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Análises de Proton VPN: Fast & Secure

Proton VPN: Fast & Secure por Proton, Proton Team

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Análise de Usuário 18958776 do Firefox
por Usuário 18958776 do Firefox, há 17 dias
When it works it's relatively good, though lacking in features compared to the full-fledged mobile or desktop apps (eg. no ability to configure profiles such as "stealth"). Unfortunately it very frequently fails to connect, or will say it's connected but you can't actually load any web pages. Sometimes the extension itself will even say that it is having trouble connecting and needs to be reinstalled which does work...until the same problem happens all over again. If it weren't for the reliability issues it would be an easy 4-star extension, with the 5th star being reserved for feature-parity with the mobile and desktop apps.

Resposta do desenvolvedor

publicado há 17 dias
Sorry to hear that. Could you share more details about the connection issue? What exactly is the error message you're receiving? Are you using any other VPN, proxy, or custom DNS services? Are both your browser and the Proton VPN extension up to date? Contact us at protonvpn.com/support/contact so we can help you troubleshoot.

Meanwhile, we've documented your feedback for future consideration as our team is constantly working on feature parity across all platforms.
419 análises
  • por Usuário 18986269 do Firefox, há 2 dias
  • por Usuário 18984211 do Firefox, há 3 dias
  • por Denis, há 3 dias
    Really good to add site-granularity in Proton VPN
  • por Usuário 18373790 do Firefox, há 4 dias
  • por omar, há 6 dias
    it just unfortunately doesn't work

    Resposta do desenvolvedor

    publicado há 5 dias
    Sorry to hear that. Could you share more details on what exactly doesn't work? Are you having trouble connecting to our servers, or is there a different issue? Are you receiving any error messages? Contact us at protonvpn.com/support/contact with more details so we can help you troubleshoot.
  • por era, há 7 dias
  • por Usuário 18639432 do Firefox, há 7 dias
  • por misty, há 8 dias
    the best free VPN available but the only problem is it doesn't work like half of the time and gets stuck loading forever so I have to turn it off

    Resposta do desenvolvedor

    publicado há 7 dias
    That doesn’t sound right. Could you share more details about the issue? Are you receiving any error messages? What type of internet connection are you using? Are you using any other VPN, proxy, or custom DNS services? Do you have any other extensions installed for privacy/security purposes? Contact us at https://protonvpn.com/support/contact so we can help you troubleshoot.
  • por Usuário 17603376 do Firefox, há 8 dias
    Totally unreliable. Icon on app in tool bar often shows wrong status. Often hangs. Blocks after suspend and have to turn extension off then on again. As bad as Proton's Linux VPN app, wish I wasn't a paying customer.

    Resposta do desenvolvedor

    publicado há 7 dias
    We're sorry to hear that. Could you share more details about these issues? Are you receiving any error messages? Do you have any other extensions installed for privacy/security purposes? Are your browser and the Proton VPN extension up to date? Please contact us at protonvpn.com/support/contact with more details so we can help.
  • por RedWolfGTR, há 9 dias
  • por SHVED, há 10 dias
  • por Aquapura, há 11 dias
    Такая же не работающая помойка, как и на андроиде. Не рекомендую.

    Resposta do desenvolvedor

    publicado há 10 dias
    Sorry to hear that. Could you share more details on what exactly doesn't work? Are you having trouble connecting to our servers, or is there a different issue? Are you receiving any error messages? Contact us at protonvpn.com/support/contact with more details so we can help you troubleshoot.
  • por Usuário 18909402 do Firefox, há 13 dias
  • por Arslan Arslan, há 13 dias
  • por Einar Ólafsson, há 14 dias
    It work mostly well, but it will have issues reconnecting if the computer goes to sleep or if Firefox serivce get interutped in some way. The extentions does not seem to be listed on Proton support pages, so not sure either where to report these issues or find forums to discuss issues.

    Resposta do desenvolvedor

    publicado há 14 dias
    Sorry to hear that. Could you share more details about the issue? Are you receiving any error messages? What type of internet connection are you using? Do you have any other extensions installed for privacy/security purposes? Please contact us at protonvpn.com/support/contact with more details so we can investigate the issue further.
  • por Usuário 17710924 do Firefox, há 20 dias
  • por Dr. B. R. Shriradhakrishnasharnam, há 20 dias
    Not available for Firefox on Android, so I have no choice other than to skip it.

    Resposta do desenvolvedor

    publicado há 19 dias
    The browser extension is currently not officially supported on Firefox for Android, however, we will work on a mobile-friendly version in the future. In the meantime, you can download the native Proton VPN app at protonvpn.com/download-android.
  • por Hieu T., há 23 dias
    The extension is not working at all at the time I am writing a review so I am forced to use the desktop app again which cuts my internet speed to 1/4th. Review will change if this is fixed. Edit:they fixed it
  • por Usuário 18380387 do Firefox, há 24 dias
  • por Jean-Jacques TAKAMURA, há 25 dias
    Extension has been extremely reliable for me over the years but over the past couple weeks the experience has really gone downhill, the VPN doesn't auto-connect on browser start, it loses connection very often and does not connect to a new server, and it often fails, outright saying I need to re-install the extension, which I have done a couple times now, to no avail. Not sure what they are cooking but I can't say I'd recommend the extension right, I will be sure to update my rating should this be a temporary spell.

    Resposta do desenvolvedor

    publicado há 19 dias
    Sorry to hear that. Would you mind sharing more details about these issues? Are your browser and the Proton VPN extension both up to date? Do you happen to be using any other extensions for privacy/security purposes? What type of internet connection are you using? Contact us at protonvpn.com/support/contact with more details so we can help you troubleshoot.
  • por Usuário 13856003 do Firefox, há um mês
  • por Nova D. Kayis, há um mês
  • por Retromania, há um mês
  • por Jojo, há um mês