Análises de NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox por NordVPN
Análise de Usuário 15467501 do Firefox
Avaliado em 2 de 5
por Usuário 15467501 do Firefox, há 6 anosOn one hand, Nord is the very best for VPN. I adore these folks and keep renewing my 3 year subscription. I will remain loyal as long as I'm able because Nord cares a lot about our privacy, and being based in Switzerland allows them to accomplish that in the many ways they lead on.
On the other hand, the performance over the past 1 year has become almost unbearable on both iOS and Linux. Linux app has stopped working altogether, so I've resorted to this lightweight Firefox extension. It was working fine for a couple of months, and now the "search" for new servers function is broken and just spins its wheels, leaving me only able to join the last 3 countries I successfully accessed.
That wouldn't be so bad except that now the app will start as connected, but with me logged out. The server won't allow me to load any content online, and won't allow me to login with my credentials. And since there is no disconnect button - it will spin its wheels, not allowing me to login, which is required to access the "disconnect" button. So literally the only way to disconnect is to remove the extension entirely and reinstall.
May I suggest a disconnect button be added, whether or not a person is logged in? *please?*
Don't get me started on iOS, tech support tells me it's working fine and have stopped answering my e-mails, I've had to remove it from my phone otherwise it takes my phone over 90 seconds to access any data through vpn every time I unlock my phone.
(Just to clarify, for many years all of these funtions on all platforms worked FLAWLESSLY. Like a dream. I'm hanging in there with you because of your glory days Nord)
You were the king Nord, we were a dream team, what happened? I'm not switching until I literally have to due to functionality - it disappoints me that such a thing has gone from looking absurd as of 2018, to almost inevitable in 2020.
On the other hand, the performance over the past 1 year has become almost unbearable on both iOS and Linux. Linux app has stopped working altogether, so I've resorted to this lightweight Firefox extension. It was working fine for a couple of months, and now the "search" for new servers function is broken and just spins its wheels, leaving me only able to join the last 3 countries I successfully accessed.
That wouldn't be so bad except that now the app will start as connected, but with me logged out. The server won't allow me to load any content online, and won't allow me to login with my credentials. And since there is no disconnect button - it will spin its wheels, not allowing me to login, which is required to access the "disconnect" button. So literally the only way to disconnect is to remove the extension entirely and reinstall.
May I suggest a disconnect button be added, whether or not a person is logged in? *please?*
Don't get me started on iOS, tech support tells me it's working fine and have stopped answering my e-mails, I've had to remove it from my phone otherwise it takes my phone over 90 seconds to access any data through vpn every time I unlock my phone.
(Just to clarify, for many years all of these funtions on all platforms worked FLAWLESSLY. Like a dream. I'm hanging in there with you because of your glory days Nord)
You were the king Nord, we were a dream team, what happened? I'm not switching until I literally have to due to functionality - it disappoints me that such a thing has gone from looking absurd as of 2018, to almost inevitable in 2020.
Resposta do desenvolvedor
publicado há 6 anosHello. Sorry to hear that you've experienced issues while using our service. We'd ask you to update your review with the Ticket ID that you've received after contacting our customers' support team, for us to check how was your inquiry handled on our end and escalate the matter afterward. Thank you!
2.644 análises
- Avaliado em 5 de 5por kalm, há 10 dias
- Avaliado em 5 de 5por thmaster123, há 16 dias
- Avaliado em 1 de 5por Dragon_fly_77, há 18 dias
- Avaliado em 1 de 5por Dev, há 21 diasI rarely use nordvpn but whenever i tried to use it via firefox extension it doesn't work, what a waste of money this service has been, I am cancelling my account and advise people reading this review to not waste your money on a vpn service that doesn't work.
