Análises de NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox por NordVPN
611 análises
- It's a total disaster. Neither addon or app does not work at all. I'm pressing the button, trying to login and nothing pops up. Looks like a stub for an app, but not the app itself. I tried to reinstall the addon and it didn't help. I went to the tech support instead and they are ignoring me for more than 24hrs. Their desktop app also worked for first 2-3 months (while money back is available I guess) and then stopped. Online support is still ignoring me.
UPD: I haven't received the ID. I was ignored by support. TotallyResposta do desenvolvedor
publicado há 3 anosHello. Could you please update your review with the Ticket ID you’ve received from our customer support? We will check your inquiry and provide you with further assistance. Thank you. -Neo - Avaliado em 1 de 5por Paweł Kolo, há 3 anosTell me please why the extension popup its in size 350x230??? Im not able to click other buttons like for ex. "disconnect". I can only scroll and choose which country i wanna connect. Its very annoying. Help me. Check screenshot from my google drive: https://drive.google.com/file/d/1OXrzb59bJH9bNFtJDSeeNUgbAbPHV1AN/view?usp=sharing
Resposta do desenvolvedor
publicado há 3 anosHello. Please contact us at support.nordvpn.com so we can check what could be causing the issue you are experiencing. Thank you! -Neo Resposta do desenvolvedor
publicado há 3 anosHello. The issues as such could be caused by the ad block feature which you may disable in the settings of the extension. If the issue remains, make sure to reach out to our support team at support.nordvpn.com and we'll assist to resolve it. -NeoResposta do desenvolvedor
publicado há 3 anosHello. Reinstalling the extension should resolve the issue as such. In case it persists, please contact our customer support team. We’re ready to help you 24/7 at support.nordvpn.com. -Neo- Avaliado em 1 de 5por yellowball, há 3 anosthe app take no login connection to Nord-VPN any more! something wrong with firefox and NORD-VPN now.
Resposta do desenvolvedor
publicado há 3 anosHello! Please make sure to contact us via Twitter DMs @NordVPN or support team via live chat at support.nordvpn.com and we'll assist you to resolve the issue. -Neo - Avaliado em 1 de 5por Usuário 13172967 do Firefox, há 3 anos
- Avaliado em 1 de 5por Usuário 17252351 do Firefox, há 3 anos
Resposta do desenvolvedor
publicado há 3 anosHello. That should not be the case. Please contact our customer support, for them to take a closer look at the issue. We would be happy to help you out! Our team is online 24/7 at support.nordvpn.com. -G.M.- Avaliado em 1 de 5por Usuário 17119232 do Firefox, há 3 anos
- Avaliado em 1 de 5por Usuário 17233151 do Firefox, há 3 anos
- Avaliado em 1 de 5por Abdirahman, há 3 anos
- Avaliado em 1 de 5por Usuário 17220902 do Firefox, há 3 anosNe fonctionne pas je réussi quand même a être géolocalisé
Resposta do desenvolvedor
publicado há 3 anosBonjour. Désolé d'entendre parler du problème. Veuillez essayer de réinstaller l'extension. Si le problème persiste, nous vous suggérons de contacter notre équipe d'assistance via le chat en direct sur support.nordvpn.com. - M.M. Resposta do desenvolvedor
publicado há 3 anosЗдравствуйте. Сожалеем о проблеме! Попробуйте удалить расширение и переустановить его. Если после этого проблема не исчезнет, свяжитесь с нами напрямую по адресу support.nordvpn.com. Мы готовы помочь вам 24/7. -G.M.- Avaliado em 1 de 5por privateeromally, há 3 anosJust doesn't work. Unlike the functional PC app and mobile app, the extension simple doesn't work. Able to 'connect' to a server, but no sites will load, and it doesn't seem to be just slowness. Not even the simplest of webpages won't load.
Simply a garbage extension and just just the app.Resposta do desenvolvedor
publicado há 3 anosHello. We are sorry to hear about this issue! It may be that there's another extension installed on your browser that could be interfering with the connection. Please contact our customer support, for them to take a closer look at it. We would be happy to help you out on this issue resolve! Our team is online 24/7 at support.nordvpn.com. -G.M. - Avaliado em 1 de 5por Usuário 16766017 do Firefox, há 3 anos
- Avaliado em 1 de 5por Usuário 17194466 do Firefox, há 3 anos
- Avaliado em 1 de 5por Usuário 17177899 do Firefox, há 3 anos
Resposta do desenvolvedor
publicado há 3 anosBonjour. Si vous rencontrez un problème avec notre service VPN, n'hésitez pas à contacter notre service client. Nous sommes prêts à vous aider 24h/24 et 7j/7 sur support.nordvpn.com. -G.M.- Перестало работать пару дней назад.
Сегодня обновил браузер до последней 95 версии и переставил дополнение 2.33.1.
По прежнему не работает.
https://i.ibb.co/dgJntzz/2-33-1.gif
P.S. Разобрался. Россия, провайдер Билайн, начал блокировать на основании решения РосКомНадзора. https://www.interfax.ru/russia/788367
Обнаружил через подключение другого VPN провайдера.
После того, как залогинился в NORD через другой VPN, NORD стал работать, но очень тяжко,
и соединение происходит не по выбранной стране, а после автоперебора доступных ((.
NORD для пользователей из России должен обновлять/добавлять новые адреса, не заблокированные в России. Пока этого не происходит.
Перешел на другого провайдера VPN - Windscribe. Работает без проблем.Resposta do desenvolvedor
publicado há 3 anosЗдравствуйте. Свяжитесь с нашей службой поддержки клиентов, чтобы они подробнее рассмотрели проблему. Мы будем рады помочь вам решить эту проблему. Наша команда работает круглосуточно и без выходных на сайте support.nordvpn.com. -Neo Resposta do desenvolvedor
publicado há 3 anosHello! Please note that Android devices have a dedicated Google Play store application available for download. If you would like assistance setting it up or have any questions, please do not hesitate to contact us at support.nordvpn.com -NeoResposta do desenvolvedor
publicado há 3 anosHello. Please contact our customer support, for them to take a closer look at the issue. We would be happy to help you out on this issue resolve. Our team is online 24/7 at support.nordvpn.com. -Neo- Avaliado em 1 de 5por Usuário 12222875 do Firefox, há 3 anos
- I cannot see the point in providing an extension for a browser but not trying to make it work.
In my family, we like firefox, and we like NordVPN (6 people). The extension has mostly never worked for everyone. It's just not working guys, you must disable your extension, remove it from the store, and restart the coding from scratch, honestly. The credentials not remembered, the list not appearing, the settings not saved, the server change not applied, firefox unable to reach the internet... could it be worst for a VPN?
@NordVPN we pay for it.Resposta do desenvolvedor
publicado há 3 anosHello. We're sorry to hear about your experience with our browser extension. Please contact our customer support team for them to take a closer look at the issues you're currently experiencing and help you solve them in no time! Our team is ready to help you 24/7 via chat at support.nordvpn.com or via Twitter @NordVPN. -A.S. - I have to sign-in everytime I start the Browser, but even if I do, it doesn't work!
I get the message that I was logged in successfully, but I cant choose a server!
If I click on the Firefox Extension, I can just see the "Log-In" Button again.
It just works after I reinstall the extension. But I don't want to reinstall it everytime I start my Browser.Resposta do desenvolvedor
publicado há 3 anosHello. We are sorry to hear about your experience with our service. We suggest contacting our support team via live chat at support.nordvpn.com for the team to check the issue. - M.M.