Análises de 1Password: Password Manager
1Password: Password Manager por 1Password
323 análises
Resposta do desenvolvedor
publicado há 4 anosHey tomas238,
Sounds like an issue we can help you troubleshoot in order to get things running smoothly!
Please do email us all the details to support+x@1password.com and we’ll be happy to help.- Avaliado em 1 de 5por Usuário 17009816 do Firefox, há 4 anosDoes not work with desktop app. Turning on integration does not connect. None of the troubleshooting steps work. Classic version is still available, thank goodness. https://support.1password.com/cs/1password-classic-extension/
Resposta do desenvolvedor
publicado há 4 anosHey there,
We’d be happy to help you get the new extension working with your desktop app!
Please feel free to email us all the details to support+x@1password.com so we can investigate why things are not working as expected and how to fix it.
Looking forward to hearing from you! Resposta do desenvolvedor
publicado há 4 anosHey Francis,
We’d love to help you troubleshoot this and get things working properly!
Please email us all the details to support+x@1password.com and we’ll help you get this sorted.
The 1Password team.- 1Password has started to interfere with basic fill fields that have drop-down or accordion expansion functionality. For example, if you got to https://www.sonic.com and type into the address field, it gives you options to pick from. However, the 1Password dialogue box pops up and prevents you from both reading the first few options and from making an actual selection. This is infuriating, and it now happens CONSTANTLY. Modern web apps frequently force you to make a valid selection from their lists rather than letting you fill in whatever you want, and not being able to read those lists, let alone make a selection, renders 1Password completely unusable because it interferes with basic web browsing functionality. Please fix this ASAP. As it stands I'm already planning on going back to LastPass once my 1Password subscription runs out. It was already annoying that I couldn't do something as basic as update the parameters for auto-generated passwords in the dialogue box. Now that same under-featured dialogue box is preventing me from doing something simple like filling in an address field.
Resposta do desenvolvedor
publicado há 4 anosHey JT,
You can easily dismiss 1Password’s suggestion if it is blocking your view by pressing the ESC key on your keyboard or by clicking the little 1Password icon on the right side of the field. That would allow you to see whatever is behind it easily.
Thank you for providing that website as an example. 1Password does suggest identity items there that will allow you to fill your address in a jiffy, but we can definitely understand if you’d rather manually input your details here.
Another suggestion we can make is that you go into the extension’s settings page and turn off the “Show autofill menu on field focus”, which will prevent 1Password from showing up on its own in every field. That might enhance your experience.
As for the issue with changing the auto-generated password parameters - you can definitely do that too! Click the extension on the top right corner of your browser to open it, select the big PLUS icon to reveal the menu and choose the “Password Generator”.
While in the generator, change the password type from “Smart Password” to “Random Password”, adjust the recipe as you see fit and when you’re happy with it, make it the default recipe for suggestions. Then 1Password will always suggest passwords based on the recipe you set up!
I hope you’ll find all of the above helpful. If you have any other issues or simply would like to learn more tips and tricks, feel free to email us to support+x@1password.com and we’ll be happy to help! - I've been using 1Password for years and years. The way it now hijacks my autofill in Firefox has made it unusable. I have to disable it to get it to stop - which is the worst.
Please add an option to use my Firefox autofill, but allow the add-on to be enabled. It's bonkers that I can't do this.Resposta do desenvolvedor
publicado há 4 anosHey bogart27,
While 1Password was never intended to use alongside another password manager such as your browser’s built-in autofill, you can definitely still work with both if you’d like!
Simply right click the extension’s icon on the top right corner of your browser and select “Settings”, then in the settings page turn off the “Make 1Password the default password manager”. That will allow you to turn on Firefox’s autofill.
In addition, We’d recommend disabling the “Show autofill menu on field focus” option as well, so 1Password’s suggestions won’t block your browser’s autofill suggestions.
If you require further assistance with this, please do email us to support+x@1password.com - Avaliado em 1 de 5por Usuário 16992426 do Firefox, há 4 anosHate the new version. I don't want to log in to the 1password website. I don't want the plug-in to spawn a new tab. Hoping the old version still works...
Resposta do desenvolvedor
publicado há 4 anosHey there,
If you have the 1Password desktop app installed, and have a 1Password.com account in it, you don’t need to log into the website or spawn a new tab.
The extension will only spawn a login tab if it can’t find the desktop app. In case you do have the app installed, feel free to email us so we can troubleshoot this with you.
support+x@1password.com - Avaliado em 1 de 5por Usuário 16988407 do Firefox, há 4 anosRequires account to use which makes it useless for local 1Password app.
Resposta do desenvolvedor
publicado há 4 anosHey there,
This extension always required an account as it connects to our servers instead of reading data from the desktop app. There are quite a few advantages to that, including the ability to use the extension even if you don’t have the desktop app installed at all!
