Análises de NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox por NordVPN
2.562 análises
Resposta do desenvolvedor
publicado há 5 anosHello. As a first step in troubleshooting the issue it would be best if you could try reinstalling the extension and checking if there are no other add-ons/extensions that could interfere with the NordVPN one. If the issue persists, please contact our support team at https://support.nord-help.net/ so we could help you further. -R.L.- Avaliado em 5 de 5por offroadguy, há 5 anos
Resposta do desenvolvedor
publicado há 5 anosПривет. Пожалуйста, свяжитесь с нашей службой поддержки клиентов, чтобы они подробнее рассмотрели проблему. Мы будем рады помочь вам решить эту проблему. Наша команда работает круглосуточно и без выходных на сайте support.nordvpn.com. -L.L.Resposta do desenvolvedor
publicado há 5 anosHello. Please contact our customer support, and we'll be happy to take a closer look at the issue. Our team is online 24/7 at support.nord-help.com. -L.L.Resposta do desenvolvedor
publicado há 5 anosHello. Please contact our customer support, and we'll be happy to take a closer look at the issue. Our team is online 24/7 at support.nord-help.com. -NeoResposta do desenvolvedor
publicado há 5 anosПривет. Наша служба VPN платная, но мы предлагаем 7-дневную бесплатную пробную версию. Найдите время, чтобы изучить наше приложение VPN для частного и безопасного доступа в Интернет и решить, соответствует ли оно вашим потребностям. Мы будем рады помочь вам в чате на support.nordvpn.com. -Neo- Avaliado em 1 de 5por Usuário 14379819 do Firefox, há 5 anosWhen it works it's great... sadly, 4 out 5 times it either:
- complains "there is something wrong with my connection" even though I can browse normally without any VPN connection
- does not connect to anything (i.e. takes forever "connecting" just to fail in the end)
- connects but then literally blocks all possible traffic... cannot load a single page when it's onResposta do desenvolvedor
publicado há 5 anosHello. Please contact our customer support, and we'll be happy to take a closer look at these issues. Our team is online 24/7 at support.nord-help.com. -G.M. - Avaliado em 5 de 5por Usuário 16261749 do Firefox, há 5 anos
- Sorry for the rant, but here it goes.
They removed Socks and http servers for the country I used for years without notifying. So my only option to using a proxy in the browser only is this addon (without putting my whole connection over a vpn tunnel through the windows app).
Guess what, you can't pick which server you want to connect on this addon, only the country. Not only that, but disconnecting and reconnecting will connect you to the same exact server! So if the site does not work with given server, that's it, you can't select a different one from the same country.
I would rate 0 if I could, stay away guys. I have been a client of theirs for 5+ years but not anymore. Removing features overnight and forcing you to use this terrible addon is unprofessional.Resposta do desenvolvedor
publicado há 5 anosHello. At the moment our SOCKS5 protocol is receiving an optimization rework. While this rework is being performed, the majority of servers have this protocol shut down until completion of the rework. You can still find some SOCKS5 servers to use here: https://nordvpn.com/servers/tools/, after that you may connect to the specific server via our application. -G.M. - Avaliado em 3 de 5por Einhornyordle, há 5 anosWhy does the add-on require me to allow it to run in private windows? What if I don't want to use it in private windows anyway? Does it just want to collect some data when I use a private window, which exists to prevent tracking to a certain level? Kinda ironic for a VPN/Proxy Service...
Edit because of the Developer response: "You may choose to enable or disable this permission when installing the add-on, as well as in the Menu > Extensions section." No, I can't and that's the issue: If I do this the extension won't work any more, if I click on it it just tells me that the "Permission to run in private windows is required by Firefox for the extension to work." even in regular, non private/incognito windows.Resposta do desenvolvedor
publicado há 5 anosHello. The permission to work in private windows is required for the add-on to work in private browsing mode also known as incognito. You may choose to enable or disable this permission when installing the add-on, as well as in the Menu > Extensions section. -G.M. - Avaliado em 5 de 5por Usuário 15896184 do Firefox, há 5 anos
- Avaliado em 1 de 5por Usuário 16246520 do Firefox, há 5 anosJuly 2021: Yeah, it just stops letting me log in completely.
Barely works.
edit: More information in the litany of other complaints:
- Logs out frequently
- Speeds are super slow and unable to reset or connect to another server in this app.
- Often freezes and at a load, requires full close of all browsers to fix it
- "Failed to connect. Try again later." error for no discernible reason
- unable to select individual servers (like the desktop app) - heck, unable to see the server name to check if that server is good or bad. No way to just "connect to the next best server" if one doesn't work. You're left with disconnecting and reconnecting...
- Good lord are the speeds slow. Holy cow. Just thought I'd add that in a 2nd time.Resposta do desenvolvedor
publicado há 5 anosHello. Sorry to hear about the issue with our VPN app. Could you please share more details so we can help you out? -D.I Resposta do desenvolvedor
publicado há 5 anosHello. VPN connection speed is highly dependent on a number of factors and can be improved by altering a few settings. Hence, we’d highly advise you on contacting our customers’ support team, for them to provide you with assistance on its improvement. Our team is available 24/7 at support.nordvpn.com. -L.L.- Avaliado em 4 de 5por Tapan Jatakia, há 5 anos
- Avaliado em 2 de 5por Usuário 16239329 do Firefox, há 5 anosGreat idea, love the functionality but I've got the same problem as many others - it's logging me out each session. Fresh OS instalation / browser.
Entering credentials is annoying as modal dissapear, and form is not keepassxc friendly, so it's really for the ones using unique mail (+in gmail) and complex password
Please consider different way of providing credentials.
With both issues fixed (no log out, easier credentials entry) I would give 5 *Resposta do desenvolvedor
publicado há 5 anosHello. Please try re-installing the browser extension to check if that helps with the issue. If the issue persists, please contact our support team at https://support.nord-help.net/ for further help. -G.M. Resposta do desenvolvedor
publicado há 5 anosHello. Please contact our customer support, and we'll be happy to take a closer look at the issue. Our team is online 24/7 at support.nord-help.com. -L.L.Resposta do desenvolvedor
publicado há 5 anosHello. Please contact our customer support, and we'll be happy to take a closer look at the issue. Our team is online 24/7 at support.nord-help.com. -G.M.- Avaliado em 5 de 5por Usuário 14850510 do Firefox, há 5 anos