I am not entirely sure I understand your message. Can you please reach out to us with more details of what you are experiencing (including screenshots?). Please submit a support request and we'll be happy to assist you: https://help.adblockplus.org/hc/en-us/requests/new.

Thank you soo much, this means a lot to us <3

The Block Element feature remains available! Can you please reach out to us with more details of what you are experiencing (including screenshots?). Please submit a support request and we'll be happy to assist you: https://help.adblockplus.org/hc/en-us/requests/new.

Thank you so much for your review and support! It means a lot to us :)

I would recommend checking out this article here: https://help.adblockplus.org/hc/en-us/articles/20614958018707-Check-if-Adblock-Plus-is-installed

if you find you do not have ABP installed, you are welcome to install it at any time. You can see how to do it here: https://help.adblockplus.org/hc/en-us/articles/1500002320801-How-to-download-and-install-Adblock-Plus

We have not received other similar reports. Can you please try uninstalling and reinstalling ABP? If those steps don't help, please submit a support request and we'll be happy to assist you: https://help.adblockplus.org/hc/en-us/requests/new.

You shouldn't be seeing ads, regardless if you pay for Premium or not. If you are suddenly seeing ads, please try the steps in this article: https://help.adblockplus.org/hc/en-us/articles/23213105628691-What-to-do-if-you-are-seeing-ads. If those steps don't help, please use the link in the article to reach out to us and we'll be happy to continue assisting you.