Hi,

Hi,

We are updating the extension, therefore a popup might appear (it will only happen once per browser/device), but you can simply close it and continue browsing. If you are seeing many payment tabs all at once or encountering the payment page every time you open your browser, please reach out to us via support@adblockplus.org.

Here's more about how our contribution page works: For non-Premium users, we populate the page when we update the extension to keep you informed on changes we've made and as a reminder to support Adblock Plus if you find the software beneficial. We don't track who has previously paid unless your extension is already upgraded to Adblock Plus Premium (and in that case we won't show you the update page at all). The contribution page also displays just after installing ABP so it sometimes appears even though you have recently contributed or have paid for Premium.

Hi,

YouTube is intermittently testing strategies to show you ads or the anti-adblocking notification (ie. wall). We believe they intend to roll the wall out to their entire user base soon.

While our filter list authors are working on trying to address this issue, it may not be possible due to the way YouTube is now displaying the wall within the video itself. 

If you don't want to try to find a workaround, instead of uninstalling, we recommend allowlisting YouTube which will allow you to continue using AdBlock on other sites you visit while avoiding the wall on YouTube. Note: allowlisting will allow YouTube to show you ads.

If you'd like me to send some of the workarounds that other users have reported have worked them please reach out to us via support@adblockplus.org.

Hi,

We are updating the extension, therefore a popup might appear (it will only happen once per browser/device), but you can simply close it and continue browsing. If you are seeing many payment tabs all at once or encountering the payment page every time you open your browser, please reach out to us via support@adblockplus.org.

Here's more about how our contribution page works: For non-Premium users, we populate the page when we update the extension to keep you informed on changes we've made and as a reminder to support Adblock Plus if you find the software beneficial. We don't track who has previously paid unless your extension is already upgraded to Adblock Plus Premium (and in that case we won't show you the update page at all). The contribution page also displays just after installing ABP so it sometimes appears even though you have recently contributed or have paid for Premium.

Hi,

YouTube is intermittently testing strategies to show you ads or the anti-adblocking notification (ie. wall). We believe they intend to roll the wall out to their entire user base soon.

While our filter list authors are working on trying to address this issue, it may not be possible due to the way YouTube is now displaying the wall within the video itself. 

If you don't want to try to find a workaround, instead of uninstalling, we recommend allowlisting YouTube which will allow you to continue using AdBlock on other sites you visit while avoiding the wall on YouTube. Note: allowlisting will allow YouTube to show you ads.

If you'd like me to send some of the workarounds that other users have reported have worked them please send us a message to support@adblockplus.org.

Hi,

We believe this issue has now been fixed.

If you are still experiencing this problem, can you please send us a message to support@adblockplus.org? We will be happy to help!

Hi,

Can you please send us a message to support@adblockplus.org with some example URLs where you have been seeing ads, and some screenshot of the ads and of your ABP settings? We would be happy to look into it for you!

Hi,

If you are using a mobile device, we are currently unable to consistently block ads on YouTube.

If you are using the Adblock Plus extension on a desktop browser, you should not be seeing full length ads though you may see a variety of different behaviors such as a temporary black screen or a very brief display of an ad (less than a second or two). These are related to our efforts to stop the entirety of the ad appearing.

If you are seeing full length ads, I recommend checking out this article: https://help.adblockplus.org/hc/en-us/articles/26653087560595-Ads-appearing-on-YouTube

If the steps in that article don't help, could you send us a message to support@adblockplus.org ? We will be happy to look into it!