If you still have local vaults in the desktop app, you’ll want to install 1Password Classic in your browser instead: https://support.1password.com/cs/1password-classic-extension/ - Avaliado em 1 de 5por Usuário 16919837 do Firefox, há 4 anos
- Avaliado em 1 de 5por Ken Amazing, há 4 anosThis version simply doesn't work. Install, make sure permissions are all granted and click the 1password button. Nothing happens.
Installed the "Classic" version (https://support.1password.com/cs/1password-classic-extension/) and everything works fine.Resposta do desenvolvedor
publicado há 4 anosHey Ken,
We’d love to troubleshoot this issue with you so you can enjoy the new extension and all of its outstanding features!
Please email us all the details of the problem to support+x@1password.com and we’ll gladly help you sort this out as soon as possible! Resposta do desenvolvedor
publicado há 4 anosHey Tone,
Sorry to hear you’re not liking the new extension. We’re sure we can improve your experience and help with any missing features you refer to.
Please email us all the details to support+x@1password.com and we’ll gladly help as best we can!- Avaliado em 1 de 5por Usuário 16950451 do Firefox, há 4 anosCan't log in. Every time it thinks that the data is wrong. I have also copied and pasted all the data.
This "new" login process is confusing. Supposedly the account has already been added.Resposta do desenvolvedor
publicado há 4 anosHey there,
If you’re having issues logging into your account or any of the 1Password apps, please email us to support@1password.com and we’ll gladly help you get things set up with your 1Password!
We hope to hear from you soon.
The 1Password team. - Can only see a few items saved online at 1Password, but none of my thousands of logins saved in standalone vaults at Dropbox, like I used to be able to do and without anything to fill in it is worth nothing to me. The old extension can only open links in the default browser and not in the browser where it is installed ... eh
Resposta do desenvolvedor
publicado há 4 anosHey eyeless,
If you have standalone vaults, you’ll want to use 1Password Classic instead: https://support.1password.com/cs/1password-classic-extension/
If you open and fill from the extension itself, it should open the website in the browser it is in and not in the default browser.
In case you’re still having issues, we’d love to help you out! Send us an email to support+x@1password.com - Hi there, I have been having a persistent problem with the firefox version of the browser plugin for weeks - I click on the lock icon in my top bar, or the "unlock" button that pops up when I try to enter form data, and...nothing happens. It totally hangs and I can't use the extension at all.
I notice that other users were asked to include their console data; I am pasting mine here in case that's helpful.
👋 Initializing 1Password background.js:2:1850324
channel: stable
version: 2.0.4
build: 20166 (89.0)
browser: Firefox (89.0)
os: MacOSX (10.15) background.js
WASM: Initializing. Log Level: Info 1.js
💫 Looking for desktop app com.1password.1password background.js
📤 Sending message to native core background.js
Desktop app port disconnected. Error: None background.js
💫 Looking for desktop app com.1password.1password7 background.js
📤 Sending message to native core background.js
📥 Received message from native core background.js
👍 Finished initializing 1Password background.js
📤 Sending message to native core background.js
Unchecked lastError value: Error: Could not establish connection. Receiving end does not exist. background.js:2
Unchecked lastError value: Error: Could not establish connection. Receiving end does not exist. 2 background.js:2
📥 Received message from native core background.js
Unchecked lastError value: Error: Could not establish connection. Receiving end does not exist. 13 background.js:2
Unable to add secondary user from account xxx background.js
We have attempted to add and unlock 0 accounts of the total 1 unlocked accounts from the Desktop app. background.js
Unchecked lastError value: Error: Could not establish connection. Receiving end does not exist. 12 background.js:2
Unchecked lastError value: Error: Could not establish connection. Receiving end does not exist. background.js:2
Unchecked lastError value: Error: Could not establish connection. Receiving end does not exist. background.js:2
Unchecked lastError value: Error: Could not establish connection. Receiving end does not exist. background.js:2
Unchecked lastError value: Error: Could not establish connection. Receiving end does not exist. background.js:2
Unchecked lastError value: Error: Could not establish connection. Receiving end does not exist. 54 background.js:2
📤 Sending message to native core background.js
📥 Received message from native core <1301566945> background.js
AbortError: The operation was aborted.
details.responseHeaders is undefined heuristicblocking.js:552
Content Security Policy: Couldn’t parse invalid host 'wasm-eval' 2
📤 Sending message to native core background.js
📥 Received message from native core background.js
📤 Sending message to native core background.js
📥 Received message from native core background.jsResposta do desenvolvedor
publicado há 4 anosHey MeganK,
Thanks for reporting this and the log.
