Análises de NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox por NordVPN
611 análises
Resposta do desenvolvedor
publicado há 5 anosHello. We're sorry to hear that you're experiencing such issues with the extension. Please try completely reinstalling it and clearing the cookies/cache of your browser to check if that helps with the issue. Also, some other extensions may interfere with ours so we recommend double-checking that as well. If the issue persists, please contact our support team at https://support.nord-help.net/ so we could help you further. -R.L.- Avaliado em 1 de 5por asdadsweqw12d, há 5 anos
- Avaliado em 1 de 5por Usuário 14491954 do Firefox, há 5 anosComplete rubbish! I have to reinstall the add-on on regular basis to make it work properly!
Resposta do desenvolvedor
publicado há 5 anosHello. Have you contacted our customer support regarding this issue? Our team is ready to help you 24/7 via chat at support.nordvpn.com. -L.L. Resposta do desenvolvedor
publicado há 5 anosHello. Please contact our customer support, and we'll be happy to take a closer look at the issue. Our team is online 24/7 at support.nord-help.com. -G.M.Resposta do desenvolvedor
publicado há 5 anosHello. Our VPN service is paid, but we offer a 7-day free trial. Take time to explore our VPN app for private and secure internet access and decide whether it meets your needs. We'll be happy to assist you via live chat at support.nordvpn.com. -Neo- Avaliado em 1 de 5por Usuário 15330906 do Firefox, há 5 anosEvery time I connected to any server, I lost my internet connection. I paid for this service and stopped using it after the last update. Just another wasted app.
Resposta do desenvolvedor
publicado há 5 anosHello. Please contact our customer support, and we'll be happy to take a closer look at the issue. Our team is online 24/7 at support.nord-help.com. -L.L. Resposta do desenvolvedor
publicado há 5 anosHello. Please contact our customer support, and we'll be happy to take a closer look at the issue. Our team is online 24/7 at support.nord-help.com. -L.L.Resposta do desenvolvedor
publicado há 5 anosHello. Please contact our customer support, and we'll be happy to take a closer look at the issue. Our team is online 24/7 at support.nord-help.com. -NeoResposta do desenvolvedor
publicado há 5 anosПривет. Наша служба VPN платная, но мы предлагаем 7-дневную бесплатную пробную версию. Найдите время, чтобы изучить наше приложение VPN для частного и безопасного доступа в Интернет и решить, соответствует ли оно вашим потребностям. Мы будем рады помочь вам в чате на support.nordvpn.com. -Neo- Avaliado em 1 de 5por Usuário 14379819 do Firefox, há 5 anosWhen it works it's great... sadly, 4 out 5 times it either:
- complains "there is something wrong with my connection" even though I can browse normally without any VPN connection
- does not connect to anything (i.e. takes forever "connecting" just to fail in the end)
- connects but then literally blocks all possible traffic... cannot load a single page when it's onResposta do desenvolvedor
publicado há 5 anosHello. Please contact our customer support, and we'll be happy to take a closer look at these issues. Our team is online 24/7 at support.nord-help.com. -G.M. - Sorry for the rant, but here it goes.
They removed Socks and http servers for the country I used for years without notifying. So my only option to using a proxy in the browser only is this addon (without putting my whole connection over a vpn tunnel through the windows app).
Guess what, you can't pick which server you want to connect on this addon, only the country. Not only that, but disconnecting and reconnecting will connect you to the same exact server! So if the site does not work with given server, that's it, you can't select a different one from the same country.
I would rate 0 if I could, stay away guys. I have been a client of theirs for 5+ years but not anymore. Removing features overnight and forcing you to use this terrible addon is unprofessional.Resposta do desenvolvedor
publicado há 5 anosHello. At the moment our SOCKS5 protocol is receiving an optimization rework. While this rework is being performed, the majority of servers have this protocol shut down until completion of the rework. You can still find some SOCKS5 servers to use here: https://nordvpn.com/servers/tools/, after that you may connect to the specific server via our application. -G.M. - Avaliado em 1 de 5por Usuário 16246520 do Firefox, há 5 anosJuly 2021: Yeah, it just stops letting me log in completely.
