Absolute garbage. Sometimes won't allow you to connect to websites at all. Site exclusions that rarely ever work, causing you to connect using VPN in places you don't want to.

SLOW SLOW SLOW. Sometimes so slow that your connection will completely time out. Using NordVPN is like going back to dialup. I wouldn't recommend this crap for free, never-mind the money I shelled out for 2 years of service and a "dedicated" IP that somehow keeps getting flagged for misuse.

One year review update: NordVPN continues to not function or be too slow to be useful. Support reads from the same exact script for every event, and never actually addresses the problem with their network being terrible, they just tell you to uninstall and reinstall extensions and applications over and over again.

Don't give these crooks your money, no matter how good the promotion looks. They'll just lie to you.

Update: a year later, and still having the same issues across all machines that use firefox. This service is still absolutely worthless, as is their support.

I'm afraid the Firefox Extension really lets the NordVPN side down. It's great while it works, good performance and security but suddenly, for no apparent reason, it won't let you browse anything on the Internet. It looks like the Internet connection has dropped at first but it hasn't (Outlook continues to work). Turn the extension off and everything works again. It isn't the Internet Kill switch, this happens whether it is off or on. It's a great pity, I feel a darn sight safer with this on and working but it is just too unreliable.

Sometimes very slow or broken connections. And since some days I cannot select/find a specific Country. The extension does not find any. :(

If this happens I need to log out from NordVPN und reconnect.

Add-on slow, need to reinstall every few days, not worth using. Just stick with the main app which works fine.

UNBELIEVABLY SLOW - UNUSABLE!!! use nordvpn literally any other way but this awful extension....god...

to much request and not free. after to much request, then u must pay in the end. wasting time

"Please try reinstalling the browser extension ..." Don't you have any other solution ?

The firefox addon is terrible. If you choose 3 different countries for your VPN, it won't EVER load the country list again, you'll need to uninstall and install it again. Needless to say that it's not acceptable.

totally unnecessary add-on and i would personally suggest Mullvad over Nord

reply to developer:

sure, i'll provide more detail ... who ultimately owns Nord?

Does not work anymore. Although I have a paid account I just can't use it anymore. It says it can't connect to their servers and it does not show any country list. I can however connect through the desktop app without problems.
Support Bot at support.nord-help.net does not have a option for firefox addon.

this thing does not connect, keep getting the same failed to connect error...

3rd class, so laggy , not good for video.

NOT recommended.. NordVPN extension 2.21 is becoming what many of us want to avoid on the internet. During login it digs around inside browser and throws a captcha page. It is broken in browsers modified to limit this sort of negative behaviour. From a privacy and security company the behaviour of this extension is surprising and disappointing. Earlier version 2.17 behaves in expected and acceptable manner... it connects proxy and nothing more.

EDIT: Nonsense response from the developer. Classic deflect and distract to draw attention away from real issues. People need to understand this extension is heading in the direction of data miners and spyware.

Can never search for a country, only quick connect works, help please?

Recaptcha for a privacy addon .. why not add in google analytics?!

I like the idea of Nordvpn as a solution but the recent update on the addon has included a recaptha, just to make the experience of having to login at every occasion even more sucky!!.. why the addon cannot remember the user is a human?.. fix it - don't just suggest reinstall.

Expect better from "the world’s #1 VPN".. the Linux experience is not as good as could be.

Я регулярно использую NordVPN на Win, Nix и Android уже второй год. Но этот аддон просто не работает от слова совсем! Я даже не могу пройти капчу, не говоря уже о вводе своих логин/пароль. Похоже причина в uMatrix и возможно других блокировщиках. Но я не собираюсь отключать их! Мне важна работа uMatrix.

This is an addon for paying users, yet it now forces me to solve a captcha at every login after a browser restart.
NordVPN markets itself as privacy respecting company, but insults the intelligence of customers by utilizing a for-profit captcha with hcaptcha, a company which accepts bids for the captchas solved by users to label training data for companies, potentially a very real threat to privacy through finer grained surveillance.

Keeping an extension logged in securely is not a difficult task and nobody else so far needed a captcha to keep users logged in consistently, so why not be honest with paying customers for once?

What is with the slowly growing window when you click on the extension button? Just open the whole thing immediately. I have to click it, watch it start to grow at a painfully slow pace, scroll down in the tiny window, and then try to click "quick connect" on a moving target. I cannot think of a worse UI design.