Recenzii pentru TunnelBear VPN
TunnelBear VPN de TunnelBear, LLC
86 de recenzii
- Evaluat(ă) cu 1 din 5 stelede Utilizator Firefox 15311410, 6 ani în urmăIts asking me to signup repeatedly even though I have an existing free account. Even after signip with an existing account it asking me to create a new account and not allowing me to use it. This happens only in the private mode, so I am guessing they aren't able to get the browsing data to sell that's the reason why they are discouraging its use on private windows. Worthless!! Keep away and don't use it.
The support instead of acknowledging the issue asks to contact their support, they are aware of this issue. I will report this addon for abuse and privacy concern.Răspunsul dezvoltatorului
postat la 6 ani în urmăRawr! So sorry you ran into issues with your Bear. We do ask you to reach out to us at tunnelbear.com/support so that we can troubleshoot and investigate the issue. You CAN use the extension in incognito mode!
To clarify, when using a VPN it would not matter if you used incognito mode or not, all DNS requests would still need to go through our encrypted servers. That said, as per our strict Privacy and No-logging policy, TunnelBear would NEVER log these request. Please reach out to us for further information on this, and for troubleshooting so we can fix any issues! - Evaluat(ă) cu 1 din 5 stelede Utilizator Firefox 15227688, 6 ani în urmă
- Evaluat(ă) cu 1 din 5 stelede Utilizator Firefox 13327647, 7 ani în urmă
- Evaluat(ă) cu 1 din 5 stelede Utilizator Firefox 14694358, 7 ani în urmă
- Evaluat(ă) cu 1 din 5 stelede Max Power, 7 ani în urmă
- Evaluat(ă) cu 1 din 5 stelede Utilizator Firefox 14680048, 7 ani în urmă
- Evaluat(ă) cu 1 din 5 stelede ulf3000, 7 ani în urmă1 star for not mentioning a payscheme on the mozilla addons page .. in europe probably even illegal to not mention it
Răspunsul dezvoltatorului
postat la 7 ani în urmăRawr! We do have free accounts available for users, however the free accounts are limited to 500 MB a month. We offer unlimited tunnelling for what we consider to be an affordable price. We always advise users to be wary of using completely free VPN services, as they will often collect your information and sell it in order to cover maintenance costs (something TunnelBear will NEVER do). As our focus is privacy and security first and foremost, we have found that the best way to keep our service running for our users is to implement a subscription model for unlimited tunnelling/access.
If you have further questions surrounding this, please don't hesitate to let us know at https://help.tunnelbear.com/hc/en-us - Evaluat(ă) cu 1 din 5 stelede cicada, 7 ani în urmăI don't understand what this extension does.
After enabled it, shows that now i'm browsing from United States but my external IP was the
same as before i install/enable the extension.
So, what's the point of using it?
Also, because i clean the cookies, every time i click its button, it automatically opens its home
page for log in. This is very irritating. It should have an internal functionality for log in which
also should be compatible with Saved Logins manager of Firefox.
In private browsing mode also, it does not work at all. Even after logged in in its home page,
it remains disabled, opening again and again its home page every time i click the button..
[Updated]
This time i test it in clean profiles of firefox 55.0.3 and 62.0, both 64-bit and default settings.
The first time i click the button after installation, it opens its home page in a new tab (expected).
In here, i create a new account, verify the email address and log in. After that, when i click the
button, its pop-up remains open and i can enable it (the button becomes bright) and if i want, i
can also select a country (expected).
However, my external ip remains the same, as before installation/activation of the extension.
I check it by going here: https://bearsmyip.com/ and here: https://iplookup.flagfox.net/.
I tried to change several times the country, disable/reanable the extension but nothing was
changed.
Now, as of private windows, i can confirm again that it does not work at all. The first time i click
the button it opens its home page in a new tab where i log in. After that, every time i click the
button it does the same thing, bringing me again in its home page, where i am already logged in.Răspunsul dezvoltatorului
postat la 7 ani în urmăHi Cicada, sorry for the issues!
1. TunnelBear does require a cookie to be used on the device in order to recall login status/information. If you clear your cookies, you will be required to sign back in to the application. We are aware of concerns surrounding this, but there are no immediate plans to change this implementation at this time. This is intended behaviour for the app currently.
2. The other two issues definitely don't sound right at all. The extension should be working with private browsing mode, and it definitely should not be displaying your personal/original IP, you should only see the TunnelBear IP address while connected. Note however, the extension only affects the browser it is installed on, not all applications on the device. If you are seeing the IP in another browser/app, then that would be expected.
In any case, for those problems, please contact support at https://help.tunnelbear.com/hc/en-us so that our support bears can try to solve those issues for you! We'll be happy to help troubleshoot there :) - Evaluat(ă) cu 1 din 5 stelede Utilizator Firefox 5567891, 7 ani în urmăI have tried to use it Twice; it doesn't function. Hibernating?
I have run several different AV scans; the computer is clean.
No support or help buttons.
Rating: No stars.Răspunsul dezvoltatorului
postat la 7 ani în urmăHey there, sorry for the issues! Can you try contacting support about this at https://help.tunnelbear.com/hc/en-us? Our team can take a more detailed look at the problems you are running into! - Evaluat(ă) cu 1 din 5 stelede Utilizator Firefox 13994127, 7 ani în urmăSigned in, verified my email, but still every time I click the extension just takes me to the webpage of my profile. Great. What am I meant to do with that? Useless.
Răspunsul dezvoltatorului
postat la 7 ani în urmăRawr, that's no good! Are you clearing your cache/cookies automatically by any chance? The extension relies on a browser cookie to keep you logged in, so if this is the case, you won't remain signed in. If not, please get in touch with support at https://help.tunnelbear.com/hc/en-us, they can help investigate this issue further for you! - Evaluat(ă) cu 1 din 5 stelede Utilizator Firefox 14311631, 7 ani în urmăCould not connect from China
Răspunsul dezvoltatorului
postat la 7 ani în urmăSo sorry for the connection issues! Please contact support at https://help.tunnelbear.com/hc/en-us - they can take a closer look at any issues, and offer further troubleshooting steps!