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Análises de Web eID

Web eID por Riigi Infosüsteemi Amet

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Análise de Usuário 15265870 do Firefox
por Usuário 15265870 do Firefox, há 3 anos
When it works, it works. Unfortunately, it does so about 50% of the time. It seems like every minor Firefox update breaks something, resulting in generic error messages like "certificate not found" when authenticating. Sometimes restarting the browser helps, sometimes it doesn't. Sometimes reinstalling the underlying ID-card software helps, sometimes it doesn't. Clicking the little "iD"-icon in the Firefox toolbar never does anything.

Resposta do desenvolvedor

publicado há 3 anos
Thank You for the feedback. The "certificate not found" is a generic error message from the Firefox web browser, not Web eID, which indicates that certificates aren't transferred to the web browser. Most likely the error is related to the Firefox snap issue https://bugzilla.mozilla.org/show_bug.cgi?id=1734371,where it is recommended to use the regular Firefox web browser instead. If that isn't the case, we would recommend contacting ID-helpline https://www.id.ee/en/article/notify-us-of-the-problem/.
20 análises
  • por Usuário 12774863 do Firefox, há 2 meses
  • por Usuário 18816025 do Firefox, há 3 meses
    This addon get's installed without any permission during Estonian official ID-card software installation. Then it makes it difficult for regular users to remove it. (Your browser is managed by another organization error).

    It also collects user data "Upon authentication and signing at the e-service Web eID transmits the user's certificate and URL of the website origin to the e-service." without any permission.

    Even if you remove it, on Linux systems it has safe guards which will reinstall it after you restart your machine.

    Sounds like persistent Trojan to me. I do not want your spyware on my machine.

    Resposta do desenvolvedor

    publicado há 3 meses
    Thank You for the feedback. To resolve the situation, please follow the instructions provided here: https://www.id.ee/en/article/browser-message-managed-by-your-organization/. If you encounter any issues, please contact us using the following web form: https://www.id.ee/en/article/notify-us-of-the-problem/
  • por Usuário 18518328 do Firefox, há 3 meses
    Installed without permission

    Resposta do desenvolvedor

    publicado há 3 meses
    Thank you for the feedback. Please contact us using the following web form and provide additional details about the situation: https://www.id.ee/en/article/notify-us-of-the-problem/
  • por Usuário 18564930 do Firefox, há 9 meses
    I am unable to remove this extension from Firefox.

    Opening firefox settings displays the message "Your browser is being managed by another organization". You are monitoring my browser (and probably the browsers of thousands of people who unsuccessfully uninstalled your app like me), without their consent.

    I hope you understand how critical this issue is. It is a blatant violation of GDPR.

    I am looking forward for a clear explanation and how you plan to solve this issue.

    Resposta do desenvolvedor

    publicado há 6 meses
    Thank You for the feedback. In this case, the problem has nothing to do with the GDPR and linked to browser policies. To resolve it, please contact us using this link: https://www.id.ee/en/article/notify-us-of-the-problem/
  • por Usuário 18472052 do Firefox, há um ano
  • por id, há um ano
    Bahasa Indonesia
  • por Tu4a, há 2 anos
  • por Brka OÜ, há 2 anos
  • por Usuário 16704147 do Firefox, há 2 anos
  • por bugazz, há 2 anos
    Card driver error. please try again. cant use it on my hid omnikey 1021. latest card driver was released few years ago, maybe we have newest one?

    Resposta do desenvolvedor

    publicado há 3 meses
    Thank you for the feedback. Please contact us using the following web form and provide additional details about the situation: https://www.id.ee/en/article/notify-us-of-the-problem/
  • por Nigel, há 2 anos
  • por Usuário 17930952 do Firefox, há 2 anos
  • por MaQiavelli, há 2 anos
  • por korol, há 2 anos
  • por Usuário 14194097 do Firefox, há 2 anos
    Works really well once you remove/disable the old Token signing extension.
  • por Usuário 14391554 do Firefox, há 3 anos
    probleemideta. kasutan GNU/Linux, Winduhs JA MacOS variante
  • por Usuário 17526747 do Firefox, há 3 anos
  • por Usuário 13729438 do Firefox, há 3 anos
  • por Usuário 16886118 do Firefox, há 4 anos