 16520826 do Firefox, há 3 anos
    Horrible customer service. No live help nor chat feature to help.

    Resposta do desenvolvedor

    publicado há 3 anos
    Hey,

    As much as we would love to, we don’t offer live chat support at this time. We offer excellent email support and we find this more efficient as we are able to point users to the correct guides and list all the steps needed.

    Please drop an email to support@1password.com if there is anything we can help with at all!
  • por Usuário 17232225 do Firefox, há 4 anos
  • por LauGau, há 4 anos
    The extension is getting worse and worse :
    - No more ability to unlock automatically the extension if the desktop app is unlocked.
    - No more ability to do a quick edit on the extension anymore.
    - No more sync between browsers..
    - No more edit in the (not anymore native) app..
    - Still no TouchID unlock...

    I paid a premium for this service because it's was more convenient then the free ones... If it's not the case anymore, I don't see why I should still paying for that.

    I also wish to be able to create my own "item type" but, please get right with the basics first...

    Resposta do desenvolvedor

    publicado há 4 anos
    Hey there,

    We’re sorry to hear you are experiencing issues, it definitely sounds like things aren’t working as they should be.

    We’d love to investigate the issues you are having and help you get things working as soon as possible.

    Can you please email us the details to support+x@1password.com so we can get all the info and troubleshoot this with you?

    Thank you kindly.
  • por Gary Griffeth, há 4 anos
  • por BarrtyG, há 4 anos
  • por Usuário 15240591 do Firefox, há 4 anos
    Not working any longer

    Resposta do desenvolvedor

    publicado há 4 anos
    Hey there,

    Sorry to hear you’re having an issue with the extension. We’d love to help you get things working properly!

    Please email us all the details to support+x@1password.com and we’ll help you get things sorted out as soon as possible.
  • por Usuário 14097670 do Firefox, há 4 anos
    Latest version, 2.1.4, broke the Firefox extension. The 1PW extension will not open at all.

    Resposta do desenvolvedor

    publicado há 4 anos
    Hey there,

    Sorry to hear you’re having an issue with the extension. We’d love to help you get things working though!

    Please email us all the details to support+x@1password.com and we’ll help you get things sorted out as soon as possible.