Análises para 1Password: Password Manager
1Password: Password Manager por 1Password
1707 análises
- Extremely finicky and buggy extension. A year and many versions later, Touch ID STILL randomly goes away as an option to open the browser extension, not on only on Firefox but also on other browsers. I used to have to open the desktop app to open or use the extension, or disable then enable the extension. Now doing so doesn't help. And yes, Touch ID is selected in settings. What's the use of th Touch ID option if it randomly doesn't work? The extension is good when it decides it wants to work.
Resposta do programador
publicado a há 3 anosHi there,
I’m so sorry to hear you’re experiencing issues with the extension.
Please email us all the details to support+x@1password.com and we can get to the bottom of it to get things working as they should be.
Looking forward to hearing from you. - Avaliado em 4 de 5por Utilizador do Firefox 15154966 , há 3 anosThe principle of 1 password is great. However, i find it difficult to get my relatives to use it because of the severe learning slope. The differences between the apps on various platforms make explanations difficult, and the differences between app and extensions is practically impossible to explain. Most relatives use their own local app of 1Password (6, 5 or even 4)...and migrating to the newer version is too much of an effort. People don't have enough time to spend 30-45 minutes to learn the new version, get confused because they are accustomed to the old version and things are different, and give up, trash the new version and go back to what they are accustomed to. (BTW the same reaction explains the persistence of older MS Windows OS.)
Resposta do programador
publicado a há 3 anosHi there,
Thank you for your review.
We would love to help your relatives out so you can all enjoy 1Password and all of its great features!
Please drop an email to support@1Password.com and our team can provide a helping hand :) - Avaliado em 5 de 5por Daniel Rigo , há 3 anos
- Avaliado em 2 de 5por Utilizador do Firefox 17364925 , há 3 anosThis add-on used to be fine, but recently if you try to edit a password through it, it opens up the edit page on the web, instead of just doing it a pop-up for the add-on (as it used to) or through the app (which would also be fine).
I have 1password installed so I shouldn't have to do things in the web interface.Resposta do programador
publicado a há 3 anosHi there,
Thank you for your review.
I apologize for any disruption to your workflow, when you edit an item from the pop up in your browser the expected behavior is for your 1Password app to open.
I would recommend a restart of your computer as it sounds like 1Password in your browser may be having a hard time connecting with your desktop app.
If this doesn’t help, please drop an email to support+x@1password.com where our team will assist you further :) - Continuous Sync problems. Extension randomly stops syncing with vault and even uninstalling and reinstalling does not sync it. Upon contacting support, they had me do a whole rigmarole with settings and log out and in, and it started syncing temporarily and then stopped again. Just give us a sync button.
When I log into the extension it opens the web vault and requires me to log into that as well. Sometimes even requires a third login to the desktop app. Requires a log in every time I edit an entry.Resposta do programador
publicado a há 3 anosHi Rob,
Thanks for the review.
I’m sorry to hear you are having issues with auto lock. Please send an email to support+x@1password.com and we’ll help to make sure everything is working as it should be and amend the necessary settings.
Looking forward to hearing from you. Resposta do programador
publicado a há 3 anosHi there,
Thanks for the kind review!
It’s awesome to hear you are using 1Password to strengthen your passwords.
You can email support@1password.com at anytime if you need us to guide you through anything.
Thank you for using 1Password :)- Avaliado em 5 de 5por Stefan Todt , há 3 anos
- Avaliado em 5 de 5por EricThunder , há 3 anos
- Avaliado em 1 de 5por alexyalunin , há 3 anos
- Avaliado em 5 de 5por Utilizador do Firefox 17350807 , há 3 anos
- Avaliado em 2 de 5por Utilizador do Firefox 17349564 , há 3 anos
- Avaliado em 5 de 5por Utilizador do Firefox 17348981 , há 3 anos
- Avaliado em 5 de 5por Utilizador do Firefox 13652458 , há 3 anos
Resposta do programador
publicado a há 3 anosHi there,
Thank you so much for your kind review.
It’s so great to hear which features you are loving, we really appreciate the feedback!
Thank you for using 1Password 😊- Avaliado em 5 de 5por DuckDuckGo , há 3 anos
Resposta do programador
publicado a há 3 anosHi there,
I’m so sorry to hear you are having trouble using 1Password in your browser.
Please email us all the details to support+x@1password.com and we’ll help you get things up and running again as soon as possible.
Looking forward to hearing from you.- Avaliado em 5 de 5por Utilizador do Firefox 17203857 , há 3 anos
Resposta do programador
publicado a há 3 anosHi there,
If you still have local vaults in the desktop app, you’ll want to install 1Password Classic in your browser instead: https://support.1password.com/cs/1password-classic-extension/
We are currently trading in standalone licenses and are offering generous discounts on 1Password memberships to users who have been using our licensed version of 1Password. Please drop an email to support@1password.com so our team can discuss the benefits :)- Avaliado em 1 de 5por Utilizador do Firefox 17311319 , há 3 anosDoesn't work with perpetual licenses
Resposta do programador
publicado a há 3 anosHey,
You are correct, In order to use 1Password in your browser with a standalone license you will need to install the classic version of 1Password in your browser: https://support.1password.com/cs/1password-classic-extension/.
We are offering generous discounts on 1Password memberships to users who have been using our licensed version of 1Password. Please drop an email to support@1password.com so our team can provide you with more details :) - Avaliado em 4 de 5por Utilizador do Firefox 17151593 , há 3 anos
- It's become increasingly frustrating to use this extension in the browser. Anytime I need to autocomplete a password form it just shows the "Loading..." screen. Given you wait long enough (approx. 10 seconds) it finally shows the "Enter your password" field, but unfortunately this happens any time I interact with the extension. It is a lot faster to have the desktop app installed and just manually copy-paste credentials. What's the point of the browser extension at this point?
Edit: I've changed my review to 4 stars (from 1). It works as before when the 1Password app integration is disabled. I right clicked on the 1Password icon in the browser toolbar, selected "Settings" and turned off "Integrate with 1Password app". It's as good as new again. Surely, it shouldn't require end-user digging around in settings to make a paid product work out of the box?Resposta do programador
publicado a há 3 anosHi Roman,
I’m so sorry to hear you’re experiencing issues with the extension. Does the issue persist even after you restart the computer?
If so, please email us all the details to support+x@1password.com and we’ll help you get things up and running again as soon as possible.
Looking forward to hearing from you.