Resposta do desenvolvedor
publicado há 21 diasHello. Our apologies for the negative experience. May we ask if you've tried contacting our customer support team to find out what could be causing the issue? We strongly advise you to reach out to them. Our team is ready to help 24/7 at support.nordvpn.com. Stay safe! -Neo Resposta do desenvolvedor
publicado há 22 diasHello. We are very sorry to hear of your displeasure. Our team would like to find out the reason behind the low score! Could you send us a message at support.nordvpn.com? In case of any issues, we'd be happy to help! -N.F.- Avaliado em 5 de 5por Usuário 18049869 do Firefox, há um mês
- Avaliado em 1 de 5por thejammonster, há um mêsI (regrettably) already paid for your service, STOP ADVERTISING a dozen other services every time I connect my VPN
Resposta do desenvolvedor
publicado há um mêsHello. We apologize if our notifications caused you any inconvenience. Your feedback is valuable to us and it will be transferred directly to the responsible team. -L.L. Resposta do desenvolvedor
publicado há um mêsЗдравствуйте! Не могли бы вы, пожалуйста, уточнить, что именно у вас не получилось? Мы с удовольствием вам поможем, но нам нужна дополнительная информация. -L.L.Resposta do desenvolvedor
publicado há um mêsHello. We’re sorry to hear about the issues with the app! Could you please contact our team at support@nordvpn.com? They will gather the necessary information to assist you, ensuring that you can also use the app. -E.G.- Avaliado em 3 de 5por Usuário 18923947 do Firefox, há um mêsdie Funktion an sich ist ganz gut aber jetzt werden nach einer Zeit im geöffnten Firefox, die Seiten nicht mehr geladen. wenn man die Verbindung kurz ausschaltet kann man die Seiten wieder laden.
Resposta do desenvolvedor
publicado há um mêsHallo! Wir entschuldigen uns für etwaige Unannehmlichkeiten. Wenn Sie derzeit die Kill-Switch-Funktion in den Erweiterungseinstellungen aktiviert haben, können Sie versuchen, sie zu deaktivieren, um zu überprüfen, ob das Problem dadurch behoben wird. Sollte das Problem weiterhin bestehen, wenden Sie sich bitte per Live-Chat oder E-Mail an support.nordvpn.com an unseren Support, um weitere Unterstützung zu erhalten! – Neo - Avaliado em 5 de 5por Usuário 18359664 do Firefox, há um mês
- Avaliado em 5 de 5por Viktor Fulop, há um mês
Resposta do desenvolvedor
publicado há um mêsHello! We are sorry to hear about the displeasure. Could you describe the issues you had with our services with some more information? We are here to help you out! -L.L.- Avaliado em 5 de 5por valter, há 2 meses
- Avaliado em 5 de 5por Usuário 14900131 do Firefox, há 2 meses
- Avaliado em 1 de 5por Hajnalka, há 2 meses
- Avaliado em 5 de 5por VAL, há 2 meses
- Avaliado em 4 de 5por GamePlayer547, há 2 mesesUnfortunately you may have to sacrifice usefulness in a website here and there -- but well worth it with all the surveillance going on nowadays.
Resposta do desenvolvedor
publicado há 2 mesesHi there, thank you for sharing your thoughts! If you ever run into difficulties accessing certain websites, our support team at support.nordvpn.com will be glad to walk you through possible solutions and help you get the most out of the service. -P.B. - Avaliado em 1 de 5por Usuário 13982453 do Firefox, há 2 meses
Resposta do desenvolvedor
publicado há 2 mesesHello. While our VPN service requires a subscription, we offer a 30-day money-back guarantee for all plans bought through our website at nordvpn.com/pricing/. Feel free to try our services, and if you have any concerns, reach out to us at support.nordvpn.com. -D.I- Avaliado em 5 de 5por Tooltivity.com, há 2 mesesAt Tooltivity.com, we manually test productivity browser extensions and provide honest and detailed reviews.
NordVPN received an impressive rating of 8.9 in our tests. In our evaluation, we considered the categories of features, design, ease of use, security & privacy, value for money and performance. You can find the full test report here:
tooltivity.com/extensions/nordvpn