Proton Pass de Proton

4,7 stele din 5

Recenzie de către Anna

I really like the Proton suite overall.

However, the authentication process for Proton Pass is just... not working properly.

Either:
- I don’t set a separate password for Proton Pass (keep the same password as my Proton account), then Proton Pass extension allows anyone who is logged into my browser to use my passwords without asking first for authentication.
Or:
- I set a specific password for Proton Pass. Then I am asked to first log in to my Proton account with my regular password, and then log in again to Proton Pass with my Proton Pass password. And yet, the extension continues to ask me to “activate Proton Pass” by authenticating... so I’m unable to use my passwords.

This is so confusing. In the first case, why isn’t the extension asking for the Proton password before activation? In the second case, why doesn’t it accept only(!!) the Proton Pass password and start working?

(Thankfully, I have my KeePass manager as a backup.)

Răspunsul dezvoltatorului

postat la 4 luni în urmă

Hello! Thank you for your feedback Anna. You could add a PIN to unlock the browser extension if you prefer not to set a separate password for Proton Pass.

After setting an extra password for Proton Pass, the extension will require you to provide your original password and your extra password on the first login, afterwards it should only require the extra password.

Can you please reach out to us at https://proton.me/support/contact so we can help you troubleshoot and clarify further?

2.817 recenzii

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Răspunsul dezvoltatorului
postat la o zi în urmă
Sorry to hear about your experience. We'd love to help and document your feedback so we can work on improving the autofill experience, but we would need you to flag the problematic services so we can report them to the development team. Please reach out to us at https://proton.me/support-contact and flag the services in question.
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de Abdullah, 2 zile în urmă
The best out there for now
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de Utilizator Firefox 16888329, 2 zile în urmă
I switched to Proton from another pwd provider. It was a good choice. Everything is just a little quicker and nicer to use.
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de Thomas Dullnig, 3 zile în urmă
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Autosave password prompt only flashes for a second before webpage finishes loading. If you don't click it immediately, you have to manually enter the password.
Răspunsul dezvoltatorului
postat la 3 zile în urmă
Hello. Sorry to hear about that. Does this happen with a particular website or all websites? Can you try removing the extension and adding it again? Please contact us at https://proton.me/support-contact so we can help.
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Proton continues to lead the way in privacy. Their passkey implementation is intuitive and works flawlessly. It’s great to have a secure, encrypted vault that manages both my passwords and passkeys in one place. Using it as a browser extension is incredibly convenient.
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de fematph, 6 zile în urmă
I have used this service for more than a year. During this time, I've had no issues. This tool is extremely useful and I feel safe knowing my information is not being sold nor used for questionable purposes.
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de Utilizator Firefox 15227461, 7 zile în urmă
Finally a trustable password manager. Autofill is lacking sometimes.
Răspunsul dezvoltatorului
postat la 5 zile în urmă
We're working on improving the autofill for all web services reported by our community. Please feel free to flag any problematic web services or apps to us either by editing your review or by contacting us at https://proton.me/support/contact, and we'll note your feedback for future improvements. Thank you for taking the time to review our app!
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de Denis, 7 zile în urmă