Barely works.
edit: More information in the litany of other complaints:
- Logs out frequently
- Speeds are super slow and unable to reset or connect to another server in this app.
- Often freezes and at a load, requires full close of all browsers to fix it
- "Failed to connect. Try again later." error for no discernible reason
- unable to select individual servers (like the desktop app) - heck, unable to see the server name to check if that server is good or bad. No way to just "connect to the next best server" if one doesn't work. You're left with disconnecting and reconnecting...
- Good lord are the speeds slow. Holy cow. Just thought I'd add that in a 2nd time.Resposta do desenvolvedor
publicado há 5 anosHello. Sorry to hear about the issue with our VPN app. Could you please share more details so we can help you out? -D.I Resposta do desenvolvedor
publicado há 5 anosHello. Please contact our customer support, and we'll be happy to take a closer look at the issue. Our team is online 24/7 at support.nord-help.com. -G.M.Resposta do desenvolvedor
publicado há 5 anosHello. Please try a fresh install of the browser itself to check if that helps with the issue. If the issue persists, please contact our support team at https://support.nord-help.net/ for further help. -R.L.- Avaliado em 1 de 5por Usuário 16228473 do Firefox, há 5 anosBUG STILL NOT FIXED. NEED TO CONTINUOUSLY LOG INTO NORDVPN. EXTENSION IS TERRIBLE
Resposta do desenvolvedor
publicado há 5 anosHello. Please try a fresh install of the browser itself and the browser extension to check if that helps with the issue. If the issue persists, please contact our support team at https://support.nord-help.net/ for further help. -R.L. - Love the concept of it (VPN in browser without slowing down video game connection), but it's a terrible extension. Requires logging in all the time and randomly crashes. I deleted the extension for a while and just recently decided to give it another shot, and it's not better.
Resposta do desenvolvedor
publicado há 5 anosHello. Please contact our customer support, and we'll be happy to take a closer look at the issue. Our team is online 24/7 at support.nord-help.com. -Neo Resposta do desenvolvedor
publicado há 5 anosHello. We are sorry to hear that. Have you tried reinstalling the extension? If that did not help, try contacting our support team at support.nordvpn.com for further assistance. -A.P.Resposta do desenvolvedor
publicado há 5 anosHello. We're sorry to hear that you're experiencing such issues on Firefox. We recommend trying to do a fresh install of both Firefox and the browser extension to check if that helps resolving the issue. However, if it persists, please contact our support team at https://support.nord-help.net/ and we will help you troubleshoot the issue further. -R.L.Resposta do desenvolvedor
publicado há 5 anosHello. We would suggest to try reinstalling the extension. However, it would be great if you'd contact our customers' support team while specifying the exact issue that you've experienced, so they could provide you with assistance on its resolve. Our team is available 24/7 at support.nordvpn.com. -A.P.- Avaliado em 1 de 5por Usuário 16184723 do Firefox, há 5 anosInstalled this extension and I still get kicked off the internet when using Firefox.
Resposta do desenvolvedor
publicado há 5 anosHello. Apologies for the unpleasant experience you’ve had. We highly advise you to contact our customer service team and try to resolve the issue. The fastest way to reach them is via live chat at support.nordvpn.com. -A.P. - Avaliado em 1 de 5por Robert9157, há 5 anosunable to login with correct credentials; it worked the last time and now it does not.
Resposta do desenvolvedor
publicado há 5 anosHello. Please contact our customer support, and we'll be happy to take a closer look at the issue. Our team is online 24/7 at support.nord-help.com. -L.L. - Avaliado em 1 de 5por Usuário 15659556 do Firefox, há 5 anosNothing but problems and frustrations with this add-on. I pay for their premium subscription, and this add-on does not let me log in (the same credentials work on my mobile & desktop app), constantly locks me out of websites, and even locked me out of my gmail account, I've been unable to log back in it. Just stick with the regular software, this is just malware or some similar crap
Resposta do desenvolvedor
publicado há 5 anosHello! Sorry to hear that you experienced such issues with our browser extension. If you have any other extensions installed on your browser please try disabling them to check if that helps with the issue. You could try a fresh install of the browser too as that might help as well. If the mentioned suggestions don't help please contact our support department via https://support.nord-help.net/ for further help. -R.L.