It looks like there might be a couple users from the same account trying to be added there, if you shoot us an email at support+x@1password.com so we can get you sorted.
Until then, you can go into the extension’s settings page and turn off “Integrate with 1Password app” to disable the app integration. - Anfangs hat das 1Passwort-AddOn recht gut funktioniert. Leider wird es immer schlechter und schlechter. Da das Plugin nicht mehr mit der Destkop-App kommuniziert, muss man das Passwort immer zweimal eingeben und das Plugin ist nicht in der Lage Touch-ID zu nutzen. Warum 1Password sich entschieden hat immer unsicher und unkomfortabler zu gestalten ist nicht wirklich nachvollziehbar.
Resposta do desenvolvedor
publicado há 4 anosHallo,
wir helfen Ihnen gerne, alles richtig zu machen. Bitte senden Sie uns eine E-Mail an support+x@1password.com mit allen Details und wir werden die Fehlerbehebung dort fortsetzen. - Avaliado em 1 de 5por Usuário 15107644 do Firefox, há 4 anosIt does not work! It never opens! I have to login to 1p...d and copy/paste required info!
Resposta do desenvolvedor
publicado há 4 anosHey there,
Sorry to hear you’re having troubles with 1Password.
We’d be happy to help you get this sorted out! Please send us all the details to support+x@1password.com and we’ll get back to you as soon as possible. - The new update makes 1Password unusable in-browser and 95% of the time it doesn't even work (the icon shows as locked, clicking on the icon just shows an infinite 'Loading' box).
Revert to the old version and I will give 5 stars but this latest version is making me want to stop paying you hundreds of dollars and move to a better service that actually tests updates before releasing them.Resposta do desenvolvedor
publicado há 4 anosHey Scontoni,
Sorry to hear you’re having troubles with the extension.
We’d like to investigate and resolve the issue with you. Can you please grab the extension’s log while it is stuck or loading and send it over to support+x@1password.com? Here’s how to grab the log: https://support.1password.com/cs/extension-console-log/ - Avaliado em 1 de 5por Capital one, há 4 anos
Resposta do desenvolvedor
publicado há 4 anosHey Gamarala,
We’d like to investigate the issue you’ve described here and help you get things working.
Please email us all the details (and some screenshots if possible) to support+x@1password.com so we can help you sort this out.- Avaliado em 1 de 5por Usuário 16910394 do Firefox, há 4 anos
- Avaliado em 1 de 5por Usuário 16821514 do Firefox, há 4 anosDo you guys test anything before you release it? Seriously. A blind monkey writes more usable code. Extensions are supposed to make the user experience easier with fewer steps and more reliable interactions. This latest "upgrade" is none of those things.
Resposta do desenvolvedor
publicado há 4 anosHey there,
If you are experiencing issues with 1Password in your browser, we’ll be more than happy to help you troubleshoot it and get things working properly.
Please email us all the details to support+x@1password.com so we can investigate the issue(s) you are having and provide you with solutions. - Avaliado em 1 de 5por Usuário 15160276 do Firefox, há 4 anosThe 1Password extension no longer works. 1Password is trying to move long-time users to a subscription model we NEVER asked for. Time to move on to a new password manager.
Resposta do desenvolvedor
publicado há 4 anosHey there,
This extension only works with a 1Password membership account. If you have a standalone license and local vaults, please use 1Password Classic instead: https://support.1password.com/cs/1password-classic-extension/
1Password Classic still works as you are used to and expect from 1Password for standalone license users Resposta do desenvolvedor
publicado há 4 anosHey CassieA,
That doesn’t sound right. Can you please email us all the details to support+x@1password.com so we can investigate and troubleshoot this with you?
Thank you kindly.- Avaliado em 1 de 5por Carlo Licciardi, há 4 anosDoes not load passwords saved on DropBox
Update:
1Password reached out saying I have to download another extension. This is a bad product. They are trying to force their previous customers to their subscription model. In order to do that they are making our life complicated.
1 starResposta do desenvolvedor
publicado há 4 anosHey Carlo,
This extension only loads vaults from a 1Password.com account. If you have a Dropbox vault, you’ll need the 1Password Classic extension instead: https://support.1password.com/cs/1password-classic-extension/ - Ever since the v2.0 update I get stuck on the Loading... after entering my password. This lasts quite a while. A restart of the browser seems to get it working again but it's very annoying when you're trying to get logged in somewhere and it hangs like this. v1.x 1Password X was fluid and fast, this is a major regression in usability.
Resposta do desenvolvedor
publicado há 4 anosHey Chris,
We’d like to investigate and help you get things working properly.
Would you mind emailing us all the details to support+x@1password.com , alongside the extension’s log after it hangs? Here’s how to get the extension’s log: https://support.1password.com/cs/extension-console-log/