Thank you for bringing this issue to our attention, and we sincerely apologize for the frustrating experience you've had.
We value your feedback as it helps us identify and resolve problems and ultimately helps us improve our product.
We'd love to help you resolve this issue and gather more details. Please could you reach out to us directly at feedback@keepersecurity.com with any additional information?
Our support team is ready to work with you to find a solution.
